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Error Message 0x80072EFF

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-04-2009
karandi
 

Posts: n/a
Error Message 0x80072EFF
I lost the ability to update Windows (and update Microsoft) abot two weeks
ago for no apparent reason.
I notice there are lots and lots of people with the same problem but no one
has a solution. I have searched and searched the support facilities incuding
telephone support lines ( which is a mine field of different menus) and still
no results. As the error seems to be accessing the Windows Uodate website
surely the answer is with Microsoft. Why cannot they do something ???

Reply With Quote
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  #2 (permalink)  
Old 04-04-2009
Shenan Stanley
 

Posts: n/a
Re: Error Message 0x80072EFF
karandi wrote:
> I lost the ability to update Windows (and update Microsoft) abot
> two weeks ago for no apparent reason.
> I notice there are lots and lots of people with the same problem
> but no one has a solution. I have searched and searched the support
> facilities incuding telephone support lines ( which is a mine field
> of different menus) and still no results. As the error seems to be
> accessing the Windows Uodate website surely the answer is with
> Microsoft. Why cannot they do something ???


If the answer is with Microsoft - they won't be able to direct it to you
without you giving up some decent details. ;-)

In all of that - you did not once mention what version of Windows you were
running (Windows 98? 98SE? ME? 2000? 2000 server? 2003 Server? Vista?
2008 Server? x86 or x64? Home? Professional? Premium? Ultimate?
Standard? Enterprise? Other?) or what service pack level it might be at
(None? 1? 1a? 2? 3? 4?)

A little information from those with the problems can go a long way to
resolve said problems.

If - by chance - you have WIndows XP of some sort - with SP2 or SP3...
Here's what I suggest (and *yes* - most of this can be found in Microsoft KB
articles.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Reboot.

Start button --> RUN and type in:
%SystemRoot%\system32\net stop wuauserv
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\net start wuauserv
--> Click OK.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one. I would completely avoid the Optional
Hardware updates.

Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.

If it seemed to have failed, do this:

Check the staus of these two services:
- Automatic Updates
- Background Intelligent Transfer Service

Click Start, click Run, type services.msc, and then click OK. In the list of
services, find those two, right click on them one at a time and choose
properties. In the Startup type list, what is each of them set to?

Report that here.

Then:

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate any error
code(s) or explanation as to why the page cannot be displayed.

You can copy/paste the last 50 or so lines here...

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #3 (permalink)  
Old 04-04-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Message 0x80072EFF
Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

0x80072EFF = ERROR_INTERNET_CONNECTION_Reset

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates:
http://support.microsoft.com/kb/836941

However, there is a very good chance are that you are seeing the affects of
a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


karandi wrote:
> I lost the ability to update Windows (and update Microsoft) abot two weeks
> ago for no apparent reason.
> I notice there are lots and lots of people with the same problem but no
> one
> has a solution. I have searched and searched the support facilities
> incuding
> telephone support lines ( which is a mine field of different menus) and
> still no results. As the error seems to be accessing the Windows Uodate
> website surely the answer is with Microsoft. Why cannot they do something
> ???


Reply With Quote
  #4 (permalink)  
Old 04-06-2009
mrozburn
 

Posts: n/a
Re: Error Message 0x80072EFF


"Shenan Stanley" wrote:

> karandi wrote:
> > I lost the ability to update Windows (and update Microsoft) abot
> > two weeks ago for no apparent reason.
> > I notice there are lots and lots of people with the same problem
> > but no one has a solution. I have searched and searched the support
> > facilities incuding telephone support lines ( which is a mine field
> > of different menus) and still no results. As the error seems to be
> > accessing the Windows Uodate website surely the answer is with
> > Microsoft. Why cannot they do something ???

