Fail to install catalog files during XP SP3 upgrading

Hi,

I use XP-Pro + SP2.

While trying to update OS, it constantly fail to complete the installation.
The process always stops at the same point: during the generation of
restore point.
The failure message is as the follows: Fail to install catalog files. The
Events Viewer presents the combination of these two identifiers: KB936929
and error code 0x8007f01e.

Can someone help with this error ?
Happy New Year
Dudi

"Dudi" <ardudi@hotmail.com> schrieb:

> I use XP-Pro + SP2.
>
> While trying to update OS, it constantly fail to complete the installation.
> The process always stops at the same point: during the generation of
> restore point.
> The failure message is as the follows: Fail to install catalog files. The
> Events Viewer presents the combination of these two identifiers: KB936929
> and error code 0x8007f01e.

Your machine's Cryptographic Service and/or database seems to be
corrupt. See also http://support.microsoft.com/kb/822798 and
http://www.microsoft.com/communities...a5e8804e0b&p=1
for you reference. Yes, that applies for your situation too.

Bye,
Freudi

Dudi wrote:
> Hi,
>
> I use XP-Pro + SP2.
>
> While trying to update OS, it constantly fail to complete the installation.
> The process always stops at the same point: during the generation of
> restore point.
> The failure message is as the follows: Fail to install catalog files. The
> Events Viewer presents the combination of these two identifiers: KB936929
> and error code 0x8007f01e.
>
> Can someone help with this error ?
> Happy New Year
> Dudi
>

See: You cannot install some updates or programs
http://support.microsoft.com/kb/822798

Prior to attempting another installation of SP3, suggest you first read
these articles: http://support.microsoft.com/kb/950717/

http://msmvps.com/blogs/harrywaldron...tallation.aspx


If you still have issues getting SP3 installed:
http://support.microsoft.com/oas/def...3&gprid=522131

> Free unlimited installation and compatibility support is available for Windows XP, but
> only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
> more information about this policy, visit the Windows XP Support Lifecycle page located
> at http://support.microsoft.com/lifecycle/?p1=3223. Availability of chat or e-mail
> support differs depending on your geographic location. For customers residing in North
> America or Canada, chat and e-mail support is available.
>
> Some issues may require more advanced support for which there is a charge.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============

Hello Freudi,

Well, eventually I managed to overcome the problem. The articles below is
were not helpful in much.

I used Dial-a-fix(v0.60.0.24) - a collection of MS fixes to cleanup the
"mass" with my previous trials, and renamed
CatRoot2 folder (using the Recovery Console option to get into a "DOS"
command line and rename that folder).

Thanks for your advise.
Regards
Dudi



"Ottmar Freudenberger" <freudi@gmx.net> wrote in message
news:6shrdjF65aspU1@mid.individual.net...
> "Dudi" <ardudi@hotmail.com> schrieb:
>
>> I use XP-Pro + SP2.
>>
>> While trying to update OS, it constantly fail to complete the
>> installation.
>> The process always stops at the same point: during the generation of
>> restore point.
>> The failure message is as the follows: Fail to install catalog files. The
>> Events Viewer presents the combination of these two identifiers: KB936929
>> and error code 0x8007f01e.
>
> Your machine's Cryptographic Service and/or database seems to be
> corrupt. See also http://support.microsoft.com/kb/822798 and
> http://www.microsoft.com/communities...a5e8804e0b&p=1
> for you reference. Yes, that applies for your situation too.
>
> Bye,
> Freudi
>