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RE: Dead USB's on docking station after updates

microsoft.public.windowsupdate






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Old 02-26-2009
dehdahdoh
 

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RE: Dead USB's on docking station after updates
I have an HP laptop and installed the Microsoft Update and Silverlight this
morning. I too am having trouble with a USB device. I have two external
hard drives one is functioning fine and the other one works but does not
display as connected. The lights are on and the drive is running, I can feel
it and hear it when it is turned on. I have changed USB ports and the same
thing is happening. All other USB devices are functioning. My mouse and
keyboard are fine, the second external hard drive, printer... In all I
constantly am running six USB devices. I too am using a docking station for
my laptop.

I too need resolution quickly. I have items needed for a presentation
Saturday a.m.
Thanks


"imjrk" wrote:

> Did a Microsoft Update to a Dell laptop on a Dell docking station. After
> update, have no USB mouse, nor USB keyboard operating through the docking
> station. After reboot, still no USB mouse and keyboard, no lights on mouse
> and keyboard either. Unplugged mouse and keyboard, replugged back into
> docking station, no lights on devices, nothing. Shut down laptop, unplugged
> from docking station, put laptop back on docking station, will not recognize
> USB devices through docking station. Plugged USB mouse and keyboard directly
> into laptop, both function properly. Deleted the docking station hardware
> profile on the laptop, nothing. Changed docking station, nothing. Need
> advice soon.
> Thank You
>

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