When you last attempted to reply to my post in your original thread, you
used the REPLY button in Windows Mail where you should have used the REPLY
GROUP button (just as you did to post your second reply to this thread).
Always post replies to the newsgroup, not via email to me.
In my first reply to your original thread, I wrote:
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Seek expert assistance in
, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
Have you posted in one of the forums I recommended and did an expert in
these matters tell you everything was OK?
Have you opened a free support incident yet or considered taking the machine
to a shop?
The above being said, if Windows Update hasn't worked for over a year, your
best bet now would be to back-up your personal data and then format &
reinstall Windows. Please note that a Repair Install (AKA an in-place
upgrade) will NOT correct the problem. A competent technician at a
respectable local shop might charge you about 100£ to do this for you.
After the clean install, you will have the equivalent of a "new computer" to
see this page and take care of EVERYTHING mentioned before doing anything
5 steps to help protect your new computer before you go online
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> I am sorry PA Bear I tried to come back to you but it was always returned
> "Recipient unknown" - Yes I cleaned my machine and also did the other
> recommendations but to no avail it still does not work and is still stuck
> "Never"! Any further suggestions are welcome thanks regards BernhardSmily
> "TaurArian" wrote:
>> Bear never gave up, you just didn't get back to him regarding what you
>> If you have indeed cleaned the machine -
>> Method 5: Register Windows Update engine files
>> Reboot - Vista likes to reboot *often*.
>> BernhardSmily wrote:
>>>> Hi All,
>>>> After 12 months trying to update - contacting Microsoft on the Net -
>>>> posting requests for help on this forum - been told this is NOT
>>>> Microsoft's problem contact the Computer Manufacturer (MESH) who
>>>> told me contact Microsoft PA Bear tried and gave up on me I feel
>>>> badly led down by all sources and wish I had never heard of Vista!!
>>>> Can anyone help!!