>
> If the answer is with Microsoft - they won't be able to direct it to you
> without you giving up some decent details. ;-)
>
> In all of that - you did not once mention what version of Windows you were
> running (Windows 98? 98SE? ME? 2000? 2000 server? 2003 Server? Vista?
> 2008 Server? x86 or x64? Home? Professional? Premium? Ultimate?
> Standard? Enterprise? Other?) or what service pack level it might be at
> (None? 1? 1a? 2? 3? 4?)
>
> A little information from those with the problems can go a long way to
> resolve said problems.
>
> If - by chance - you have WIndows XP of some sort - with SP2 or SP3...
> Here's what I suggest (and *yes* - most of this can be found in Microsoft KB
> articles.)
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Reboot.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\net stop wuauserv
> --> Click OK.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
> --> Click OK.
>
> Start button --> RUN and type in:
> %SystemRoot%\system32\net start wuauserv
> --> Click OK.
>
> Download the latest version of the Windows Update agent from here (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> .... and save it to the root of your C:\ drive. After saving it to the root
> of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> Reboot.
>
> Log on as an user with administrative rights and open Internet Explorer and
> visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
> (Every time you are about to click on something while at these web pages -
> first press and hold down the CTRL key while you click on it. You can
> release the CTRL key after clicking each time.)
>
> Once the scan is done, select just _ONE_ of the high priority updates
> (deselect any others) and install it.
>
> Reboot again.
>
> If it did work - try the web page again - selecting no more than 3-5 at a
> time.
>
> The Optional Software updates are generally safe - although I recommend
> against the "Windows Search" one. I would completely avoid the Optional
> Hardware updates.
>
> Come back - let us know if that worked.
> .... Really - come back and let everyone know if that worked.
>
> If it seemed to have failed, do this:
>
> Check the staus of these two services:
> - Automatic Updates
> - Background Intelligent Transfer Service
>
> Click Start, click Run, type services.msc, and then click OK. In the list of
> services, find those two, right click on them one at a time and choose
> properties. In the Startup type list, what is each of them set to?
>
> Report that here.
>
> Then:
>
> Click Start, and then click Run.
> In the Open box, type: %windir%\windowsupdate.log
> and then click OK.
>
> Scroll down towards the bottom for the latest entries to locate any error
> code(s) or explanation as to why the page cannot be displayed.
>
> You can copy/paste the last 50 or so lines here...
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/kb/902093
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> I am having the same problems as the other user. I am running XP with SP3, and recently upped to IE8, which is when I noticed that I cannot get past the "Checking for the latest version..." page when using Microsoft Update. That page will sit for a minute, then go to the error 0x80072EFF.


I have tried everything shown in your suggested fix, to no avail. Here is
the last section of my update log:

WARNING: WinHttp: SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v8...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v8/mic...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/micro...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 PT WARNING: PTError: 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 PT WARNING: PTError: 0x80072f78
2009-04-06 05:24:44:234 1344 16d0 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072f78
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:343 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:453 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:593 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:703 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:46:718 1344 16d0 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v8...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:812 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:46:953 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:062 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
error 0x80072f78
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:171 1344 16d0 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v8/mic...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:281 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:390 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:500 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: Send failed with hr =
80072f78.
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
0x80072f78
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/micro...v3muredir.cab:
error 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 PT WARNING: PTError: 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 PT WARNING: PTError: 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 PT WARNING: Initialization failed for
Protocol Talker Context: 0x80072f78
2009-04-06 05:24:47:609 1344 16d0 DnldMgr WARNING: Server call failed, using
default regulation.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Regulation call complete.
0x80072f78
2009-04-06 05:24:47:609 1344 16d0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {3336D3C1-57CC-44F2-B0B0-08AA487A7E33}.100] ***********
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3336D3C1-57CC-44F2-B0B0-08AA487A7E33 is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
download due to regulation.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {3B26C788-FDB1-48B8-8632-5E37F60E29B3}.100] ***********
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3B26C788-FDB1-48B8-8632-5E37F60E29B3 is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
download due to regulation.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {74C5384C-88C4-4502-9FF1-CE3FC242ABEF}.100] ***********
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
74C5384C-88C4-4502-9FF1-CE3FC242ABEF is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
download due to regulation.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {D5100858-9CD1-40EE-8041-FC9778767E3E}.100] ***********
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D5100858-9CD1-40EE-8041-FC9778767E3E is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
download due to regulation.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3336D3C1-57CC-44F2-B0B0-08AA487A7E33 is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
3B26C788-FDB1-48B8-8632-5E37F60E29B3 is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
74C5384C-88C4-4502-9FF1-CE3FC242ABEF is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.
2009-04-06 05:24:47:609 1344 16d0 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D5100858-9CD1-40EE-8041-FC9778767E3E is "Defaults" regulated and can NOT
download. Sequence 2372 vs AcceptRate 0.

Is it possible that the installation of IE8 caused a problem? I would be
happy to go back to IE7 if it would allow Windows Update to work
automatically. Thanks
>

Reply With Quote
  #5 (permalink)  
Old 04-06-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Message 0x80072EFF
Always reply to your original thread (which you also hijacked):
http://groups.google.com/group/micro...6dc589800d 55

That being said, your log tells a different story, at least as far as
Automatic Updates is concerned:

> 2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
> download due to regulation.


