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Code 8000FFFF on Server 2008 64-bit, Can't install KB958690 & KB96

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-07-2009
DFields
 

Posts: n/a
Code 8000FFFF on Server 2008 64-bit, Can't install KB958690 & KB96
This is a new server with a fresh install of Server 2008 Standard 64-bit SP1.
Severl updates installed fine, now it's stuck with these 2 security updates
waiting to be installed. When I attempt the install, though Windows Update,
they fail with the referenced code. Have also downloaded KB958690 directly to
the desktop and it still fails to install. I've stopped the WU service,
deleted the SoftwareDistribution folder with no luck. Have removed AV program
and anything else I thought might be interfering. This is driving me nuts...
have found no good answers on the web (most info pertains to Vista). See WU
Log file below from local install attempt.

2009-04-06 20:52:03:317 1016 c5c Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-04-06 20:52:03:317 1016 c5c Misc = Process:
C:\Windows\system32\svchost.exe
2009-04-06 20:52:03:317 1016 c5c Misc = Module:
c:\windows\system32\wuaueng.dll
2009-04-06 20:52:03:317 1016 c5c Service *************
2009-04-06 20:52:03:317 1016 c5c Service ** START ** Service: Service startup
2009-04-06 20:52:03:317 1016 c5c Service *********
2009-04-06 20:52:03:319 1016 c5c Agent * WU client version 7.2.6001.788
2009-04-06 20:52:03:319 1016 c5c Agent * Base directory:
C:\Windows\SoftwareDistribution
2009-04-06 20:52:03:319 1016 c5c Agent * Access type: No proxy
2009-04-06 20:52:03:319 1016 c5c Agent * Network state: Connected
2009-04-06 20:52:28:739 3484 f58 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-04-06 20:52:28:739 3484 f58 Misc = Process:
C:\Windows\system32\wusa.exe
2009-04-06 20:52:28:739 3484 f58 Misc = Module:
C:\Windows\system32\wuapi.dll
2009-04-06 20:52:28:739 3484 f58 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddScanPackageService -----------
2009-04-06 20:52:28:739 3484 f58 COMAPI - ServiceName = Windows Update
Standalone Installer
2009-04-06 20:52:28:739 3484 f58 COMAPI - ScanFileLocation =
C:\fbf2585618af7eb55a269648\wsusscan.cab
2009-04-06 20:52:28:746 1016 e0c Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-04-06 20:52:28:747 1016 e0c Agent *********** Agent: Initializing
global settings cache ***********
2009-04-06 20:52:28:748 1016 e0c Agent * WSUS server: <NULL>
2009-04-06 20:52:28:749 1016 e0c Agent * WSUS status server: <NULL>
2009-04-06 20:52:28:750 1016 e0c Agent * Target group: (Unassigned
Computers)
2009-04-06 20:52:28:750 1016 e0c Agent * Windows Update access disabled: No
2009-04-06 20:52:28:853 1016 c5c Report *********** Report: Initializing
static reporting data ***********
2009-04-06 20:52:28:853 1016 c5c Report * OS Version = 6.0.6001.1.0.196880
2009-04-06 20:52:28:853 1016 c5c Report * OS Product Type = 0x00000007
2009-04-06 20:52:28:887 1016 c5c Report * Computer Brand = Dell Inc.
2009-04-06 20:52:28:888 1016 c5c Report * Computer Model = PowerEdge 2950
2009-04-06 20:52:28:891 1016 c5c Report * Bios Revision = 2.5.0
2009-04-06 20:52:28:891 1016 c5c Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 2.5.0
2009-04-06 20:52:28:891 1016 c5c Report * Bios Release Date =
2008-09-12T00:00:00
2009-04-06 20:52:28:891 1016 c5c Report * Locale ID = 1033
2009-04-06 20:52:29:424 1016 e0c DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2009-04-06 20:52:29:443 1016 e0c DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Failed to read the service
id for re-registration 0x80070002
2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Missing service entry in the
backup data store; cleaning up
2009-04-06 20:52:29:446 1016 e0c DnldMgr Download manager restoring 0
downloads
2009-04-06 20:52:29:451 1016 e0c Misc Validating signature for
C:\Windows\SoftwareDistribution\ScanFile\94d3de51-d8f1-447c-97ba-6488ff3f0065\Source.cab:
2009-04-06 20:52:29:456 1016 e0c Misc Microsoft signed: Yes
2009-04-06 20:52:29:494 1016 e0c DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-06 20:52:29:495 3484 f58 COMAPI - Added scan package service,
ServiceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:29:496 3484 f58 COMAPI -------------
2009-04-06 20:52:29:496 3484 f58 COMAPI -- START -- COMAPI: Search
[ClientId = wusa]
2009-04-06 20:52:29:496 3484 f58 COMAPI ---------
2009-04-06 20:52:29:499 1016 398 Agent *************
2009-04-06 20:52:29:499 1016 398 Agent ** START ** Agent: Finding updates
[CallerId = wusa]
2009-04-06 20:52:29:499 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = wusa]
2009-04-06 20:52:29:499 1016 398 Agent *********
2009-04-06 20:52:29:499 1016 398 Agent * Online = Yes; Ignore download
priority = No
2009-04-06 20:52:29:499 1016 398 Agent * Criteria = "IsInstalled=0"
2009-04-06 20:52:29:499 1016 398 Agent * ServiceID =
{94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:29:499 1016 398 Agent * Search Scope = {Machine}
2009-04-06 20:52:29:616 1016 398 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-04-06 20:52:29:616 1016 398 PT + Offline serviceId =
{94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:29:616 1016 398 PT WARNING: Cached cookie has expired or
new PID is available
2009-04-06 20:52:30:838 1016 398 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-04-06 20:52:30:838 1016 398 PT + Offline serviceId =
{94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:30:900 1016 398 Agent * Added update
{AC92761D-E599-458E-AD23-E67C780D4471}.501 to search result
2009-04-06 20:52:30:900 1016 398 Agent * Found 1 updates and 56 categories
in search; evaluated appl. rules of 124 out of 407 deployed entities
2009-04-06 20:52:30:901 1016 398 Agent *********
2009-04-06 20:52:30:901 1016 398 Agent ** END ** Agent: Finding updates
[CallerId = wusa]
2009-04-06 20:52:30:901 1016 398 Agent *************
2009-04-06 20:52:30:902 3484 d30 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = wusa]
2009-04-06 20:52:30:905 3484 d30 COMAPI - Updates found = 1
2009-04-06 20:52:30:905 3484 d30 COMAPI ---------
2009-04-06 20:52:30:905 3484 d30 COMAPI -- END -- COMAPI: Search
[ClientId = wusa]
2009-04-06 20:52:30:905 3484 d30 COMAPI -------------
2009-04-06 20:52:32:348 1016 e0c DnldMgr *********** DnldMgr: Copy update
to cache [UpdateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501] ***********
2009-04-06 20:52:32:349 1016 e0c DnldMgr Asking handler to generate
non-range requests.
2009-04-06 20:52:32:350 1016 e0c Handler Generating request for CBS update
E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
