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RE: Microsoft Update doesn't start (errorcode 0x800703E6)

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-29-2008
Sister Scribe
 

Posts: n/a
RE: Microsoft Update doesn't start (errorcode 0x800703E6)
Hi,

How do I do this in Vista? I have not been able to activate an update since
late 2007.

Benita

"MCPCharlieG" wrote:

> This error describes an invalid access to memory location, and may be a
> microsoft update engine problem. Try this first, go to windows update by
> clicking here:
> http://update.microsoft.com/windowsu....aspx?ln=en-us
> If you see the offer to "get microsoft update today" follow the prompts to
> reinstall the microsoft update engine, if you receive the same error code
> continue by reregistering dll's, we'll start with one: go to start/run, type
> in:
> regsvr32 MSXML3.dll and click okay. then reattempt update. If this is
> unsucessful then we can reregister the whole batch for the windows update
> engine by entering each into the run window as above in the the order listed
> below, note but ignore any error notices like entry point not found.
>
> net stop wuauserv
> regsvr32 wintrust.dll
> regsvr32 atl.dll
> regsvr32 wuapi.dll
> regsvr32 inetcomm.dll
> regsvr32 wups.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wucltui.dll
> regsvr32 wuweb.dll
> regsvr32 MSXML3.dll
> regsvr32 cryptsvc.dll
> regsvr32 dssenh.dll
> regsvr32 qmgr.dll
> regsvr32 wuapi.dll
> regsvr32 qmgrprxy.dll
> regsvr32 wups2.dll
> regsvr32 jscript.dll
> net start wuauserv
> net start cryptsvc
>
> Post back and let us know - Charlie
>
> "Jassy" wrote:
>
> > Hi all,
> >
> > I've since a couple of weeks a problem with Microsoft Update. It won't
> > start. Constantly, I get the errorcode 0x800703E6. I've proofed that
> > the required services are started, and i'm out of ideas.
> >
> > I run windows XP SP2 Dutch.
> >
> > Do one of you have a solution for this problem? Thanks in advance!
> >
> > Here is my WindowsUpdate.log:
> >
> > 2007-02-26 11:06:50 932 760 Misc =========== Logging initialized
> > (build: 5.8.0.2694, tz: +0100) ===========
> > 2007-02-26 11:06:50 932 760 Misc = Process: C:\Program
> > Files\Internet Explorer\IEXPLORE.EXE
> > 2007-02-26 11:06:50 932 760 Misc = Module:
> > C:\WINDOWS\system32\wuapi.dll
> > 2007-02-26 11:06:50 932 760 COMAPI ----------- COMAPI:
> > IUpdateServiceManager::AddService -----------
> > 2007-02-26 11:06:50 932 760 COMAPI - ServiceId =
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2007-02-26 11:06:50 932 760 COMAPI - AuthorizationCabPath =
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
> > 2007-02-26 11:06:51 2468 9a8 Misc =========== Logging initialized
> > (build: 5.8.0.2694, tz: +0100) ===========
> > 2007-02-26 11:06:51 2468 9a8 Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > 2007-02-26 11:06:51 2468 9a8 Misc = Module:
> > C:\WINDOWS\system32\wuaueng.dll
> > 2007-02-26 11:06:51 2468 9a8 DtaStor Update service properties: service
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2007-02-26 11:06:51 932 760 COMAPI - Added service, URL =
> > http://update.microsoft.com/microsoftupdate/
> > 2007-02-26 11:06:51 932 760 COMAPI ----------- COMAPI:
> > IUpdateServiceManager::RegisterServiceWithAU -----------
> > 2007-02-26 11:06:51 932 760 COMAPI - ServiceId =
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2007-02-26 11:06:51 932 760 Misc =========== Logging initialized
> > (build: 5.8.0.2469, tz: +0100) ===========
> > 2007-02-26 11:06:51 932 760 Misc = Process: C:\Program
> > Files\Internet Explorer\IEXPLORE.EXE
> > 2007-02-26 11:06:51 932 760 Misc = Module:
> > C:\WINDOWS\system32\muweb.dll
> > 2007-02-26 11:06:51 932 760 Setup *********** Setup: Checking whether
> > self-update is required ***********
> > 2007-02-26 11:06:51 932 760 Setup * Inf file:
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
> > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:51 932 760 Setup * IsUpdateRequired = No
