Re: Microsoft Outlook 2003 Junk mail filter; KB959140
"John E" wrote:
> "regina" <regina48237> wrote in message
> >I tried now for the last 1/2 hour to download this update. Every time my
> > computer fails, and I get a message, that there is an error. I tried it 3
> > times, and each time I got red Questionmark? What seems to be the problem?
> > It
> > never happened before? Help please
> > --
> > RB
> Do you have an error code? I had a problem with this upgrade with an error
> F2. I had some special circumstances, in that I had previously installed
> Windows 7 followed by office 2003. Windows 7 decided to allocate different
> letters to two of my disks, including one which had the MSO Cache (setup
> files). Then after a couple of days I reinstalled Vista using an image
> The error happened the first time I ran windows update after replacing
> Vista, and I worked out (with some help from the internet) that the reason
> was that update/office could no longer find the MSO Cache files.
> Anyway in your case, maybe your MSO Cache files have become deleted or
> corrupted. I resolved the problem by reinstalling Office 2003, and then the
> update worked just fine.