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Re: Can't install Windows Installer 3.1

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 01-01-2009
lll
 

Posts: n/a
Re: Can't install Windows Installer 3.1


"MowGreen [MVP]" wrote:

> There is an access control list (ACL) permissions issue on some registry
> hives. Please see this to reset file and registry ACLs :
>
> Solving setup errors by using the SubInACL tool to repair file and
> registry permissions
> http://blogs.msdn.com/astebner/archi...04/739820.aspx
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Gary Y wrote:
>
> > Hello,
> >
> > I encountered the similar problem with windows installer 3.1. The
> > following is my KB893803v2.log file. Do I have msi.dll problem? Since
> > my computer came with Recovery Discs pre-installed in my computer (does
> > not have a separate Windows XP disk), I am wondering how to find a good
> > msi.dll file in my computer to solve the problem. Thank you for your
> > kind assistance in advance!
> >
> > Gary
> >
> >
> > 1:
> > C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update.exe
> > (version 6.1.22.4)
> > 1.171: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 1.171: Hotfix started with following command line: /norestart /quiet
> > -er /ParentInfo:b3ebbee4d56b3c4a80235a50c9fba3cc
> > 7.130: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed
> > with error 0x2
> > 7.130: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed
> > with error 0x2
> > 7.130: DoInstallation: CleanPFR failed: 0x2
> > 7.220: SetProductTypes: InfProductBuildType=BuildType.IP
> > 7.220: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 7.310: DoInstallation: FetchSourceURL for
> > c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update_wxp.inf
> > failed
> > 7.310: CreateUninstall = 1,Directory =
> > C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> > 7.310: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
> > failed: 0xe0000102
> > 7.320: BuildCabinetManifest: update.url absent
> > 7.320: Starting AnalyzeComponents
> > 7.320: AnalyzePhaseZero used 0 ticks
> > 7.320: No c:\windows\INF\updtblk.inf file.
> > 7.340: SetupFindFirstLine in LoadExclusionList Failed with error:
> > 0xe0000102
> > 7.340: SetupFindFirstLine in LoadExclusionList Failed with error:
> > 0xe0000102
> > 30.924:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> > trusts inf c:\windows\inf\oem0.inf of device
> > PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_83\3&61A AA01&0&F0
> > 31.525:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> > trusts inf c:\windows\inf\oem0.inf of device
> > PCI\VEN_8086&DEV_24C3&SUBSYS_8188104D&REV_03\3&61A AA01&0&FB
> > 36.512:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT
> > trusts inf c:\windows\inf\oem2.inf of device
> > PCI\VEN_8086&DEV_24CA&SUBSYS_8188104D&REV_03\3&61A AA01&0&F9
> > 37.033:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
> > trusts inf c:\windows\inf\oem0.inf of device
> > PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_03\3&61A AA01&0&F8
> > 37.594:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
> > trusts inf c:\windows\inf\oem1.inf of device
> > PCI\VEN_8086&DEV_3340&SUBSYS_00000000&REV_03\3&61A AA01&0&00
> > 38.195:
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
> > trusts inf c:\windows\inf\oem1.inf of device
> > PCI\VEN_8086&DEV_3341&SUBSYS_00000000&REV_03\3&61A AA01&0&08
> > 48.219: OEM file scan used 40899 ticks
> > 49.231: AnalyzePhaseOne: used 41911 ticks
> > 49.231: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 49.231: AnalyzeComponents: Hotpatching is disabled.
> > 49.241: AnalyzePhaseTwo used 10 ticks
> > 49.241: AnalyzePhaseThree used 0 ticks
> > 49.241: AnalyzePhaseFive used 0 ticks
> > 49.241: AnalyzePhaseSix used 0 ticks
> > 49.241: AnalyzeComponents used 41921 ticks
> > 49.241: Downloading 0 files
> > 49.241: bPatchMode = FALSE
> > 49.241: Inventory complete: ReturnStatus=0, 41931 ticks
> > 49.271: Num Ticks for invent : 41961
> > 49.291: Conditional load of section MSI.Reg.Install.Condition
> > succeeded
> > 49.291: Allocation size of drive C: is 4096 bytes, free space =
> > 53895012352 bytes
> > 49.301: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> > 49.301: Drive C: free 51398MB req: 5MB w/uninstall: NOT CALCULATED.
> > 49.301: CabinetBuild complete
> > 49.301: Num Ticks for Cabinet build : 30
> > 49.301: DynamicStrings section not defined or empty.
> > 49.331: FileInUse:: need to restart already, turn off
> > 49.331: FileInUse:: Add to list - Service Name: msiserver
> > 50.332: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
> > failed: 0xe0000102
> > 50.743: Num Ticks for Backup : 1442
> > 59.505: Num Ticks for creating uninst inf : 8762
> > 59.515: Registering Uninstall Program for -> KB893803v2, KB893803v2 ,
> > 0x0
> > 59.515: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
> > failed: 0xe0000102
> > 59.525: System Restore Point set.
> > 59.605: PFE2: Not avoiding Per File Exceptions.
> > 59.656: GetCatVersion: Failed to retrieve version information from
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat
> > with error 0x57
> > 61.678: Copied file: C:\WINDOWS\system32\msi.dll
> > 62.039: Copied file: C:\WINDOWS\system32\msiexec.exe
> > 62.149: Copied file: C:\WINDOWS\system32\msihnd.dll
> > 62.369: Copied file: C:\WINDOWS\system32\msimsg.dll
> > 62.540: Copied file: C:\WINDOWS\system32\msisip.dll
> > 62.700: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> > 62.930: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> > 62.990: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> > 63.070: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> > 63.121: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> > 63.121: DoInstallation: Installing assemblies with source root path:
> > c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\
> > 63.121: Num Ticks for Copying files : 3616
> > 63.972: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
> > MSI.Reg.Install: 0x5
> > 63.972: DoInstallationoRegistryUpdates failed
> > 64.673: Access is denied.
> > 64.703: KB893803v2 installation did not complete.
> >
> > Select 'OK' to undo the changes that have been made.
> > 64.703: Starting process:
> > C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\sp uninst.exe /~ -q -z
> > 70.421: Software Update Rollback has completed with return code 0xbc2.
> > This rollback requires a reboot.
> > 70.421: KB893803v2 installation did not complete.
> >
> > Windows Installer has been partially updated and may not work
> > properly.
> > 70.421: Update.exe extended error code = 0x5
> >
> >

