:: Running Vista Home Premium (32 bit).
:: Previously, using Ethernet/ADSL or Wi-Fi to connect to the internet I
:: have had no problems with Windows Update, however since switching to
:: dial-up via an HSDPA USB modem (Huawei E220) to connect to mobile
:: broadband, Windows Update fails with error 80200011.
:: I can download files via IE, including updates from the MS downdload
:: site, and can check for and see pending updates but cannot download
:: them. I have traced the fault so far to the BITS client, and the
:: error is listed here:
:: 0x80200011 BG_E_MISSING_FILE_SIZE When BITS sends a HEAD request and
:: the server or proxy does not return a Content-Length header in the
:: response, BITS puts the job in ERROR state with
:: BG_E_MISSING_FILE_SIZE. Check the proxy and server to ensure that
:: they are configured correctly. Some versions of the Apache 2.0 proxy
:: server are known to exhibit this behavior.
:: When looking at the BITS job that WU creates, I can see the URL and
:: can then copy this to IE and successfully download the file, so it
:: appears to be an issue with how BITS downloads files, as opposed to
:: how IE downloads. As far as I can tell there is no proxy, so the
:: Apache reference may be a red herring. Also friends using the same
:: modem/service, but with Windows XP have no problems.
:: I have tried clearing the SoftwareDistribution folder, reinstalling
:: WU, checking BITS (no errors) etc. I am also running NIS2008 but
:: disabling this does not help. The error is also present when I try
:: to use the Windows Update Catalog or Windows Defender (as I believe
:: both also use BITS).
:: Any suggestions or advice gratefully received.
Step 2: Clear the BITS queue of any current jobs
Not exact error code but did you try also clearing the BITS queue of any
current jobs and then clear the softwaredistribution folder and rebooting.
Otherwise do as suggested - start a free incident report.
TaurArian [MVP] 2005-2009 - Update Services
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
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