geethus26 wrote:
> I install the MS OS patches monthly based on the releases from MS on
> Windows 2003 SP2 & Windows 2000 SP4 server.
>
> Whenever I install , it causes MS Office 2000 Professional to break
> and I end up in installing MS Office 2000 in all the servers. This
> behavious has been encountered for the past 3 months.
>
> Can anyone please suggest how to resolve it like I dont end up in
> re-installing MS office again.
Shenan Stanley wrote:
> Could you elaborate on 'breaks MS Office Professional 2000'?
>
> - All the patches break every application included in Office 2000
> Professional?
> - Have you tried installing one patch at a time, verifying Office
> 2000 still works, rebooting and verifying Office 2000 still works
> and then repeating for each patch until you find out which specific
> patch supposedly breaks Office 2000?
> - You say 'all the servers' - does that mean this is a bunch of
> Windows 2003 and Windows 2000 Servers? Or is it just the two and
> they are your personal machines (and if so - Is there a reason you
> are utilizing server OSes that you have not mentioned?)
>
> Why Office 2000? ;-) (Just a few versions behind.)
<answered inline>
geethus26 wrote:
> Hi Shenon,
Shenan ;-)
> Thanks for the reply..
No problem
> Please see my response below in blue
Doubt they will stay in blue unless you posted in HTML - which may/may not
come through on a newsreader such as Outlook Express (These are newsgroups -
not web forums, in case you did not know that. ;-) They may be available
web interfaces out there - synched up with various news servers - but in the
end - this is a newsgroup.)
>> Have you tried installing one patch at a time, verifying Office 2000
>> still works, rebooting and verifying Office 2000 still works and then
>> repeating for each patch until you find out which specific patch
>> supposedly breaks Office 2000?
>
> Our company has a batch file which installs all the patches at once
> for particular month like the batch file will have the OS patch
> related to November
Sounds like they need to setup WSUS then - a batch script seems like a very
inefficient method - albeit controlled. I can see why someone would do that
with servers - although a WSUS environment could be just as controlled.
>> You say 'all the servers' - does that mean this is a bunch of
>> Windows 2003 and Windows 2000 Servers? Or is it just the
>> two and they are your personal machines (and if so - Is there
>> a reason you are utilizing server OSes that you have not
>> mentioned?)
>
> I work in a company where we have more than 100 servers which
> includes both win 2000 & win 2003
So are you utilizing some form of terminal services? Is that why Office
2000 is installed on the servers themselves instead of workstations?
>> Why Office 2000? ;-) (Just a few versions behind.)
> Company decided it 
so cant help it
>
> Please let me know is there a way to resolve reinstalling ms office
> after OS patch update?
The problem here is the number of variables. The only way to figure out
what is going on is to narrow things down.
- If you control even one server - patch it with whatever
is in the batch file manually - one patch at a time.
Testing between each patch/reboot as I suggested
earlier. Without knowing which specific patch is doing
the 'breaking' - it's shooting in the dark. ;-)`
- Is Office 2000 fully patched on the servers?
- Are you using some form of terminal services? Please
specify how your users are utilizing the Office 2000
installation on the servers.
- What about the other questions asked previously?
- Could you elaborate on 'breaks MS Office Professional
2000'?
(Looking for what errors you get, etc.)
- All the patches break every application included in
Office 2000 Professional?
(So Word, Excel, Powerpoint, Outlook, Picture Viewer,
etc?)
I'm surprised with that many servers (which must mean 1000's of clients) you
are still using Office 2000 - these documents must not leave the confines of
internal usage (or you must not get a lot of documents from external
sources) considering the compatibility issues alone. ;-)
--
Shenan Stanley
MS-MVP
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