There is a very good chance are that you are seeing the affects of a
1. See if you can download/run the MSRT manually:
2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Seek expert assistance in
, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> when I am trying to update my notebook with xp mediacentre edition ,i got
> this message that'"The website has encountered a problem and cannot
> the page you are trying to view. [Error number: 0x80070002."
> two days before i just formatted my pc and at that time i got the update
> without any problems, but unfortunately i cancelled that operation and
> update my norton internet security, then scan the full system. I think at
> that time norton may delete some files.
> anyway I tried all manual ways to resolve this from microsoft
> communities,but not solved.when I try to stop the automatic services from
> this way start-run-services .msc and from local services i just try to
> the automatic update functio n but it was not started.then i tried to
> I got these messages that "could not start the automatic update service on
> local computer.Error 2.the system cannot find the file specified"
> anybody can solve this problems.I read somany option from the microsoft
> not solved.
> so pleaseeeeee