>

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  #2 (permalink)  
Old 01-01-2009
Shenan Stanley
 

Posts: n/a
Re: Can't install Windows Installer 3.1
lll wrote:
> "MowGreen [MVP]" wrote:
>
>> There is an access control list (ACL) permissions issue on some
>> registry hives. Please see this to reset file and registry ACLs :
>>
>> Solving setup errors by using the SubInACL tool to repair file and
>> registry permissions
>> http://blogs.msdn.com/astebner/archi...04/739820.aspx
>>
>> MowGreen [MVP 2003-2007]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Gary Y wrote:
>>
>>> Hello,
>>>
>>> I encountered the similar problem with windows installer 3.1. The
>>> following is my KB893803v2.log file. Do I have msi.dll problem?
>>> Since my computer came with Recovery Discs pre-installed in my
>>> computer (does not have a separate Windows XP disk), I am
>>> wondering how to find a good msi.dll file in my computer to solve
>>> the problem. Thank you for your kind assistance in advance!
>>>
>>> Gary
>>>
>>>
>>> 1:
>>> C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update.exe
>>> (version 6.1.22.4)
>>> 1.171: Failed To Enable SE_SHUTDOWN_PRIVILEGE
>>> 1.171: Hotfix started with following command line: /norestart
>>> /quiet -er /ParentInfo:b3ebbee4d56b3c4a80235a50c9fba3cc
>>> 7.130: In Function TestVolatileFlag, line 11660, RegOpenKeyEx
>>> failed with error 0x2
>>> 7.130: In Function TestVolatileFlag, line 11692, RegOpenKeyEx
>>> failed with error 0x2
>>> 7.130: DoInstallation: CleanPFR failed: 0x2
>>> 7.220: SetProductTypes: InfProductBuildType=BuildType.IP
>>> 7.220: SetAltOsLoaderPath: No section uses DirId 65701; done.
>>> 7.310: DoInstallation: FetchSourceURL for
>>> c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update_wxp.inf
>>> failed
>>> 7.310: CreateUninstall = 1,Directory =
>>> C:\WINDOWS\$MSI31Uninstall_KB893803v2$
>>> 7.310: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
>>> failed: 0xe0000102
>>> 7.320: BuildCabinetManifest: update.url absent
>>> 7.320: Starting AnalyzeComponents
>>> 7.320: AnalyzePhaseZero used 0 ticks
>>> 7.320: No c:\windows\INF\updtblk.inf file.
>>> 7.340: SetupFindFirstLine in LoadExclusionList Failed with error:
>>> 0xe0000102
>>> 7.340: SetupFindFirstLine in LoadExclusionList Failed with error:
>>> 0xe0000102
>>> 30.924:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
>>> trusts inf c:\windows\inf\oem0.inf of device
>>> PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_83\3&61A AA01&0&F0
>>> 31.525:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
>>> trusts inf c:\windows\inf\oem0.inf of device
>>> PCI\VEN_8086&DEV_24C3&SUBSYS_8188104D&REV_03\3&61A AA01&0&FB
>>> 36.512:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT
>>> trusts inf c:\windows\inf\oem2.inf of device
>>> PCI\VEN_8086&DEV_24CA&SUBSYS_8188104D&REV_03\3&61A AA01&0&F9
>>> 37.033:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
>>> trusts inf c:\windows\inf\oem0.inf of device
>>> PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_03\3&61A AA01&0&F8
>>> 37.594:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
>>> trusts inf c:\windows\inf\oem1.inf of device
>>> PCI\VEN_8086&DEV_3340&SUBSYS_00000000&REV_03\3&61A AA01&0&00
>>> 38.195:
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
>>> trusts inf c:\windows\inf\oem1.inf of device
>>> PCI\VEN_8086&DEV_3341&SUBSYS_00000000&REV_03\3&61A AA01&0&08