2009-04-06 20:52:32:351 1016 e0c Handler Selecting self-contained because
update does not have express payload.
2009-04-06 20:52:32:352 1016 e0c Handler Selected payload type is
ptSelfContained
2009-04-06 20:52:32:353 1016 e0c Handler Detected download state is dsStart
2009-04-06 20:52:32:353 1016 e0c Handler Adding Windows6.0-KB958690-x64.cab
(entire file) to request list.
2009-04-06 20:52:32:354 1016 e0c Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2009-04-06 20:52:32:364 1016 e0c Misc Validating signature for
C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc\Windows6.0-KB958690-x64.cab:
2009-04-06 20:52:32:373 1016 e0c Misc Microsoft signed: Yes
2009-04-06 20:52:32:374 1016 e0c DnldMgr Asking handler to generate
non-range requests.
2009-04-06 20:52:32:375 1016 e0c Handler Generating request for CBS update
E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
2009-04-06 20:52:32:376 1016 e0c Handler Selecting self-contained because
update does not have express payload.
2009-04-06 20:52:32:376 1016 e0c Handler Selected payload type is
ptSelfContained
2009-04-06 20:52:32:377 1016 e0c Handler Detected download state is
dsHavePackage
2009-04-06 20:52:32:378 1016 e0c Handler Request generation for CBS update
complete with hr=0x0 and pfResetSandbox=0
2009-04-06 20:52:32:388 3484 f58 COMAPI -------------
2009-04-06 20:52:32:389 3484 f58 COMAPI -- START -- COMAPI: Install
[ClientId = wusa]
2009-04-06 20:52:32:389 3484 f58 COMAPI ---------
2009-04-06 20:52:32:389 3484 f58 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2009-04-06 20:52:32:389 3484 f58 COMAPI - Updates in request: 1
2009-04-06 20:52:32:389 3484 f58 COMAPI - ServiceID =
{94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:32:391 3484 f58 COMAPI - Updates to install = 1
2009-04-06 20:52:32:391 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = wusa]
2009-04-06 20:52:32:391 1016 b14 Agent *************
2009-04-06 20:52:32:391 1016 b14 Agent ** START ** Agent: Installing
updates [CallerId = wusa]
2009-04-06 20:52:32:391 1016 b14 Agent *********
2009-04-06 20:52:32:391 1016 b14 Agent * Updates to install = 1
2009-04-06 20:52:32:394 1016 b14 Agent * Title = Security Update for
Windows (KB958690)
2009-04-06 20:52:32:394 1016 b14 Agent * UpdateId =
{AC92761D-E599-458E-AD23-E67C780D4471}.501
2009-04-06 20:52:32:394 1016 b14 Agent * Bundles 1 updates:
2009-04-06 20:52:32:394 1016 b14 Agent *
{E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501
2009-04-06 20:52:32:402 1016 b14 Agent WARNING: LoadLibrary failed for
srclient.dll with hr:8007007e
2009-04-06 20:52:32:403 1016 b14 Handler Attempting to create remote handler
process as COURTHOUSE\dennisf in session 2
2009-04-06 20:52:32:443 1016 b14 DnldMgr Preparing update for install,
updateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501.
2009-04-06 20:52:32:444 3508 b18 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: -0500) ===========
2009-04-06 20:52:32:444 3508 b18 Misc = Process:
C:\Windows\system32\wuauclt.exe
2009-04-06 20:52:32:444 3508 b18 Misc = Module:
C:\Windows\system32\wuaueng.dll
2009-04-06 20:52:32:443 3508 b18 Handler :::::::::::::
2009-04-06 20:52:32:444 3508 b18 Handler :: START :: Handler: CBS Install
2009-04-06 20:52:32:445 3508 b18 Handler :::::::::
2009-04-06 20:52:32:446 3508 b18 Handler Starting install of CBS update
E9827408-0EA4-43DE-BDA4-6AA9C8BC480D
2009-04-06 20:52:32:453 3508 b18 Handler CBS package identity:
Package_for_KB958690~31bf3856ad364e35~amd64~~6.0.1 .6
2009-04-06 20:52:32:453 3508 b18 Handler Installing self-contained with
source=C:\Windows\SoftwareDistribution\Download\64 313da339a9862fa0b4c2a444c0c893\Windows6.0-KB958690-x64.cab,
workingdir=C:\Windows\SoftwareDistribution\Downloa d\64313da339a9862fa0b4c2a444c0c893\inst
2009-04-06 20:52:33:419 3508 ef0 Handler FATAL: CBS called Error with
0x8000ffff,
2009-04-06 20:52:33:435 3508 b18 Handler FATAL: Completed install of CBS
update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
2009-04-06 20:52:33:436 3508 b18 Handler :::::::::
2009-04-06 20:52:33:436 3508 b18 Handler :: END :: Handler: CBS Install
2009-04-06 20:52:33:436 3508 b18 Handler :::::::::::::
2009-04-06 20:52:33:438 1016 b14 Agent *********
2009-04-06 20:52:33:438 1016 b14 Agent ** END ** Agent: Installing
updates [CallerId = wusa]
2009-04-06 20:52:33:438 3484 aa4 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = wusa]
2009-04-06 20:52:33:438 1016 b14 Agent *************
2009-04-06 20:52:33:438 3484 aa4 COMAPI - Install call complete (succeeded
= 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2009-04-06 20:52:33:438 3484 aa4 COMAPI - Reboot required = No
2009-04-06 20:52:33:438 3484 aa4 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2009-04-06 20:52:33:438 3484 aa4 COMAPI ---------
2009-04-06 20:52:33:438 3484 aa4 COMAPI -- END -- COMAPI: Install
[ClientId = wusa]
2009-04-06 20:52:33:438 3484 aa4 COMAPI -------------
2009-04-06 20:52:37:674 3484 f58 COMAPI ----------- COMAPI:
IUpdateServiceManager::RemoveService -----------
2009-04-06 20:52:37:674 3484 f58 COMAPI - ServiceId =
{94d3de51-d8f1-447c-97ba-6488ff3f0065}
2009-04-06 20:52:37:712 3484 f58 COMAPI IUpdateService removing volatile
scan package service, serviceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
2009-04-06 20:52:37:714 1016 e0c Agent WARNING: WU client fails
CClientCallRecorder::RemoveService with error 0x80248014
2009-04-06 20:52:37:715 3484 f58 COMAPI WARNING: ISusInternal::RemoveService
failed, hr=80248014
2009-04-06 20:52:38:437 1016 398 Report REPORT EVENT:
{B30EA6E1-8246-4741-BDB0-231C7C5DABE5} 2009-04-06
20:52:33:437-0500 1 182 101 {AC92761D-E599-458E-AD23-E67C780D4471} 501 8000ffff wusa Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x8000ffff: Security Update for Windows (KB958690).
2009-04-06 20:52:48:320 1016 c5c AU ########### AU: Initializing Automatic
Updates ###########
2009-04-06 20:52:48:320 1016 c5c AU # Approval type: Scheduled (User
preference)
2009-04-06 20:52:48:320 1016 c5c AU # Scheduled install day/time: Every
day at 3:00
2009-04-06 20:52:48:320 1016 c5c AU # Auto-install minor updates: Yes
(User preference)
2009-04-06 20:52:48:321 1016 c5c AU Setting AU scheduled install time to
2009-04-07 08:00:00
2009-04-06 20:52:48:321 1016 c5c AU AU finished delayed initialization
2009-04-06 20:55:47:066 1016 c5c AU ########### AU: Uninitializing
Automatic Updates ###########
2009-04-06 20:55:47:103 1016 c5c Service *********
2009-04-06 20:55:47:103 1016 c5c Service ** END ** Service: Service exit
[Exit code = 0x240001]
2009-04-06 20:55:47:103 1016 c5c Service *************