See http://support.microsoft.com/kb/910340

PS: The person who started this thread did not mention having installed IE8.
--
~PA Bear


mrozburn wrote:
<snip>
> I am having the same problems as the other user. I am running XP with
> SP3, and recently upped to IE8, which is when I noticed that I cannot get
> past the "Checking for the latest version..." page when using Microsoft
> Update. That page will sit for a minute, then go to the error 0x80072EFF.
>
> I have tried everything shown in your suggested fix, to no avail. Here is
> the last section of my update log:

<snip>

Reply With Quote
  #6 (permalink)  
Old 04-06-2009
karandi
 

Posts: n/a
Re: Error Message 0x80072EFF


"PA Bear [MS MVP]" wrote:

> Always reply to your original thread (which you also hijacked):
> http://groups.google.com/group/micro...6dc589800d 55
>
> That being said, your log tells a different story, at least as far as
> Automatic Updates is concerned:
>
> > 2009-04-06 05:24:47:609 1344 16d0 DnldMgr * Update is not allowed to
> > download due to regulation.

>
> See http://support.microsoft.com/kb/910340
>
> PS: The person who started this thread did not mention having installed IE8.
> --
> ~PA Bear
>
>
> mrozburn wrote:
> <snip>
> > I am having the same problems as the other user. I am running XP with
> > SP3, and recently upped to IE8, which is when I noticed that I cannot get
> > past the "Checking for the latest version..." page when using Microsoft
> > Update. That page will sit for a minute, then go to the error 0x80072EFF.
> >
> > I have tried everything shown in your suggested fix, to no avail. Here is
> > the last section of my update log:

> <snip>
>
>

O.K. - I have had my P.C. for over five years and I am running XP with SP3.
The ability to Update either Windows or Microsoft suddenly failed for no
apparent reason about two weeks ago. One of the last things I tried was to
update to IE8 with no change. I have spent days for hours at a time follwing
every sugestion and piece of advice offered. I recently printed nine pages
out and followed advice contained in Article ID 836941 - again no change.
It is interesting to read in the reply from Shenan Stanley that Updating was
prohibited due to some kind of regulatiuon within the download manager -
could this contain an answer.?
I am no computer expert and am on the verge of giving up. I have friends who
have never done any updating for years with no ill effects as for as they can
tell.
I will continue to follow this thread just in case someone may solve it.

Reply With Quote
  #7 (permalink)  
Old 04-07-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error Message 0x80072EFF
@karandi only: This is YOUR thread, even though your first post on 04 April
doesn't appear (due to a problem on Microsoft's end this past weekend).

Both Shenan and I posted replies to your first post.

Here's a link to Shenan's reply:
http://groups.google.com/group/micro...e92b5082288547

Here's a link to my reply:
http://groups.google.com/group/micro...11309aa560b9e3

Both of us quoted your missing, first post.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

karandi wrote:
<snip>
> O.K. - I have had my P.C. for over five years and I am running XP with
> SP3.
> The ability to Update either Windows or Microsoft suddenly failed for no
> apparent reason about two weeks ago. One of the last things I tried was to
> update to IE8 with no change. I have spent days for hours at a time
> follwing
> every sugestion and piece of advice offered. I recently printed nine pages
> out and followed advice contained in Article ID 836941 - again no change.
> It is interesting to read in the reply from Shenan Stanley that Updating
> was
> prohibited due to some kind of regulatiuon within the download manager -
> could this contain an answer.?
> I am no computer expert and am on the verge of giving up. I have friends
> who
> have never done any updating for years with no ill effects as for as they
> can tell.
> I will continue to follow this thread just in case someone may solve it.


Reply With Quote
  #8 (permalink)  
Old 04-16-2009
karandi
 

Posts: n/a
Re: Error Message 0x80072EFF
Wonder of wonders. I gave up three days ago trying to resolve the problem of
not being able to update windows and decided not to bother. Then for no
obvious reason my Updating facility suddenly sprang into life. I strongly
suspect this was a Microsof problem at source. There can be no other
explanation.

"mrozburn" wrote:

>
>
> "Shenan Stanley" wrote:
>
> > karandi wrote:
> > > I lost the ability to update Windows (and update Microsoft) abot
> > > two weeks ago for no apparent reason.
> > > I notice there are lots and lots of people with the same problem
> > > but no one has a solution. I have searched and searched the support
> > > facilities incuding telephone support lines ( which is a mine field
> > > of different menus) and still no results. As the error seems to be
> > > accessing the Windows Uodate website surely the answer is with
> > > Microsoft. Why cannot they do something ???

