[Crosspost to Windows Update newsgroup]
There's a very strong possibility that a hijackware infection is causing the
problems.
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
petey74 wrote:
> Hi, This may seem silly, but I cannot seem to get any windows updates. Im
> running ie7 on a windows xp sp2 desktop. My pc IS setup/scheduled to
> recieve automatic updates, but this never takes place. Further, when I go
> to microsoft.com, (while connected to the internet through Comcast cable @
> approx 100mbps and viewing several other websites just to make sure I am
> in
> fact online and connected) I attempt to click on any of the numerous
> microsoft update links just to get the infamous "web page cannot be
> diplayed" message. This happens every single time I attempt to download
> any update from microsoft's site. This even happens when I try to connect
> to the update site from the Windows Security Center link (where I have the
> automatic updates scheduled). I have even gone as far as going to the
> windows updates page on another pc (using the same broadband connection!)
> and have it work perfectly on that machine. I even made reference of the
> direct web url for the updates page on the working machine and type it
> into
> my browser on the faulty machine and get the same "cannot display web
> page"
> message. I am probably missing something very simple, but I just want to
> get my updates 
and this is really creeping me out.
> P.S. computer is as far as I know Virus Free (I run Mcafee daily)
Linear Mode