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  #2 (permalink)  
Old 04-07-2009
Robert Aldwinckle
 

Posts: n/a
Re: Code 8000FFFF on Server 2008 64-bit, Can't install KB958690 & KB96

"DFields" <DFields@discussions.microsoft.com> wrote in message news:B18641E5-5B62-4AF9-99DA-309729EDEFD0@microsoft.com...
> This is a new server with a fresh install of Server 2008 Standard 64-bit SP1.
> Severl updates installed fine, now it's stuck with these 2 security updates
> waiting to be installed. When I attempt the install, though Windows Update,
> they fail with the referenced code. Have also downloaded KB958690 directly to
> the desktop and it still fails to install. I've stopped the WU service,
> deleted the SoftwareDistribution folder with no luck. Have removed AV program
> and anything else I thought might be interfering. This is driving me nuts...


> have found no good answers on the web (most info pertains to Vista).



Since your log references the CBS, Vista answers may be helpful for your
case too. In any case I suspect you will have better clues in the CBS.log
than in the WU summary.

You should probably check out that possible missing module srclient.dll too.
However, I would wonder if it is a real module or just a generic message about
some unspecified missing module. Hopefully the other log would clarify that too.
Otherwise you could Run... ProcMon to capture other registry and file accesses
which are associated with all log messages for supplementary clues.
Obviously it would help to have access to other logs from otherwise identical
machines which have installed the same update successfully.


Good luck

Robert Aldwinckle
---


Some additional annotation below...


> See WU Log file below from local install attempt.


....
> 2009-04-06 20:52:30:905 3484 d30 COMAPI -------------
> 2009-04-06 20:52:32:348 1016 e0c DnldMgr *********** DnldMgr: Copy update
> to cache [UpdateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501] ***********
> 2009-04-06 20:52:32:349 1016 e0c DnldMgr Asking handler to generate
> non-range requests.
> 2009-04-06 20:52:32:350 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:351 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:352 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:353 1016 e0c Handler Detected download state is dsStart
> 2009-04-06 20:52:32:353 1016 e0c Handler Adding Windows6.0-KB958690-x64.cab
> (entire file) to request list.
> 2009-04-06 20:52:32:354 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:364 1016 e0c Misc Validating signature for
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc\Windows6.0-KB958690-x64.cab:
> 2009-04-06 20:52:32:373 1016 e0c Misc Microsoft signed: Yes
> 2009-04-06 20:52:32:374 1016 e0c DnldMgr Asking handler to generate
> non-range requests.
> 2009-04-06 20:52:32:375 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:376 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:376 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:377 1016 e0c Handler Detected download state is
> dsHavePackage
> 2009-04-06 20:52:32:378 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:388 3484 f58 COMAPI -------------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI -- START -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:389 3484 f58 COMAPI ---------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Updates in request: 1
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - ServiceID =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:32:391 3484 f58 COMAPI - Updates to install = 1
> 2009-04-06 20:52:32:391 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *************
> 2009-04-06 20:52:32:391 1016 b14 Agent ** START ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *********
> 2009-04-06 20:52:32:391 1016 b14 Agent * Updates to install = 1
> 2009-04-06 20:52:32:394 1016 b14 Agent * Title = Security Update for
> Windows (KB958690)
> 2009-04-06 20:52:32:394 1016 b14 Agent * UpdateId =
> {AC92761D-E599-458E-AD23-E67C780D4471}.501
> 2009-04-06 20:52:32:394 1016 b14 Agent * Bundles 1 updates:
> 2009-04-06 20:52:32:394 1016 b14 Agent *
> {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501


> 2009-04-06 20:52:32:402 1016 b14 Agent WARNING: LoadLibrary failed for
> srclient.dll with hr:8007007e



Did you check to see if this module exists?

