Re: Blue Screen crash of XP after Windows Updates

I have limited computer skills with a dell laptop. Can someone please
help me with a blue screen windows issue. the message says
unmountable_boot_volume. i have the start up disk from another dell
laptop that i have. i need step by step help asap. thanks guys


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nocomputerskills
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Hi,

It looks to me like you need to do the 'chkdsk' command on the boot
drive. I do not have a Dell CD so I can't give you step by step
instructions; however, these are the steps you need to do.

1. Boot the Dell CD
2. Follow the prompts until you see an option for 'Recovery Console' -
select it.
3. Once the prompt appears type 'chkdsk c:' (without the single quotes)
4. Remove the CD, then exit the 'Recovery Console'
5. Try to boot as normal.

If you do not get a 'Recovery Console' option then that means the Dell
CD you are using is not compatible with the OS installed (I have seen
this happen on other computers).


Hope this helps,

CEF

nocomputerskills wrote:
> I have limited computer skills with a dell laptop. Can someone please
> help me with a blue screen windows issue. the message says
> unmountable_boot_volume. i have the start up disk from another dell
> laptop that i have. i need step by step help asap. thanks guys