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Update KB951748 has loaded 14 times and not working

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 01-19-2009
Karen607
 

Posts: n/a
Update KB951748 has loaded 14 times and not working
Update KB951748 has loaded 14 times on my computer. It says that the update
is successful and that the computer needs to be shutdown for the update to
take effect. I have done this over and over (14 times) and the update still
shows up as needing to be done. HELP!!!!
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  #2 (permalink)  
Old 01-20-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Update KB951748 has loaded 14 times and not working
Previous discussions about this issue:
http://groups.google.com/group/micro...=0&scorin g=d

I'd recommend that you...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB951748).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Karen607 wrote:
> Update KB951748 has loaded 14 times on my computer. It says that the
> update
> is successful and that the computer needs to be shutdown for the update to
> take effect. I have done this over and over (14 times) and the update
> still
> shows up as needing to be done. HELP!!!!


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