<cmd_output OS="XPsp3">
E:\>set /a c = 0x7E
126
E:\>net helpmsg %c%

The specified module could not be found.
</cmd_output>


> 2009-04-06 20:52:32:403 1016 b14 Handler Attempting to create remote handler
> process as COURTHOUSE\dennisf in session 2
> 2009-04-06 20:52:32:443 1016 b14 DnldMgr Preparing update for install,
> updateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501.
> 2009-04-06 20:52:32:444 3508 b18 Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:32:444 3508 b18 Misc = Process:
> C:\Windows\system32\wuauclt.exe
> 2009-04-06 20:52:32:444 3508 b18 Misc = Module:
> C:\Windows\system32\wuaueng.dll
> 2009-04-06 20:52:32:443 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:32:444 3508 b18 Handler :: START :: Handler: CBS Install
> 2009-04-06 20:52:32:445 3508 b18 Handler :::::::::
> 2009-04-06 20:52:32:446 3508 b18 Handler Starting install of CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D
> 2009-04-06 20:52:32:453 3508 b18 Handler CBS package identity:
> Package_for_KB958690~31bf3856ad364e35~amd64~~6.0.1 .6
> 2009-04-06 20:52:32:453 3508 b18 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\64 313da339a9862fa0b4c2a444c0c893\Windows6.0-KB958690-x64.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\64313da339a9862fa0b4c2a444c0c893\inst
> 2009-04-06 20:52:33:419 3508 ef0 Handler FATAL: CBS called Error with
> 0x8000ffff,
> 2009-04-06 20:52:33:435 3508 b18 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::
> 2009-04-06 20:52:33:436 3508 b18 Handler :: END :: Handler: CBS Install
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:33:438 1016 b14 Agent *********
> 2009-04-06 20:52:33:438 1016 b14 Agent ** END ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 1016 b14 Agent *************
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Install call complete (succeeded
> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Reboot required = No
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI ---------
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -- END -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -------------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI ----------- COMAPI:
> IUpdateServiceManager::RemoveService -----------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI - ServiceId =
> {94d3de51-d8f1-447c-97ba-6488ff3f0065}
> 2009-04-06 20:52:37:712 3484 f58 COMAPI IUpdateService removing volatile
> scan package service, serviceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:37:714 1016 e0c Agent WARNING: WU client fails
> CClientCallRecorder::RemoveService with error 0x80248014
> 2009-04-06 20:52:37:715 3484 f58 COMAPI WARNING: ISusInternal::RemoveService
> failed, hr=80248014
> 2009-04-06 20:52:38:437 1016 398 Report REPORT EVENT:
> {B30EA6E1-8246-4741-BDB0-231C7C5DABE5} 2009-04-06
> 20:52:33:437-0500 1 182 101 {AC92761D-E599-458E-AD23-E67C780D4471} 501 8000ffff wusa Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x8000ffff: Security Update for Windows (KB958690).
> 2009-04-06 20:52:48:320 1016 c5c AU ########### AU: Initializing Automatic
> Updates ###########
> 2009-04-06 20:52:48:320 1016 c5c AU # Approval type: Scheduled (User
> preference)
> 2009-04-06 20:52:48:320 1016 c5c AU # Scheduled install day/time: Every
> day at 3:00
> 2009-04-06 20:52:48:320 1016 c5c AU # Auto-install minor updates: Yes
> (User preference)
> 2009-04-06 20:52:48:321 1016 c5c AU Setting AU scheduled install time to
> 2009-04-07 08:00:00
> 2009-04-06 20:52:48:321 1016 c5c AU AU finished delayed initialization
> 2009-04-06 20:55:47:066 1016 c5c AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2009-04-06 20:55:47:103 1016 c5c Service *********
> 2009-04-06 20:55:47:103 1016 c5c Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2009-04-06 20:55:47:103 1016 c5c Service *************
>



Reply With Quote
  #3 (permalink)  
Old 04-07-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Code 8000FFFF on Server 2008 64-bit, Can't install KB958690 & KB96
Worth a shot: http://support.microsoft.com/kb/946414 (ignore APPLIES TO
section)

