Thanks *very* much for starting your own thread!
You may have (much) more work to do:
1. See if you can download/run the MSRT manually:
2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
3. [Don't skip this step!!] Run a /thorough/ check for hijackware,
including posting the requested logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Seek expert assistance in
, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Im starting a new thread because I inadvertantly hi-jacked somone else's.
> Im using Win XP Home (32bit) SP3.
> Im getting the above error upon trying to access the 'Microsoft Update'
> site. I had the W32.IRCbot trojan recently, but all that scans Ive done
> (Ad-aware, Norton Antivirus, Spybot S&D, Windows Malicious Software
> Tool, McAfee Stinger, Trend Micro House Call, Windows defender, and the
> Windows Live 'Protection' scan.) reply thats there's no infections.
> I did update to IE8, it was after this I found the problem, but Im back on
> IE7 now.
> The 'Automatic Updates' box has all the options greyed out and I cannot
> start the 'Automatic Updates' service. Trying gives me "Error 2, the
> cannot find the specified file". I downloaded the Windows Updata Agent 30,
> but running it gives me the same error as visiting the update page.
> If anyone can help out, I'd be gratefull.