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PC Recovery and Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 02-10-2009
tmb867
 

Posts: n/a
PC Recovery and Updates
I am trying to recover from a virus. I have done the PC recovery using F10
when booting up. That works great and completes normally. I can now boot up
normally. My new virus protection is up to date. When I go to download
Microsoft Windows Updates the first, I believe for updates load fine. Service
Pack 3 for windows XP downloads and installs fine. All I am doing is after I
finish the PC recovery part, going into windows update and letting it do all
the downloads. Then it reboots and it won’t come up. It gives me the option
to come up in safe mode and that’s it. I never get a normal boot again. What
can I do to fix this? Help!!!
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  #2 (permalink)  
Old 02-10-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: PC Recovery and Updates
Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?

See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
(WinXP SP3)."]

Possible workaround: Boot into Safe Mode and rename INTELPMM.SYS to
INTELPMM.OLD.

Other references include:

• Error message after you upgrade a computer that uses a processor other
than an Intel processor to Windows XP Service Pack 2 or to Windows XP
Service Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284

• Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors:
Go to www.hp.com | Search for "sp37394.exe" (w/out quotes) | Should take you
to this download page:
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select Windows XP
| select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

tmb867 wrote:
> I am trying to recover from a virus. I have done the PC recovery using F10
> when booting up. That works great and completes normally. I can now boot
> up
> normally. My new virus protection is up to date. When I go to download
> Microsoft Windows Updates the first, I believe for updates load fine.
> Service Pack 3 for windows XP downloads and installs fine. All I am doing
> is after I finish the PC recovery part, going into windows update and
> letting it do all the downloads. Then it reboots and it won’t come up. It
> gives me the option to come up in safe mode and that’s it. I never get a
> normal boot again. What can I do to fix this? Help!!!


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  #3 (permalink)  
Old 02-10-2009
tmb867
 

Posts: n/a
Re: PC Recovery and Updates
The PC is booting into the screen where you can pick the Safe Mode or
Safemode with networking and one other safemode option. It also says on this
screen that you can reset your settings back to the last successful boot
setting but that didn't do anything.

"PA Bear [MS MVP]" wrote:

> Continual reboots or can only boot into Safe Mode after installing WinXP
> SP3?
>
> See
> http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
> [NB: The above has been updated many times and now includes "a small tool
> that will detect the IntelPPM problem and mitigate it before installing
> (WinXP SP3)."]
>
> Possible workaround: Boot into Safe Mode and rename INTELPMM.SYS to
> INTELPMM.OLD.
>
> Other references include:
>
> • Error message after you upgrade a computer that uses a processor other
> than an Intel processor to Windows XP Service Pack 2 or to Windows XP
> Service Pack 3: "STOP: 0x0000007E":
> http://support.microsoft.com/kb/953356
>
> • HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
> 0x0000007E [after installing WinXP SP3]
> http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284
>
> • Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors:
> Go to www.hp.com | Search for "sp37394.exe" (w/out quotes) | Should take you
> to this download page:
> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada. Go to
> http://support.microsoft.com/oas/def...spx?gprid=1173 | select Windows XP
> | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> tmb867 wrote:
> > I am trying to recover from a virus. I have done the PC recovery using F10
> > when booting up. That works great and completes normally. I can now boot
> > up
> > normally. My new virus protection is up to date. When I go to download
> > Microsoft Windows Updates the first, I believe for updates load fine.
> > Service Pack 3 for windows XP downloads and installs fine. All I am doing
> > is after I finish the PC recovery part, going into windows update and
> > letting it do all the downloads. Then it reboots and it won’t come up. It
> > gives me the option to come up in safe mode and that’s it. I never get a
> > normal boot again. What can I do to fix this? Help!!!

>
>

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  #4 (permalink)  
Old 02-11-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: PC Recovery and Updates
Keep reading...

tmb867 wrote:
> The PC is booting into the screen where you can pick the Safe Mode or
> Safemode with networking and one other safemode option. It also says on
> this
> screen that you can reset your settings back to the last successful boot
> setting but that didn't do anything.
>
> "PA Bear [MS MVP]" wrote:
>
>> Continual reboots or can only boot into Safe Mode after installing WinXP
>> SP3?
>>
>> See
>> http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
>> [NB: The above has been updated many times and now includes "a small tool
>> that will detect the IntelPPM problem and mitigate it before installing
>> (WinXP SP3)."]
>>
>> Possible workaround: Boot into Safe Mode and rename INTELPMM.SYS to
>> INTELPMM.OLD.
>>
>> Other references include:
>>
>> • Error message after you upgrade a computer that uses a processor other
>> than an Intel processor to Windows XP Service Pack 2 or to Windows XP
>> Service Pack 3: "STOP: 0x0000007E":
>> http://support.microsoft.com/kb/953356
>>
>> • HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop
>> Error
>> 0x0000007E [after installing WinXP SP3]
>> http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284
>>
>> • Microsoft Windows XP SP3 Upgrade Utility for systems with AMD
>> processors:
>> Go to www.hp.com | Search for "sp37394.exe" (w/out quotes) | Should take
>> you to this download page:
>> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada. Go to
>> http://support.microsoft.com/oas/def...spx?gprid=1173 | select Windows
>> XP
>>> select Windows XP Service Pack 3

>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> tmb867 wrote:
>>> I am trying to recover from a virus. I have done the PC recovery using
>>> F10
>>> when booting up. That works great and completes normally. I can now boot
>>> up
>>> normally. My new virus protection is up to date. When I go to download
>>> Microsoft Windows Updates the first, I believe for updates load fine.
>>> Service Pack 3 for windows XP downloads and installs fine. All I am
>>> doing
>>> is after I finish the PC recovery part, going into windows update and
>>> letting it do all the downloads. Then it reboots and it won’t come up.
>>> It
>>> gives me the option to come up in safe mode and that’s it. I never get a
>>> normal boot again. What can I do to fix this? Help!!!


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