Umm, are you certain that it's KB898461? It dates from June 2005 and only
applies to WinXP Home Edition SP1. Was WinXP just recently reinstalled and
SP3 installed manually?
Are you certain the error isn't 0x8024402C?...
Error code 0x8024402C when you try to install updates on Windows Update or
Microsoft Update Web sites
When searching for available updates on the Update site, you receive the
OTOH there's a distinct possibility that you're seeing the affects of a
1. See if you can download/run the MSRT manually:
2. Run this online scan (in safe mode w/networking, if need be):
3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Problem isn't with the download - the update downloads OK.
> The error occurs during the install.
> I'm on XP SP3 and don't use a proxy