> > 2007-02-26 11:06:51 932 760 Misc =========== Logging initialized
> > (build: 5.8.0.2469, tz: +0100) ===========
> > 2007-02-26 11:06:51 932 760 Misc = Process: C:\Program
> > Files\Internet Explorer\IEXPLORE.EXE
> > 2007-02-26 11:06:51 932 760 Misc = Module:
> > C:\WINDOWS\system32\wuweb.dll
> > 2007-02-26 11:06:51 932 760 Setup *********** Setup: Checking whether
> > self-update is required ***********
> > 2007-02-26 11:06:51 932 760 Setup * Inf file:
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
> > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2694, required
> > version = 5.8.0.2469
> > 2007-02-26 11:06:52 932 760 Setup * IsUpdateRequired = No
> > 2007-02-26 11:06:54 932 760 COMAPI -------------
> > 2007-02-26 11:06:54 932 760 COMAPI -- START -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-02-26 11:06:54 932 760 COMAPI ---------
> > 2007-02-26 11:06:54 932 760 COMAPI - Online = Yes; Ignore download
> > priority = No
> > 2007-02-26 11:06:54 932 760 COMAPI - Criteria = "IsInstalled=0 and
> > IsHidden=1"
> > 2007-02-26 11:06:54 932 760 COMAPI - ServiceID =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2007-02-26 11:06:54 932 760 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-02-26 11:06:54 792 370 Agent *************
> > 2007-02-26 11:06:54 792 370 Agent ** START ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2007-02-26 11:06:54 792 370 Agent *********
> > 2007-02-26 11:06:54 792 370 PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2007-02-26 11:06:54 792 370 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2007-02-26 11:06:55 792 370 PT WARNING: Sync of Updates: 0x800703e6
> > 2007-02-26 11:06:55 792 370 Agent * WARNING: Failed to synchronize,
> > error = 0x800703E6
> > 2007-02-26 11:06:55 792 370 Report *********** Report: Initializing
> > static reporting data ***********
> > 2007-02-26 11:06:55 792 370 Report * OS Version = 5.1.2600.2.0.65792
> > 2007-02-26 11:06:56 792 370 Report * Computer Brand = ASUSTek
> > Computer Inc.
> > 2007-02-26 11:06:56 792 370 Report * Computer Model = K8N-E-Deluxe
> > 2007-02-26 11:06:56 792 370 Report * Bios Revision = 1011.004
> > 2007-02-26 11:06:56 792 370 Report * Bios Name = BIOS Date: 09/07/05
> > 18:51:34 Ver: 08.00.09
> > 2007-02-26 11:06:56 792 370 Report * Bios Release Date =
> > 2005-09-07T00:00:00
> > 2007-02-26 11:06:56 792 370 Report * Locale ID = 1043
> > 2007-02-26 11:06:56 792 370 Agent * WARNING: Exit code = 0x800703E6
> > 2007-02-26 11:06:56 792 370 Agent *********
> > 2007-02-26 11:06:56 792 370 Agent ** END ** Agent: Finding updates
> > [CallerId = MicrosoftUpdate]
> > 2007-02-26 11:06:56 792 370 Agent *************
> > 2007-02-26 11:06:56 792 370 Agent WARNING: WU client failed Searching
> > for update with error 0x800703e6
> > 2007-02-26 11:06:56 932 4b8 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-02-26 11:06:56 932 4b8 COMAPI - Updates found = 0
> > 2007-02-26 11:06:56 932 4b8 COMAPI - WARNING: Exit code =
> > 0x00000000, Result code = 0x800703E6
> > 2007-02-26 11:06:56 932 4b8 COMAPI ---------
> > 2007-02-26 11:06:56 932 4b8 COMAPI -- END -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-02-26 11:06:56 932 4b8 COMAPI -------------
> > 2007-02-26 11:06:56 932 760 COMAPI WARNING: Operation failed due to
> > earlier error, hr=800703E6
> > 2007-02-26 11:06:56 932 760 COMAPI FATAL: Unable to complete
> > asynchronous search. (hr=800703E6)
> > 2007-02-26 11:07:01 792 370 Report REPORT EVENT:
> > {4E066446-9F8D-40DB-A45F-73F4D2D7C4D6} 2007-02-26
> > 11:06:55+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 800703e6 MicrosoftUpdate Failure Software
> > Synchronization Error: Agent failed detecting with reason: 0x800703e6
> >
> > --
> > mvg Jassy
> >
> >
> >

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  #2 (permalink)  
Old 12-25-2009
Sister Scribe
 

Posts: n/a
RE: Microsoft Update doesn't start (errorcode 0x800703E6)
Update still not working.

