RE: KB935807 - Error 80070002 (Generic soluton doesn't help)

How did you get it to work from that site? I've been directed to that site
from several different routes, and it doesn't help me at all (have been
getting the 80070002 error for months and tried the fix given in the help
file). After following the apparently-relevant links, it just ends up
telling me how to use the "windows update" feature from the start/windows
button...never even gives me the option to download anything.

"Ivory" wrote:

> Finally got this to work today following this link from microsoft:
> http://support.microsoft.com/?kbid=935807
>
> "Koshy John" wrote:
>
> > I've been trying to install the KB935807 update using Windows Update on
> > Windows Vista Ultimate. Once the update is installed, I am asked to restart
> > the computer - which I do. It tries to install the update immediately after
> > the Vista logo flashes off and then after sometime reboots itself without
> > giving me a chance to log in. The next startup involves trying to install the
> > updates again as the first time but I get to log in.
> >
> > Windows Update reports that the update failed and I try to troubleshoot it.
> > Error 80070002 is displayed. This happens over and over and I'm unable to
> > sleep my computer now. The power button is constantly in the install updates
> > and shut down state even if I don't bother installing this error prone update.
> >
> > Solution tried (note: this is the only update left to install):
> > 1. Shut down the windows update service
> > 2. deleted the contents of Windows\SoftwareDistribution\Datastore
> > 3. Restarted service
> > 4. Installed update
> >
> > This doesn't help and I'm unable to find any thing of use in the knowledge
> > base atricles.
> > --
> > Koshy John