DFields wrote:
> This is a new server with a fresh install of Server 2008 Standard 64-bit
> SP1.
> Severl updates installed fine, now it's stuck with these 2 security
> updates
> waiting to be installed. When I attempt the install, though Windows
> Update,
> they fail with the referenced code. Have also downloaded KB958690 directly
> to
> the desktop and it still fails to install. I've stopped the WU service,
> deleted the SoftwareDistribution folder with no luck. Have removed AV
> program
> and anything else I thought might be interfering. This is driving me
> nuts...
> have found no good answers on the web (most info pertains to Vista). See
> WU
> Log file below from local install attempt.
>
> 2009-04-06 20:52:03:317 1016 c5c Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:03:317 1016 c5c Misc = Process:
> C:\Windows\system32\svchost.exe
> 2009-04-06 20:52:03:317 1016 c5c Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2009-04-06 20:52:03:317 1016 c5c Service *************
> 2009-04-06 20:52:03:317 1016 c5c Service ** START ** Service: Service
> startup 2009-04-06 20:52:03:317 1016 c5c Service *********
> 2009-04-06 20:52:03:319 1016 c5c Agent * WU client version 7.2.6001.788
> 2009-04-06 20:52:03:319 1016 c5c Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2009-04-06 20:52:03:319 1016 c5c Agent * Access type: No proxy
> 2009-04-06 20:52:03:319 1016 c5c Agent * Network state: Connected
> 2009-04-06 20:52:28:739 3484 f58 Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:28:739 3484 f58 Misc = Process:
> C:\Windows\system32\wusa.exe
> 2009-04-06 20:52:28:739 3484 f58 Misc = Module:
> C:\Windows\system32\wuapi.dll
> 2009-04-06 20:52:28:739 3484 f58 COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddScanPackageService -----------
> 2009-04-06 20:52:28:739 3484 f58 COMAPI - ServiceName = Windows Update
> Standalone Installer
> 2009-04-06 20:52:28:739 3484 f58 COMAPI - ScanFileLocation =
> C:\fbf2585618af7eb55a269648\wsusscan.cab
> 2009-04-06 20:52:28:746 1016 e0c Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2009-04-06 20:52:28:747 1016 e0c Agent *********** Agent: Initializing
> global settings cache ***********
> 2009-04-06 20:52:28:748 1016 e0c Agent * WSUS server: <NULL>
> 2009-04-06 20:52:28:749 1016 e0c Agent * WSUS status server: <NULL>
> 2009-04-06 20:52:28:750 1016 e0c Agent * Target group: (Unassigned
> Computers)
> 2009-04-06 20:52:28:750 1016 e0c Agent * Windows Update access disabled:
> No 2009-04-06 20:52:28:853 1016 c5c Report *********** Report:
> Initializing
> static reporting data ***********
> 2009-04-06 20:52:28:853 1016 c5c Report * OS Version =
> 6.0.6001.1.0.196880
> 2009-04-06 20:52:28:853 1016 c5c Report * OS Product Type = 0x00000007
> 2009-04-06 20:52:28:887 1016 c5c Report * Computer Brand = Dell Inc.
> 2009-04-06 20:52:28:888 1016 c5c Report * Computer Model = PowerEdge
> 2950
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Revision = 2.5.0
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Name = Phoenix ROM BIOS
> PLUS Version 1.10 2.5.0
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Release Date =
> 2008-09-12T00:00:00
> 2009-04-06 20:52:28:891 1016 c5c Report * Locale ID = 1033
> 2009-04-06 20:52:29:424 1016 e0c DtaStor Default service for AU is
> {00000000-0000-0000-0000-000000000000}
> 2009-04-06 20:52:29:443 1016 e0c DtaStor Default service for AU is
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Failed to read the service
> id for re-registration 0x80070002
> 2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Missing service entry in
> the
> backup data store; cleaning up
> 2009-04-06 20:52:29:446 1016 e0c DnldMgr Download manager restoring 0
> downloads
> 2009-04-06 20:52:29:451 1016 e0c Misc Validating signature for
> C:\Windows\SoftwareDistribution\ScanFile\94d3de51-d8f1-447c-97ba-6488ff3f0065\Source.cab:
> 2009-04-06 20:52:29:456 1016 e0c Misc Microsoft signed: Yes
> 2009-04-06 20:52:29:494 1016 e0c DtaStor Default service for AU is
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-06 20:52:29:495 3484 f58 COMAPI - Added scan package service,
> ServiceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:496 3484 f58 COMAPI -------------
> 2009-04-06 20:52:29:496 3484 f58 COMAPI -- START -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:29:496 3484 f58 COMAPI ---------
> 2009-04-06 20:52:29:499 1016 398 Agent *************
> 2009-04-06 20:52:29:499 1016 398 Agent ** START ** Agent: Finding updates
> [CallerId = wusa]
> 2009-04-06 20:52:29:499 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:29:499 1016 398 Agent *********
> 2009-04-06 20:52:29:499 1016 398 Agent * Online = Yes; Ignore download
> priority = No
> 2009-04-06 20:52:29:499 1016 398 Agent * Criteria = "IsInstalled=0"
> 2009-04-06 20:52:29:499 1016 398 Agent * ServiceID =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:499 1016 398 Agent * Search Scope = {Machine}
> 2009-04-06 20:52:29:616 1016 398 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-04-06 20:52:29:616 1016 398 PT + Offline serviceId =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:616 1016 398 PT WARNING: Cached cookie has expired or
> new PID is available
> 2009-04-06 20:52:30:838 1016 398 PT +++++++++++ PT: Synchronizing
> extended
> update info +++++++++++
> 2009-04-06 20:52:30:838 1016 398 PT + Offline serviceId =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:30:900 1016 398 Agent * Added update
> {AC92761D-E599-458E-AD23-E67C780D4471}.501 to search result
> 2009-04-06 20:52:30:900 1016 398 Agent * Found 1 updates and 56
> categories
> in search; evaluated appl. rules of 124 out of 407 deployed entities
> 2009-04-06 20:52:30:901 1016 398 Agent *********
> 2009-04-06 20:52:30:901 1016 398 Agent ** END ** Agent: Finding updates
> [CallerId = wusa]
> 2009-04-06 20:52:30:901 1016 398 Agent *************
> 2009-04-06 20:52:30:902 3484 d30 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:30:905 3484 d30 COMAPI - Updates found = 1
> 2009-04-06 20:52:30:905 3484 d30 COMAPI ---------
> 2009-04-06 20:52:30:905 3484 d30 COMAPI -- END -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:30:905 3484 d30 COMAPI -------------
> 2009-04-06 20:52:32:348 1016 e0c DnldMgr *********** DnldMgr: Copy update