> >
> > If the answer is with Microsoft - they won't be able to direct it to you
> > without you giving up some decent details. ;-)
> >
> > In all of that - you did not once mention what version of Windows you were
> > running (Windows 98? 98SE? ME? 2000? 2000 server? 2003 Server? Vista?
> > 2008 Server? x86 or x64? Home? Professional? Premium? Ultimate?
> > Standard? Enterprise? Other?) or what service pack level it might be at
> > (None? 1? 1a? 2? 3? 4?)
> >
> > A little information from those with the problems can go a long way to
> > resolve said problems.
> >
> > If - by chance - you have WIndows XP of some sort - with SP2 or SP3...
> > Here's what I suggest (and *yes* - most of this can be found in Microsoft KB
> > articles.)
> >
> > Download, install, run, update and perform a full scan (separately) with the
> > following two applications (freeware versions are the ones to use for this):
> >
> > SuperAntiSpyware
> > http://www.superantispyware.com/
> >
> > MalwareBytes
> > http://www.malwarebytes.com/
> >
> > After performing a full scan with one and then the other and removing
> > whatever they both find completely, you may uninstall these products,
> > if you wish.
> >
> > Reboot.
> >
> > Start button --> RUN and type in:
> > %SystemRoot%\system32\net stop wuauserv
> > --> Click OK.
> >
> > Start button --> RUN and type in:
> > %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
> > --> Click OK.
> >
> > Start button --> RUN and type in:
> > %SystemRoot%\system32\net start wuauserv
> > --> Click OK.
> >
> > Download the latest version of the Windows Update agent from here (x86):
> > http://go.microsoft.com/fwlink/?LinkID=91237
> > .... and save it to the root of your C:\ drive. After saving it to the root
> > of the C:\ drive, do the following:
> >
> > Close all Internet Explorer windows and other applications.
> >
> > Start button --> RUN and type in:
> > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> > --> Click OK.
> >
> > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> > NEXT --> When it finishes installing, click on "Finish"...
> >
> > Reboot.
> >
> > Download/Install the latest Windows Installer (for your OS):
> > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> > http://www.microsoft.com/downloadS/d...displaylang=en
> >
> > Reboot.
> >
> > Log on as an user with administrative rights and open Internet Explorer and
> > visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
> > (Every time you are about to click on something while at these web pages -
> > first press and hold down the CTRL key while you click on it. You can
> > release the CTRL key after clicking each time.)
> >
> > Once the scan is done, select just _ONE_ of the high priority updates
> > (deselect any others) and install it.
> >
> > Reboot again.
> >
> > If it did work - try the web page again - selecting no more than 3-5 at a
> > time.
> >
> > The Optional Software updates are generally safe - although I recommend
> > against the "Windows Search" one. I would completely avoid the Optional
> > Hardware updates.
> >
> > Come back - let us know if that worked.
> > .... Really - come back and let everyone know if that worked.
> >
> > If it seemed to have failed, do this:
> >
> > Check the staus of these two services:
> > - Automatic Updates
> > - Background Intelligent Transfer Service
> >
> > Click Start, click Run, type services.msc, and then click OK. In the list of
> > services, find those two, right click on them one at a time and choose
> > properties. In the Startup type list, what is each of them set to?
> >
> > Report that here.
> >
> > Then:
> >
> > Click Start, and then click Run.
> > In the Open box, type: %windir%\windowsupdate.log
> > and then click OK.
> >
> > Scroll down towards the bottom for the latest entries to locate any error
> > code(s) or explanation as to why the page cannot be displayed.
> >
> > You can copy/paste the last 50 or so lines here...
> >
> > How to read the Windowsupdate.log file:
> > http://support.microsoft.com/kb/902093
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> > I am having the same problems as the other user. I am running XP with SP3, and recently upped to IE8, which is when I noticed that I cannot get past the "Checking for the latest version..." page when using Microsoft Update. That page will sit for a minute, then go to the error 0x80072EFF.

>
> I have tried everything shown in your suggested fix, to no avail. Here is
> the last section of my update log:
>
> WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:42:750 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:42:859 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.windowsupdate.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:42:968 1344 16d0 Misc WARNING: DownloadFileInternal failed
> for
> http://download.windowsupdate.com/v8...v3muredir.cab:
> error 0x80072f78
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:43:078 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:43:187 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:43:296 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>.
> error 0x80072f78
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:43:406 1344 16d0 Misc WARNING: DownloadFileInternal failed
> for http://download.microsoft.com/v8/mic...v3muredir.cab:
> error 0x80072f78
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
> 0x80072f78
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:43:515 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
> 0x80072f78
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:44:031 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
> 0x80072f78
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072f78
> 2009-04-06 05:24:44:125 1344 16d0 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072f78
> 2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: Send failed with hr =
> 80072f78.
> 2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: SendRequest failed with hr =
> 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://update.microsoft.com/v8/microsoftupdate/redir/muv3muredir.cab>. error
> 0x80072f78
> 2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
> 2009-04-06 05:24:44:234 1344 16d0 Misc WARNING: WinHttp:

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