Service Pack 3 error 0X8024002D

Service Pack 3 is failing to install. It seems to be missing a file PRO.MSI,
which must be on the installation CD. The problem is I don't have the CD
with this file on it. Is there another way to get this file so that I can
get this service pack installed?

Assuming you're referring to MS Office 2003 SP3...

How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498

But first, see http://support.microsoft.com/kb/949074
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

cubush wrote:
> Service Pack 3 is failing to install. It seems to be missing a file
> PRO.MSI, which must be on the installation CD. The problem is I don't
> have
> the CD with this file on it. Is there another way to get this file so
> that
> I can get this service pack installed?

Hello cubush,


How to replace lost, broken, or missing Microsoft software or hardware
<http://support.microsoft.com/?id=326246>


I hope this post is helpful.

Let us know how it works ºut.

Good luck
-=-



"cubush" wrote:

> Service Pack 3 is failing to install. It seems to be missing a file PRO.MSI,
> which must be on the installation CD. The problem is I don't have the CD
> with this file on it. Is there another way to get this file so that I can
> get this service pack installed?

The service pack 3 that I am refering to is for Microsoft Office XP. I have
tried some of the troubleshooting from the web site, but so far it does not
appear to be working. The last office update that I have on my computer is
office10.

"PA Bear [MS MVP]" wrote:

> Assuming you're referring to MS Office 2003 SP3...
>
> How to troubleshoot failures updating your Office installation...
> http://support.microsoft.com/kb/304498
>
> But first, see http://support.microsoft.com/kb/949074
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> cubush wrote:
> > Service Pack 3 is failing to install. It seems to be missing a file
> > PRO.MSI, which must be on the installation CD. The problem is I don't
> > have
> > the CD with this file on it. Is there another way to get this file so
> > that
> > I can get this service pack installed?
>
>

How did you manage to download service pack 3

"cubush" wrote:

> Service Pack 3 is failing to install. It seems to be missing a file PRO.MSI,
> which must be on the installation CD. The problem is I don't have the CD
> with this file on it. Is there another way to get this file so that I can
> get this service pack installed?

How doyou download serice pack to your computer

"cubush" wrote:

> Service Pack 3 is failing to install. It seems to be missing a file PRO.MSI,
> which must be on the installation CD. The problem is I don't have the CD
> with this file on it. Is there another way to get this file so that I can
> get this service pack installed?

KB304498 still applies.

cubush wrote:
> The service pack 3 that I am refering to is for Microsoft Office XP. I
> have
> tried some of the troubleshooting from the web site, but so far it does
> not
> appear to be working. The last office update that I have on my computer
> is
> office10.
>
> "PA Bear [MS MVP]" wrote:
>
>> Assuming you're referring to MS Office 2003 SP3...
>>
>> How to troubleshoot failures updating your Office installation...
>> http://support.microsoft.com/kb/304498
>>
>> But first, see http://support.microsoft.com/kb/949074
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> cubush wrote:
>>> Service Pack 3 is failing to install. It seems to be missing a file
>>> PRO.MSI, which must be on the installation CD. The problem is I don't
>>> have
>>> the CD with this file on it. Is there another way to get this file so
>>> that
>>> I can get this service pack installed?

Service Pack 3 is trying to load from the automatic dowload from Microsoft,
but it fails every time. It started to try and download this the end of
January. It seems to be missing a file PRO.MSI that is on a CD. The problem
is my CD is in Michigan and I am in GA so I do not have access to my CD. Is
there a way to fix this without the CD?

"NScippio" wrote:

> How doyou download serice pack to your computer
>
> "cubush" wrote:
>
> > Service Pack 3 is failing to install. It seems to be missing a file PRO.MSI,
> > which must be on the installation CD. The problem is I don't have the CD
> > with this file on it. Is there another way to get this file so that I can
> > get this service pack installed?

I have tried 2 of the methods to fix this problem, but so far not successful.
I keep getting a message that the file PRO.MSI is on a CD. The problem is
the CD is in Michigan and I am in GA. Is there a way to get this service
pack installed without this file or is there some kind of work around to get
this service pack installed?

"PA Bear [MS MVP]" wrote:

> KB304498 still applies.
>
> cubush wrote:
> > The service pack 3 that I am refering to is for Microsoft Office XP. I
> > have
> > tried some of the troubleshooting from the web site, but so far it does
> > not
> > appear to be working. The last office update that I have on my computer
> > is
> > office10.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Assuming you're referring to MS Office 2003 SP3...
> >>
> >> How to troubleshoot failures updating your Office installation...
> >> http://support.microsoft.com/kb/304498
> >>
> >> But first, see http://support.microsoft.com/kb/949074
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> cubush wrote:
> >>> Service Pack 3 is failing to install. It seems to be missing a file
> >>> PRO.MSI, which must be on the installation CD. The problem is I don't
> >>> have
> >>> the CD with this file on it. Is there another way to get this file so
> >>> that
> >>> I can get this service pack installed?
>
>

KB304498 suggests downloading/installing the "fullfile" installer:

1. Open your browser to
http://www.microsoft.com/downloads/d...1-eb966bcdfb5e

2. Scroll down to the very bottom of the page & use the Download button for
"OfficeXpSp3-kb832671-fullfile-enu.exe"

3. Save the file to your desktop, do not Run it!

4. Close all open applications (anything with a taskbar icon) and
double-click on the saved file to install Office XP SP3.

5. Now check-in at Office Update & install any other updates needed:
http://office.microsoft.com/en-us/do...incatalog.aspx

If you have any further problems, post to this newsgroup instead:
microsoft.public.officeupdate
--
~PA Bear

cubush wrote:
> I have tried 2 of the methods to fix this problem, but so far not
> successful. I keep getting a message that the file PRO.MSI is on a CD.
> The
> problem is the CD is in Michigan and I am in GA. Is there a way to get
> this service pack installed without this file or is there some kind of
> work
> around to get this service pack installed?
>
> "PA Bear [MS MVP]" wrote:
>> KB304498 still applies.
>>
>> cubush wrote:
>>> The service pack 3 that I am refering to is for Microsoft Office XP. I
>>> have
>>> tried some of the troubleshooting from the web site, but so far it does
>>> not
>>> appear to be working. The last office update that I have on my computer
>>> is
>>> office10.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Assuming you're referring to MS Office 2003 SP3...
>>>>
>>>> How to troubleshoot failures updating your Office installation...
>>>> http://support.microsoft.com/kb/304498
>>>>
>>>> But first, see http://support.microsoft.com/kb/949074
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> cubush wrote:
>>>>> Service Pack 3 is failing to install. It seems to be missing a file
>>>>> PRO.MSI, which must be on the installation CD. The problem is I don't
>>>>> have
>>>>> the CD with this file on it. Is there another way to get this file so
>>>>> that
>>>>> I can get this service pack installed?