Is this a sudden, new problem or an ongoing one? Did you just reinstall
WinXP for some reason?
0x80096004 = TRUST_E_CERT_SIGNATURE
The signature of the certificate cannot be verified.
You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update [ignore
the cited error number]
Error message when you try to install updates from the Windows Update Web
site on a Windows XP-based computer: "Windows Update has encountered an
error and cannot display the requested page" [ditto]
Tip: IE Tools | Internet Options | Security | Trusted Sites | Sites: Add
MICROSOFT.COM to Trusted Sites zone.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
steve oates wrote:
> I'm using Windows XP SP3 professional and am unable to access the
> microsoft update page. I get the error message(not in the help and
> support page) :-
> "[Error number: 0x80096004]
> The website has encountered a problem and cannot display the page you
> are trying to view. The options provided below might help you solve the
> problem. "