"Sister Scribe" wrote:

> Hi,
>
> How do I do this in Vista? I have not been able to activate an update since
> late 2007.
>
> Benita
>
> "MCPCharlieG" wrote:
>
> > This error describes an invalid access to memory location, and may be a
> > microsoft update engine problem. Try this first, go to windows update by
> > clicking here:
> > http://update.microsoft.com/windowsu....aspx?ln=en-us
> > If you see the offer to "get microsoft update today" follow the prompts to
> > reinstall the microsoft update engine, if you receive the same error code
> > continue by reregistering dll's, we'll start with one: go to start/run, type
> > in:
> > regsvr32 MSXML3.dll and click okay. then reattempt update. If this is
> > unsucessful then we can reregister the whole batch for the windows update
> > engine by entering each into the run window as above in the the order listed
> > below, note but ignore any error notices like entry point not found.
> >
> > net stop wuauserv
> > regsvr32 wintrust.dll
> > regsvr32 atl.dll
> > regsvr32 wuapi.dll
> > regsvr32 inetcomm.dll
> > regsvr32 wups.dll
> > regsvr32 wuaueng.dll
> > regsvr32 wuaueng1.dll
> > regsvr32 wucltui.dll
> > regsvr32 wuweb.dll
> > regsvr32 MSXML3.dll
> > regsvr32 cryptsvc.dll
> > regsvr32 dssenh.dll
> > regsvr32 qmgr.dll
> > regsvr32 wuapi.dll
> > regsvr32 qmgrprxy.dll
> > regsvr32 wups2.dll
> > regsvr32 jscript.dll
> > net start wuauserv
> > net start cryptsvc
> >
> > Post back and let us know - Charlie
> >
> > "Jassy" wrote:
> >
> > > Hi all,
> > >
> > > I've since a couple of weeks a problem with Microsoft Update. It won't
> > > start. Constantly, I get the errorcode 0x800703E6. I've proofed that
> > > the required services are started, and i'm out of ideas.
> > >
> > > I run windows XP SP2 Dutch.
> > >
> > > Do one of you have a solution for this problem? Thanks in advance!
> > >
> > > Here is my WindowsUpdate.log:
> > >
> > > 2007-02-26 11:06:50 932 760 Misc =========== Logging initialized
> > > (build: 5.8.0.2694, tz: +0100) ===========
> > > 2007-02-26 11:06:50 932 760 Misc = Process: C:\Program
> > > Files\Internet Explorer\IEXPLORE.EXE
> > > 2007-02-26 11:06:50 932 760 Misc = Module:
> > > C:\WINDOWS\system32\wuapi.dll
> > > 2007-02-26 11:06:50 932 760 COMAPI ----------- COMAPI:
> > > IUpdateServiceManager::AddService -----------
> > > 2007-02-26 11:06:50 932 760 COMAPI - ServiceId =
> > > {7971f918-a847-4430-9279-4a52d1efe18d}
> > > 2007-02-26 11:06:50 932 760 COMAPI - AuthorizationCabPath =
> > > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.ca b
> > > 2007-02-26 11:06:51 2468 9a8 Misc =========== Logging initialized
> > > (build: 5.8.0.2694, tz: +0100) ===========
> > > 2007-02-26 11:06:51 2468 9a8 Misc = Process:
> > > C:\WINDOWS\system32\wuauclt.exe
> > > 2007-02-26 11:06:51 2468 9a8 Misc = Module:
> > > C:\WINDOWS\system32\wuaueng.dll
> > > 2007-02-26 11:06:51 2468 9a8 DtaStor Update service properties: service
> > > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > > 2007-02-26 11:06:51 932 760 COMAPI - Added service, URL =
> > > http://update.microsoft.com/microsoftupdate/
> > > 2007-02-26 11:06:51 932 760 COMAPI ----------- COMAPI:
> > > IUpdateServiceManager::RegisterServiceWithAU -----------
> > > 2007-02-26 11:06:51 932 760 COMAPI - ServiceId =
> > > {7971f918-a847-4430-9279-4a52d1efe18d}
> > > 2007-02-26 11:06:51 932 760 Misc =========== Logging initialized
> > > (build: 5.8.0.2469, tz: +0100) ===========
> > > 2007-02-26 11:06:51 932 760 Misc = Process: C:\Program
> > > Files\Internet Explorer\IEXPLORE.EXE
> > > 2007-02-26 11:06:51 932 760 Misc = Module:
> > > C:\WINDOWS\system32\muweb.dll
> > > 2007-02-26 11:06:51 932 760 Setup *********** Setup: Checking whether
> > > self-update is required ***********
> > > 2007-02-26 11:06:51 932 760 Setup * Inf file:
> > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
> > > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:51 932 760 Setup * IsUpdateRequired = No
> > > 2007-02-26 11:06:51 932 760 Misc =========== Logging initialized
> > > (build: 5.8.0.2469, tz: +0100) ===========