> to cache [UpdateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501]
> *********** 2009-04-06 20:52:32:349 1016 e0c DnldMgr Asking handler to
> generate
> non-range requests.
> 2009-04-06 20:52:32:350 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:351 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:352 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:353 1016 e0c Handler Detected download state is
> dsStart
> 2009-04-06 20:52:32:353 1016 e0c Handler Adding
> Windows6.0-KB958690-x64.cab
> (entire file) to request list.
> 2009-04-06 20:52:32:354 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:364 1016 e0c Misc Validating signature for
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc\Windows6.0-KB958690-x64.cab:
> 2009-04-06 20:52:32:373 1016 e0c Misc Microsoft signed: Yes
> 2009-04-06 20:52:32:374 1016 e0c DnldMgr Asking handler to generate
> non-range requests.
> 2009-04-06 20:52:32:375 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:376 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:376 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:377 1016 e0c Handler Detected download state is
> dsHavePackage
> 2009-04-06 20:52:32:378 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:388 3484 f58 COMAPI -------------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI -- START -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:389 3484 f58 COMAPI ---------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Updates in request: 1
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - ServiceID =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:32:391 3484 f58 COMAPI - Updates to install = 1
> 2009-04-06 20:52:32:391 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *************
> 2009-04-06 20:52:32:391 1016 b14 Agent ** START ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *********
> 2009-04-06 20:52:32:391 1016 b14 Agent * Updates to install = 1
> 2009-04-06 20:52:32:394 1016 b14 Agent * Title = Security Update for
> Windows (KB958690)
> 2009-04-06 20:52:32:394 1016 b14 Agent * UpdateId =
> {AC92761D-E599-458E-AD23-E67C780D4471}.501
> 2009-04-06 20:52:32:394 1016 b14 Agent * Bundles 1 updates:
> 2009-04-06 20:52:32:394 1016 b14 Agent *
> {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501
> 2009-04-06 20:52:32:402 1016 b14 Agent WARNING: LoadLibrary failed for
> srclient.dll with hr:8007007e
> 2009-04-06 20:52:32:403 1016 b14 Handler Attempting to create remote
> handler
> process as COURTHOUSE\dennisf in session 2
> 2009-04-06 20:52:32:443 1016 b14 DnldMgr Preparing update for install,
> updateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501.
> 2009-04-06 20:52:32:444 3508 b18 Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:32:444 3508 b18 Misc = Process:
> C:\Windows\system32\wuauclt.exe
> 2009-04-06 20:52:32:444 3508 b18 Misc = Module:
> C:\Windows\system32\wuaueng.dll
> 2009-04-06 20:52:32:443 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:32:444 3508 b18 Handler :: START :: Handler: CBS Install
> 2009-04-06 20:52:32:445 3508 b18 Handler :::::::::
> 2009-04-06 20:52:32:446 3508 b18 Handler Starting install of CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D
> 2009-04-06 20:52:32:453 3508 b18 Handler CBS package identity:
> Package_for_KB958690~31bf3856ad364e35~amd64~~6.0.1 .6
> 2009-04-06 20:52:32:453 3508 b18 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\64 313da339a9862fa0b4c2a444c0c893\Windows6.0-KB958690-x64.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\64313da339a9862fa0b4c2a444c0c893\inst
> 2009-04-06 20:52:33:419 3508 ef0 Handler FATAL: CBS called Error with
> 0x8000ffff,
> 2009-04-06 20:52:33:435 3508 b18 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::
> 2009-04-06 20:52:33:436 3508 b18 Handler :: END :: Handler: CBS Install
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:33:438 1016 b14 Agent *********
> 2009-04-06 20:52:33:438 1016 b14 Agent ** END ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 1016 b14 Agent *************
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Install call complete
> (succeeded
> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Reboot required = No
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - WARNING: Exit code =
> 0x00000000;
> Call error code = 0x80240022
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI ---------
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -- END -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -------------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI ----------- COMAPI:
> IUpdateServiceManager::RemoveService -----------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI - ServiceId =
> {94d3de51-d8f1-447c-97ba-6488ff3f0065}
> 2009-04-06 20:52:37:712 3484 f58 COMAPI IUpdateService removing volatile
> scan package service, serviceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:37:714 1016 e0c Agent WARNING: WU client fails
> CClientCallRecorder::RemoveService with error 0x80248014
> 2009-04-06 20:52:37:715 3484 f58 COMAPI WARNING:
> ISusInternal::RemoveService
> failed, hr=80248014
> 2009-04-06 20:52:38:437 1016 398 Report REPORT EVENT:
> {B30EA6E1-8246-4741-BDB0-231C7C5DABE5} 2009-04-06
> 20:52:33:437-0500 1 182 101 {AC92761D-E599-458E-AD23-E67C780D4471} 501
> 8000ffff wusa Failure Content Install Installation Failure: Windows failed
> to install the following update
> with error 0x8000ffff: Security Update for Windows (KB958690).
> 2009-04-06 20:52:48:320 1016 c5c AU ########### AU: Initializing
> Automatic
> Updates ###########
> 2009-04-06 20:52:48:320 1016 c5c AU # Approval type: Scheduled (User
> preference)
> 2009-04-06 20:52:48:320 1016 c5c AU # Scheduled install day/time: Every
> day at 3:00
> 2009-04-06 20:52:48:320 1016 c5c AU # Auto-install minor updates: Yes
> (User preference)
> 2009-04-06 20:52:48:321 1016 c5c AU Setting AU scheduled install time to
> 2009-04-07 08:00:00
> 2009-04-06 20:52:48:321 1016 c5c AU AU finished delayed initialization
> 2009-04-06 20:55:47:066 1016 c5c AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2009-04-06 20:55:47:103 1016 c5c Service *********
> 2009-04-06 20:55:47:103 1016 c5c Service ** END ** Service: Service
> exit
> [Exit code = 0x240001]
> 2009-04-06 20:55:47:103 1016 c5c Service *************