>>> 48.219: OEM file scan used 40899 ticks
>>> 49.231: AnalyzePhaseOne: used 41911 ticks
>>> 49.231: AnalyzeComponents: Hotpatch analysis disabled; skipping.
>>> 49.231: AnalyzeComponents: Hotpatching is disabled.
>>> 49.241: AnalyzePhaseTwo used 10 ticks
>>> 49.241: AnalyzePhaseThree used 0 ticks
>>> 49.241: AnalyzePhaseFive used 0 ticks
>>> 49.241: AnalyzePhaseSix used 0 ticks
>>> 49.241: AnalyzeComponents used 41921 ticks
>>> 49.241: Downloading 0 files
>>> 49.241: bPatchMode = FALSE
>>> 49.241: Inventory complete: ReturnStatus=0, 41931 ticks
>>> 49.271: Num Ticks for invent : 41961
>>> 49.291: Conditional load of section MSI.Reg.Install.Condition
>>> succeeded
>>> 49.291: Allocation size of drive C: is 4096 bytes, free space =
>>> 53895012352 bytes
>>> 49.301: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
>>> 49.301: Drive C: free 51398MB req: 5MB w/uninstall: NOT
>>> CALCULATED.
>>> 49.301: CabinetBuild complete
>>> 49.301: Num Ticks for Cabinet build : 30
>>> 49.301: DynamicStrings section not defined or empty.
>>> 49.331: FileInUse:: need to restart already, turn off
>>> 49.331: FileInUse:: Add to list - Service Name: msiserver
>>> 50.332: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
>>> failed: 0xe0000102
>>> 50.743: Num Ticks for Backup : 1442
>>> 59.505: Num Ticks for creating uninst inf : 8762
>>> 59.515: Registering Uninstall Program for -> KB893803v2,
>>> KB893803v2 , 0x0
>>> 59.515: LoadFileQueues: UpdSpGetSourceFileLocation for halacpi.dll
>>> failed: 0xe0000102
>>> 59.525: System Restore Point set.
>>> 59.605: PFE2: Not avoiding Per File Exceptions.
>>> 59.656: GetCatVersion: Failed to retrieve version information
>>> from
>>> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat
>>> with error 0x57
>>> 61.678: Copied file: C:\WINDOWS\system32\msi.dll
>>> 62.039: Copied file: C:\WINDOWS\system32\msiexec.exe
>>> 62.149: Copied file: C:\WINDOWS\system32\msihnd.dll
>>> 62.369: Copied file: C:\WINDOWS\system32\msimsg.dll
>>> 62.540: Copied file: C:\WINDOWS\system32\msisip.dll
>>> 62.700: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
>>> 62.930: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
>>> 62.990: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
>>> 63.070: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
>>> 63.121: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
>>> 63.121: DoInstallation: Installing assemblies with source root
>>> path:
>>> c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\
>>> 63.121: Num Ticks for Copying files : 3616
>>> 63.972: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
>>> MSI.Reg.Install: 0x5
>>> 63.972: DoInstallationoRegistryUpdates failed
>>> 64.673: Access is denied.
>>> 64.703: KB893803v2 installation did not complete.
>>>
>>> Select 'OK' to undo the changes that have been made.
>>> 64.703: Starting process:
>>> C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\sp uninst.exe /~
>>> -q -z
>>> 70.421: Software Update Rollback has completed with return code
>>> 0xbc2. This rollback requires a reboot.
>>> 70.421: KB893803v2 installation did not complete.
>>>
>>> Windows Installer has been partially updated and may not work
>>> properly.
>>> 70.421: Update.exe extended error code = 0x5



lll,

I looked... I don't see anything *from you*...
Did you reply for a reason?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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