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Update for Windows XP (KB898461) failed with Error Code: 0x8024402

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 01-06-2009
LynneK
 

Posts: n/a
Update for Windows XP (KB898461) failed with Error Code: 0x8024402
Problem isn't with the download - the update downloads OK.
The error occurs during the install.
I'm on XP SP3 and don't use a proxy

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  #2 (permalink)  
Old 01-07-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Update for Windows XP (KB898461) failed with Error Code: 0x8024402
Umm, are you certain that it's KB898461? It dates from June 2005 and only
applies to WinXP Home Edition SP1. Was WinXP just recently reinstalled and
SP3 installed manually?

Are you certain the error isn't 0x8024402C?...

Error code 0x8024402C when you try to install updates on Windows Update or
Microsoft Update Web sites
http://support.microsoft.com/?kbid=900936

When searching for available updates on the Update site, you receive the
0x8024402C error
http://update.microsoft.com/windowsu...cleid=30&ln=en

OTOH there's a distinct possibility that you're seeing the affects of a
hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

LynneK wrote:
> Problem isn't with the download - the update downloads OK.
> The error occurs during the install.
> I'm on XP SP3 and don't use a proxy


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  #3 (permalink)  
Old 01-07-2009
jacques e. prophete
 

Posts: n/a
RE: Update for Windows XP (KB898461) failed with Error Code: 0x8024402


"LynneK" wrote:

> Problem isn't with the download - the update downloads OK.
> The error occurs during the install.
> I'm on XP SP3 and don't use a proxy
>

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