Error code 80070422

I can't check for updates. I went through all the steps it told me to:

Open Administrative Tools.

Double-click Services. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.

Right-click the Windows Update service, and then click Properties.

On the General tab, next to Startup type, make sure that Automatic is
selected.



However, I'm still getting the same error code 80070422, "Windows could not
search for new updates."

Help? (I have vista, if that changes anything)

aimx2e wrote:
:: I can't check for updates. I went through all the steps it told me
:: to:
::
:: Open Administrative Tools.
::
:: Double-click Services. If you are prompted for an administrator
:: password or confirmation, type the password or provide confirmation.
::
:: Right-click the Windows Update service, and then click Properties.
::
:: On the General tab, next to Startup type, make sure that Automatic is
:: selected.
::
::
::
:: However, I'm still getting the same error code 80070422, "Windows
:: could not search for new updates."
::
:: Help? (I have vista, if that changes anything)



The necessary service "Automatic Updates" (WUAUSERV) is not started or is
unavailable. Error 0x80070422
http://update.microsoft.com/windowsu...=en&IsMu=False

Error message when you try to install updates by using the Windows Update
Web site or the Microsoft Update Web site: "0x80070422"
http://support.microsoft.com/kb/958043


0x422 = 1058, there is a strong possiblity that the system may be infected
with malware "Vundo"
http://www.microsoft.com/security/po...=Win32%2fVundo


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

Hello aimx2e,

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

If the Windows Malicious Software Tool is not installed nor scanned the
system recently, then suggest you first utilize it and see if it detects and
removes Vundo.


Tools that can fix the p�oblem would be:
-SUPERAntiSpyware (SAS)
-Malwarebytes Anti-Malware (MBAM)
-Windows Live OneCare (WLOC) online scan
-Windows Malicious Software Tool (WMRT)
-WindowsDefender (WD)
-=-

A very good antimalwa�e app is SUPERAntiSpyware.
There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
-=-

Try �unning Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/roguenet.php?id=401>
-=-

(MBAM) (SAS) The programs are free. (There is a paid version but you don't
need to buy it to remove malware.)
-=-

Windows Live OneCa�e online scan
<http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
-=-

Windows Malicious Softwa�e Tool
<http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
Download to the desktop, close any open page, and run.
-=-

Have you done any scans within safe mode ?

Resta�t in safe mode and scan with both updated WD, your Antivirus, (MBAM),
(SAS), (WMRT) and (WLOC)
-=-

Unexplained computer behavior may be caused by deceptive softwa�e
<http://support.microsoft.com/kb/827315>
-=-

or

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates or spyware
-=-


I hope this post is helpful.

Let us know how it wo�ks ºut.

Ǝиçεl
-=-


"aimx2e" wrote:

> I can't check for updates. I went through all the steps it told me to:
>
> Open Administrative Tools.
>
> Double-click Services. If you are prompted for an administrator password or
> confirmation, type the password or provide confirmation.
>
> Right-click the Windows Update service, and then click Properties.
>
> On the General tab, next to Startup type, make sure that Automatic is
> selected.
>
>
>
> However, I'm still getting the same error code 80070422, "Windows could not
> search for new updates."
>
> Help? (I have vista, if that changes anything)