Reply With Quote
  #4 (permalink)  
Old 04-07-2009
MowGreen
 

Posts: n/a
Re: Code 8000FFFF on Server 2008 64-bit, Can't install KB958690 &KB96
MS offers 2 resolutions for the 8000FFFF error. PABear has posted one.
The other is: http://support.microsoft.com/kb/949104

Other than that, an in place upgrade or a format/reinstall are the only
methods left to resolve the error.

Also, from KB958690:
http://support.microsoft.com/kb/958690


" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552

For enterprise customers, support for security updates is available
through your usual support contacts. "


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



DFields wrote:

> This is a new server with a fresh install of Server 2008 Standard 64-bit SP1.
> Severl updates installed fine, now it's stuck with these 2 security updates
> waiting to be installed. When I attempt the install, though Windows Update,
> they fail with the referenced code. Have also downloaded KB958690 directly to
> the desktop and it still fails to install. I've stopped the WU service,
> deleted the SoftwareDistribution folder with no luck. Have removed AV program
> and anything else I thought might be interfering. This is driving me nuts...
> have found no good answers on the web (most info pertains to Vista). See WU
> Log file below from local install attempt.
>
> 2009-04-06 20:52:03:317 1016 c5c Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:03:317 1016 c5c Misc = Process:
> C:\Windows\system32\svchost.exe
> 2009-04-06 20:52:03:317 1016 c5c Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2009-04-06 20:52:03:317 1016 c5c Service *************
> 2009-04-06 20:52:03:317 1016 c5c Service ** START ** Service: Service startup
> 2009-04-06 20:52:03:317 1016 c5c Service *********
> 2009-04-06 20:52:03:319 1016 c5c Agent * WU client version 7.2.6001.788
> 2009-04-06 20:52:03:319 1016 c5c Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2009-04-06 20:52:03:319 1016 c5c Agent * Access type: No proxy
> 2009-04-06 20:52:03:319 1016 c5c Agent * Network state: Connected
> 2009-04-06 20:52:28:739 3484 f58 Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:28:739 3484 f58 Misc = Process:
> C:\Windows\system32\wusa.exe
> 2009-04-06 20:52:28:739 3484 f58 Misc = Module:
> C:\Windows\system32\wuapi.dll
> 2009-04-06 20:52:28:739 3484 f58 COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddScanPackageService -----------
> 2009-04-06 20:52:28:739 3484 f58 COMAPI - ServiceName = Windows Update
> Standalone Installer
> 2009-04-06 20:52:28:739 3484 f58 COMAPI - ScanFileLocation =
> C:\fbf2585618af7eb55a269648\wsusscan.cab
> 2009-04-06 20:52:28:746 1016 e0c Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2009-04-06 20:52:28:747 1016 e0c Agent *********** Agent: Initializing
> global settings cache ***********
> 2009-04-06 20:52:28:748 1016 e0c Agent * WSUS server: <NULL>
> 2009-04-06 20:52:28:749 1016 e0c Agent * WSUS status server: <NULL>
> 2009-04-06 20:52:28:750 1016 e0c Agent * Target group: (Unassigned
> Computers)
> 2009-04-06 20:52:28:750 1016 e0c Agent * Windows Update access disabled: No
> 2009-04-06 20:52:28:853 1016 c5c Report *********** Report: Initializing
> static reporting data ***********
> 2009-04-06 20:52:28:853 1016 c5c Report * OS Version = 6.0.6001.1.0.196880
> 2009-04-06 20:52:28:853 1016 c5c Report * OS Product Type = 0x00000007
> 2009-04-06 20:52:28:887 1016 c5c Report * Computer Brand = Dell Inc.
> 2009-04-06 20:52:28:888 1016 c5c Report * Computer Model = PowerEdge 2950
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Revision = 2.5.0
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Name = Phoenix ROM BIOS
> PLUS Version 1.10 2.5.0
> 2009-04-06 20:52:28:891 1016 c5c Report * Bios Release Date =
> 2008-09-12T00:00:00
> 2009-04-06 20:52:28:891 1016 c5c Report * Locale ID = 1033
> 2009-04-06 20:52:29:424 1016 e0c DtaStor Default service for AU is
> {00000000-0000-0000-0000-000000000000}
> 2009-04-06 20:52:29:443 1016 e0c DtaStor Default service for AU is
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Failed to read the service
> id for re-registration 0x80070002
> 2009-04-06 20:52:29:445 1016 e0c Agent WARNING: Missing service entry in the
> backup data store; cleaning up
> 2009-04-06 20:52:29:446 1016 e0c DnldMgr Download manager restoring 0
> downloads
> 2009-04-06 20:52:29:451 1016 e0c Misc Validating signature for
> C:\Windows\SoftwareDistribution\ScanFile\94d3de51-d8f1-447c-97ba-6488ff3f0065\Source.cab:
> 2009-04-06 20:52:29:456 1016 e0c Misc Microsoft signed: Yes
> 2009-04-06 20:52:29:494 1016 e0c DtaStor Default service for AU is
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-06 20:52:29:495 3484 f58 COMAPI - Added scan package service,
> ServiceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:496 3484 f58 COMAPI -------------
> 2009-04-06 20:52:29:496 3484 f58 COMAPI -- START -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:29:496 3484 f58 COMAPI ---------
> 2009-04-06 20:52:29:499 1016 398 Agent *************
> 2009-04-06 20:52:29:499 1016 398 Agent ** START ** Agent: Finding updates
> [CallerId = wusa]
> 2009-04-06 20:52:29:499 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:29:499 1016 398 Agent *********
> 2009-04-06 20:52:29:499 1016 398 Agent * Online = Yes; Ignore download
> priority = No
> 2009-04-06 20:52:29:499 1016 398 Agent * Criteria = "IsInstalled=0"
> 2009-04-06 20:52:29:499 1016 398 Agent * ServiceID =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:499 1016 398 Agent * Search Scope = {Machine}
> 2009-04-06 20:52:29:616 1016 398 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-04-06 20:52:29:616 1016 398 PT + Offline serviceId =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:29:616 1016 398 PT WARNING: Cached cookie has expired or
> new PID is available
> 2009-04-06 20:52:30:838 1016 398 PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2009-04-06 20:52:30:838 1016 398 PT + Offline serviceId =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:30:900 1016 398 Agent * Added update
> {AC92761D-E599-458E-AD23-E67C780D4471}.501 to search result
> 2009-04-06 20:52:30:900 1016 398 Agent * Found 1 updates and 56 categories
> in search; evaluated appl. rules of 124 out of 407 deployed entities
> 2009-04-06 20:52:30:901 1016 398 Agent *********
> 2009-04-06 20:52:30:901 1016 398 Agent ** END ** Agent: Finding updates
> [CallerId = wusa]
> 2009-04-06 20:52:30:901 1016 398 Agent *************
> 2009-04-06 20:52:30:902 3484 d30 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:30:905 3484 d30 COMAPI - Updates found = 1
> 2009-04-06 20:52:30:905 3484 d30 COMAPI ---------
> 2009-04-06 20:52:30:905 3484 d30 COMAPI -- END -- COMAPI: Search
> [ClientId = wusa]
> 2009-04-06 20:52:30:905 3484 d30 COMAPI -------------
> 2009-04-06 20:52:32:348 1016 e0c DnldMgr *********** DnldMgr: Copy update