> > > 2007-02-26 11:06:51 932 760 Misc = Process: C:\Program
> > > Files\Internet Explorer\IEXPLORE.EXE
> > > 2007-02-26 11:06:51 932 760 Misc = Module:
> > > C:\WINDOWS\system32\wuweb.dll
> > > 2007-02-26 11:06:51 932 760 Setup *********** Setup: Checking whether
> > > self-update is required ***********
> > > 2007-02-26 11:06:51 932 760 Setup * Inf file:
> > > C:\WINDOWS\SoftwareDistribution\WebSetup\wusetup.i nf
> > > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:51 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup Update NOT required for
> > > C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2694, required
> > > version = 5.8.0.2469
> > > 2007-02-26 11:06:52 932 760 Setup * IsUpdateRequired = No
> > > 2007-02-26 11:06:54 932 760 COMAPI -------------
> > > 2007-02-26 11:06:54 932 760 COMAPI -- START -- COMAPI: Search
> > > [ClientId = MicrosoftUpdate]
> > > 2007-02-26 11:06:54 932 760 COMAPI ---------
> > > 2007-02-26 11:06:54 932 760 COMAPI - Online = Yes; Ignore download
> > > priority = No
> > > 2007-02-26 11:06:54 932 760 COMAPI - Criteria = "IsInstalled=0 and
> > > IsHidden=1"
> > > 2007-02-26 11:06:54 932 760 COMAPI - ServiceID =
> > > {7971F918-A847-4430-9279-4A52D1EFE18D}
> > > 2007-02-26 11:06:54 932 760 COMAPI <<-- SUBMITTED -- COMAPI: Search
> > > [ClientId = MicrosoftUpdate]
> > > 2007-02-26 11:06:54 792 370 Agent *************
> > > 2007-02-26 11:06:54 792 370 Agent ** START ** Agent: Finding updates
> > > [CallerId = MicrosoftUpdate]
> > > 2007-02-26 11:06:54 792 370 Agent *********
> > > 2007-02-26 11:06:54 792 370 PT +++++++++++ PT: Synchronizing server
> > > updates +++++++++++
> > > 2007-02-26 11:06:54 792 370 PT + ServiceId =
> > > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > > 2007-02-26 11:06:55 792 370 PT WARNING: Sync of Updates: 0x800703e6
> > > 2007-02-26 11:06:55 792 370 Agent * WARNING: Failed to synchronize,
> > > error = 0x800703E6
> > > 2007-02-26 11:06:55 792 370 Report *********** Report: Initializing
> > > static reporting data ***********
> > > 2007-02-26 11:06:55 792 370 Report * OS Version = 5.1.2600.2.0.65792
> > > 2007-02-26 11:06:56 792 370 Report * Computer Brand = ASUSTek
> > > Computer Inc.
> > > 2007-02-26 11:06:56 792 370 Report * Computer Model = K8N-E-Deluxe
> > > 2007-02-26 11:06:56 792 370 Report * Bios Revision = 1011.004
> > > 2007-02-26 11:06:56 792 370 Report * Bios Name = BIOS Date: 09/07/05
> > > 18:51:34 Ver: 08.00.09
> > > 2007-02-26 11:06:56 792 370 Report * Bios Release Date =
> > > 2005-09-07T00:00:00
> > > 2007-02-26 11:06:56 792 370 Report * Locale ID = 1043
> > > 2007-02-26 11:06:56 792 370 Agent * WARNING: Exit code = 0x800703E6
> > > 2007-02-26 11:06:56 792 370 Agent *********
> > > 2007-02-26 11:06:56 792 370 Agent ** END ** Agent: Finding updates
> > > [CallerId = MicrosoftUpdate]
> > > 2007-02-26 11:06:56 792 370 Agent *************
> > > 2007-02-26 11:06:56 792 370 Agent WARNING: WU client failed Searching
> > > for update with error 0x800703e6
> > > 2007-02-26 11:06:56 932 4b8 COMAPI >>-- RESUMED -- COMAPI: Search
> > > [ClientId = MicrosoftUpdate]
> > > 2007-02-26 11:06:56 932 4b8 COMAPI - Updates found = 0
> > > 2007-02-26 11:06:56 932 4b8 COMAPI - WARNING: Exit code =
> > > 0x00000000, Result code = 0x800703E6
> > > 2007-02-26 11:06:56 932 4b8 COMAPI ---------
> > > 2007-02-26 11:06:56 932 4b8 COMAPI -- END -- COMAPI: Search
> > > [ClientId = MicrosoftUpdate]
> > > 2007-02-26 11:06:56 932 4b8 COMAPI -------------
> > > 2007-02-26 11:06:56 932 760 COMAPI WARNING: Operation failed due to
> > > earlier error, hr=800703E6
> > > 2007-02-26 11:06:56 932 760 COMAPI FATAL: Unable to complete
> > > asynchronous search. (hr=800703E6)
> > > 2007-02-26 11:07:01 792 370 Report REPORT EVENT:
> > > {4E066446-9F8D-40DB-A45F-73F4D2D7C4D6} 2007-02-26
> > > 11:06:55+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 800703e6 MicrosoftUpdate Failure Software
> > > Synchronization Error: Agent failed detecting with reason: 0x800703e6
> > >
> > > --
> > > mvg Jassy
> > >
> > >
> > >

