Hello Deidre,
See if anything here helps.
<http://support.microsoft.com/?kbid=913754>
OR
I'd recommend resubmitting your post here:
Start a help ticket.
Help and Support
http://support.microsoft.com/common/...h=1&gprid=9860
OR
I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.
Other than that, I'm about out of ideas, so good luck with it.
Let us know maybe someone else can conjure up something else to try.
Good luck
Ǝиçεl
-=-
"Deidre" wrote:
> I just got a new laptop with Windows Vista. I am trying to do a general
> Windows update, but 4 of the updates keep failing, due to error code
> 80070663. I can't figure out the problem! This is all a little confusing to
> me! Help please
-Deidre