I had problems with Microsoft Windows Automatic Update as well as lots of
others involving pop-ups. I found that I had several viruses on my machine.
Searching for information on how to remove the series of "Vundo",
"Virtumonde" and "Smithfraud-c" trojan viruses from my computer. I tried
Microsoft Onecare.live site and downloaded the software. It located some of
the viruses but did NOT remove them... much to my disappointment! One of the
viruses prevented Automatic Windows Update from operating and it would not
allow the Automatic Updates to be set from the Microsoft Windows XP Security
Center. I searched the Microsoft.com Communities Newsgroups and found that
there have been several hundred people who experienced the same problems
cause by this "Vundo" virus family. I tried many of the solutions proposed by
various contributors... some by Microsoft employees, but none of them worked.
I tried Spybot, Norton 360 and AdWare SE... they did not work either. The
saving grace was that I found buried a post provided by a person named
"ronrieger" on 12/30/2008. He described how he downloaded free software from
www.SUPERAntispye.com, ran it and found the trojans that other programs
failed to find AND better yet, it removed them! Then he went back to WUAUSERV
and was able to set the Automatic Updates entry to "Start" and the problem
was resolved! I give all the credit to "ronrieger". I repeated his suggestion
and it worked! I would suggest that Microsoft inform ALL it's Windows users
that this is a quick and easy solution to the Automatic Windows Update
problem and that it is an excellent software which Microsoft should recommend
to the hundreds or thousands of users experiencing the same problem. It would
save thousands of manhours of work and frustration to your users. Thanks
again to ronrieger and the creators of SuperAntispyware.com. I will indeed
make a voluntary donation to these people. Obviously they have a superior
product!
--
DrJoeJr
"Samael" wrote:
> OS: Microsoft Windows XP / Home Edition / Version 2002 / Service Pack 3
> PC: Dell brand XPS 410
>
>
> VirusRemover2008 (or something which came packaged with or containing) has
> disabled Automatic Updates and all attempts to reenable it from Windows
> Security Center, System Properties (which displays Automatic Updates as
> enabled), and Services (services.msc) fail due to the virus automatically
> switching Automatic Updates off again (in the case of Services, even before
> the configuration tab is closed). The virus also changes Internet Explorer's
> security settings to accept all cookies and prevents security from being
> enabled again in the same manner.
>
> My question is whether there is a way to manually access updates for
> Windows. My hope is that either my virus detection software will advance
> enough to detect this type of virus and fix the damage, or a Windows update
> will help block the exploit the virus is using to forcibly change these
> configurations. While Automatic Updates is disabled, however, the
> conventional update methods don't work, hence my problem.
>
> (If there is a log file or some sort of data archive which would tell me
> where the instructions are coming to change these security settings,
> theoretically I could figure out how to disable them manually as well, but
> I'm pretty inept with computers, so I'm hoping AVG or Windows Update will
> provide an easier answer.)
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