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  #3 (permalink)  
Old 12-25-2009
Shenan Stanley
 

Posts: n/a
Re: Microsoft Update doesn't start (errorcode 0x800703E6)
<snipped>
The conversation was started over two years ago... Actually *closer* to
three years than two years at this particular time. However you can review
it in its entirety here:
http://groups.google.com/group/micro...6726450df4c59/

It looks like "Sister Scribe" ("Benita") responded to it first 22 months
after it originally ended adding only that they had Vista... Well - sort of
adding that. Then again - 12 months later (short by only a few days)
below...


Sister Scribe wrote:
> Update still not working.


....

and *your* problem still not described - so I guess that evens things out?
*grin*

Seriously - you responded to a 2+ year old posting, adding no real details
of your own and I'm not going to search to look and see if you decided to
post your own problem with a description anywhere.

So - let's *attempt* to help you help yourself here. If you actually want
to fix yout 2 year old issue - I suggest you follow the attached directions
and reply back appropriately with any/all requested information. It should
get you fixed up and/or at least on the right path.

Right-click on the "Computer" icon and chosen "Properties" from the
menu that appears. When the new window appears - ensure you are
under the "General" tab. Is there *anything* in there to indicate you
have a 64-bit version of Windows Vista?

Next we will get the edition and version information...

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

What antivirus solution do you have installed? Exact version, please.

Now that we actually have some information about your computer -
some preliminary cleanup should happen...

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.

Reboot and logon as administrative user.

If you have 32-bit Windows Vista - visit this web page:
(If you did not have 64-bit above, you have 32-bit.)

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in Windows Firewall only.

Reboot!

Try getting updates again.

Come back and report any error you see in the UPDATES area when
you try to update - if any now. May be a 'number' of sorts - but it is a
vital component in order to continue helping you.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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