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Windows can't check for updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 03-25-2009
sq1989
 

Posts: n/a
Windows can't check for updates
My computer will not check for updates. My last updates were installed
27/10/2008! I have opened the Update screen and tried to run the update
manually - this has not worked. I have tried restoring updates - nothing. I
have gone through many different troubleshooting suggustions and nothing has
worked. There is no error code pop-up either. It just says that Windows can't
check for updates. I am connected to the internet when I try to check. My
computer uses Windos Vista.
How can I fix this?
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  #2 (permalink)  
Old 03-25-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows can't check for updates
There is a very good chance are that you are seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


sq1989 wrote:
> My computer will not check for updates. My last updates were installed
> 27/10/2008! I have opened the Update screen and tried to run the update
> manually - this has not worked. I have tried restoring updates - nothing.
> I
> have gone through many different troubleshooting suggustions and nothing
> has
> worked. There is no error code pop-up either. It just says that Windows
> can't check for updates. I am connected to the internet when I try to
> check. My computer uses Windos Vista.
> How can I fix this?


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