> to cache [UpdateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501] ***********
> 2009-04-06 20:52:32:349 1016 e0c DnldMgr Asking handler to generate
> non-range requests.
> 2009-04-06 20:52:32:350 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:351 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:352 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:353 1016 e0c Handler Detected download state is dsStart
> 2009-04-06 20:52:32:353 1016 e0c Handler Adding Windows6.0-KB958690-x64.cab
> (entire file) to request list.
> 2009-04-06 20:52:32:354 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:364 1016 e0c Misc Validating signature for
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc\Windows6.0-KB958690-x64.cab:
> 2009-04-06 20:52:32:373 1016 e0c Misc Microsoft signed: Yes
> 2009-04-06 20:52:32:374 1016 e0c DnldMgr Asking handler to generate
> non-range requests.
> 2009-04-06 20:52:32:375 1016 e0c Handler Generating request for CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D in sandbox
> C:\Windows\SoftwareDistribution\Download\64313da33 9a9862fa0b4c2a444c0c893_ctc
> 2009-04-06 20:52:32:376 1016 e0c Handler Selecting self-contained because
> update does not have express payload.
> 2009-04-06 20:52:32:376 1016 e0c Handler Selected payload type is
> ptSelfContained
> 2009-04-06 20:52:32:377 1016 e0c Handler Detected download state is
> dsHavePackage
> 2009-04-06 20:52:32:378 1016 e0c Handler Request generation for CBS update
> complete with hr=0x0 and pfResetSandbox=0
> 2009-04-06 20:52:32:388 3484 f58 COMAPI -------------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI -- START -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:389 3484 f58 COMAPI ---------
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Allow source prompts: Yes;
> Forced: No; Force quiet: No
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - Updates in request: 1
> 2009-04-06 20:52:32:389 3484 f58 COMAPI - ServiceID =
> {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:32:391 3484 f58 COMAPI - Updates to install = 1
> 2009-04-06 20:52:32:391 3484 f58 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *************
> 2009-04-06 20:52:32:391 1016 b14 Agent ** START ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:32:391 1016 b14 Agent *********
> 2009-04-06 20:52:32:391 1016 b14 Agent * Updates to install = 1
> 2009-04-06 20:52:32:394 1016 b14 Agent * Title = Security Update for
> Windows (KB958690)
> 2009-04-06 20:52:32:394 1016 b14 Agent * UpdateId =
> {AC92761D-E599-458E-AD23-E67C780D4471}.501
> 2009-04-06 20:52:32:394 1016 b14 Agent * Bundles 1 updates:
> 2009-04-06 20:52:32:394 1016 b14 Agent *
> {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501
> 2009-04-06 20:52:32:402 1016 b14 Agent WARNING: LoadLibrary failed for
> srclient.dll with hr:8007007e
> 2009-04-06 20:52:32:403 1016 b14 Handler Attempting to create remote handler
> process as COURTHOUSE\dennisf in session 2
> 2009-04-06 20:52:32:443 1016 b14 DnldMgr Preparing update for install,
> updateId = {E9827408-0EA4-43DE-BDA4-6AA9C8BC480D}.501.
> 2009-04-06 20:52:32:444 3508 b18 Misc =========== Logging initialized
> (build: 7.2.6001.788, tz: -0500) ===========
> 2009-04-06 20:52:32:444 3508 b18 Misc = Process:
> C:\Windows\system32\wuauclt.exe
> 2009-04-06 20:52:32:444 3508 b18 Misc = Module:
> C:\Windows\system32\wuaueng.dll
> 2009-04-06 20:52:32:443 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:32:444 3508 b18 Handler :: START :: Handler: CBS Install
> 2009-04-06 20:52:32:445 3508 b18 Handler :::::::::
> 2009-04-06 20:52:32:446 3508 b18 Handler Starting install of CBS update
> E9827408-0EA4-43DE-BDA4-6AA9C8BC480D
> 2009-04-06 20:52:32:453 3508 b18 Handler CBS package identity:
> Package_for_KB958690~31bf3856ad364e35~amd64~~6.0.1 .6
> 2009-04-06 20:52:32:453 3508 b18 Handler Installing self-contained with
> source=C:\Windows\SoftwareDistribution\Download\64 313da339a9862fa0b4c2a444c0c893\Windows6.0-KB958690-x64.cab,
> workingdir=C:\Windows\SoftwareDistribution\Downloa d\64313da339a9862fa0b4c2a444c0c893\inst
> 2009-04-06 20:52:33:419 3508 ef0 Handler FATAL: CBS called Error with
> 0x8000ffff,
> 2009-04-06 20:52:33:435 3508 b18 Handler FATAL: Completed install of CBS
> update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::
> 2009-04-06 20:52:33:436 3508 b18 Handler :: END :: Handler: CBS Install
> 2009-04-06 20:52:33:436 3508 b18 Handler :::::::::::::
> 2009-04-06 20:52:33:438 1016 b14 Agent *********
> 2009-04-06 20:52:33:438 1016 b14 Agent ** END ** Agent: Installing
> updates [CallerId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 1016 b14 Agent *************
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Install call complete (succeeded
> = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - Reboot required = No
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI ---------
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -- END -- COMAPI: Install
> [ClientId = wusa]
> 2009-04-06 20:52:33:438 3484 aa4 COMAPI -------------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI ----------- COMAPI:
> IUpdateServiceManager::RemoveService -----------
> 2009-04-06 20:52:37:674 3484 f58 COMAPI - ServiceId =
> {94d3de51-d8f1-447c-97ba-6488ff3f0065}
> 2009-04-06 20:52:37:712 3484 f58 COMAPI IUpdateService removing volatile
> scan package service, serviceID = {94D3DE51-D8F1-447C-97BA-6488FF3F0065}
> 2009-04-06 20:52:37:714 1016 e0c Agent WARNING: WU client fails
> CClientCallRecorder::RemoveService with error 0x80248014
> 2009-04-06 20:52:37:715 3484 f58 COMAPI WARNING: ISusInternal::RemoveService
> failed, hr=80248014
> 2009-04-06 20:52:38:437 1016 398 Report REPORT EVENT:
> {B30EA6E1-8246-4741-BDB0-231C7C5DABE5} 2009-04-06
> 20:52:33:437-0500 1 182 101 {AC92761D-E599-458E-AD23-E67C780D4471} 501 8000ffff wusa Failure Content
> Install Installation Failure: Windows failed to install the following update
> with error 0x8000ffff: Security Update for Windows (KB958690).
> 2009-04-06 20:52:48:320 1016 c5c AU ########### AU: Initializing Automatic
> Updates ###########
> 2009-04-06 20:52:48:320 1016 c5c AU # Approval type: Scheduled (User
> preference)
> 2009-04-06 20:52:48:320 1016 c5c AU # Scheduled install day/time: Every
> day at 3:00
> 2009-04-06 20:52:48:320 1016 c5c AU # Auto-install minor updates: Yes
> (User preference)
> 2009-04-06 20:52:48:321 1016 c5c AU Setting AU scheduled install time to
> 2009-04-07 08:00:00
> 2009-04-06 20:52:48:321 1016 c5c AU AU finished delayed initialization
> 2009-04-06 20:55:47:066 1016 c5c AU ########### AU: Uninitializing
> Automatic Updates ###########
> 2009-04-06 20:55:47:103 1016 c5c Service *********
> 2009-04-06 20:55:47:103 1016 c5c Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2009-04-06 20:55:47:103 1016 c5c Service *************
>

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