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Re: Windows updates...

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-24-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows updates...
[Crosspost to Windows Update newsgroup]

There's a very strong possibility that a hijackware infection is causing the
problems.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

petey74 wrote:
> Hi, This may seem silly, but I cannot seem to get any windows updates. Im
> running ie7 on a windows xp sp2 desktop. My pc IS setup/scheduled to
> recieve automatic updates, but this never takes place. Further, when I go
> to microsoft.com, (while connected to the internet through Comcast cable @
> approx 100mbps and viewing several other websites just to make sure I am
> in
> fact online and connected) I attempt to click on any of the numerous
> microsoft update links just to get the infamous "web page cannot be
> diplayed" message. This happens every single time I attempt to download
> any update from microsoft's site. This even happens when I try to connect
> to the update site from the Windows Security Center link (where I have the
> automatic updates scheduled). I have even gone as far as going to the
> windows updates page on another pc (using the same broadband connection!)
> and have it work perfectly on that machine. I even made reference of the
> direct web url for the updates page on the working machine and type it
> into
> my browser on the faulty machine and get the same "cannot display web
> page"
> message. I am probably missing something very simple, but I just want to
> get my updates and this is really creeping me out.
> P.S. computer is as far as I know Virus Free (I run Mcafee daily)


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  #2 (permalink)  
Old 08-30-2009
Don D-Day
 

Posts: n/a
Re: Windows updates...
I was unable to write a questions, so I'm using this route to see how I can
get an answer to my querry and get instructions on how to ask question. I've
clicked on New, but can't write a thing. Below is my problem and hope you
can help me solve.

My e-mail comes in via MSN brouser page (hotmail) and while I can view the
inbox, I'm unable to view the actual post. Get a flag with "javascript
error". I tried installing Java, download microsoft and explorer updates and
still no dice. When download are installed, two important updates will not
install which is required for Explorer 8.

Any suggestions?
--
In CowTown USA,
Don D-Day


"PA Bear [MS MVP]" wrote:

> [Crosspost to Windows Update newsgroup]
>
> There's a very strong possibility that a hijackware infection is causing the
> problems.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> petey74 wrote:
> > Hi, This may seem silly, but I cannot seem to get any windows updates. Im
> > running ie7 on a windows xp sp2 desktop. My pc IS setup/scheduled to
> > recieve automatic updates, but this never takes place. Further, when I go
> > to microsoft.com, (while connected to the internet through Comcast cable @
> > approx 100mbps and viewing several other websites just to make sure I am
> > in
> > fact online and connected) I attempt to click on any of the numerous
> > microsoft update links just to get the infamous "web page cannot be
> > diplayed" message. This happens every single time I attempt to download
> > any update from microsoft's site. This even happens when I try to connect
> > to the update site from the Windows Security Center link (where I have the
> > automatic updates scheduled). I have even gone as far as going to the
> > windows updates page on another pc (using the same broadband connection!)
> > and have it work perfectly on that machine. I even made reference of the
> > direct web url for the updates page on the working machine and type it
> > into
> > my browser on the faulty machine and get the same "cannot display web
> > page"
> > message. I am probably missing something very simple, but I just want to
> > get my updates and this is really creeping me out.
> > P.S. computer is as far as I know Virus Free (I run Mcafee daily)

>
>

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  #3 (permalink)  
Old 08-30-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows updates...
Assuming you'll be able to find your way back to the thread...

Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) and
current IE version.

> ...two important updates will not install which is required for Explorer
> 8.


What's the KB number for each of the updates?

Is Automatic Updates enabled?

Can you reach & use http://windowsupdate.microsoft.com? If you can, select
the CUSTOM option: What, if any, Critical Security Updates are offered?
(IE8 is a High Priority update.)

Tip: Access these and other MS newsgroups via your default newsreader
instead of your browser.

Setting up Outlook Express to access Microsoft newsgroups
http://www.michaelstevenstech.com/ou...snewreader.htm

Setting up Windows Mail (Vista) to access Microsoft newsgroups
http://www.winhelponline.com/blog/mi...-windows-mail/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Don D-Day wrote:
> I was unable to write a questions, so I'm using this route to see how I
> can
> get an answer to my querry and get instructions on how to ask question.
> I've clicked on New, but can't write a thing. Below is my problem and
> hope
> you can help me solve.
>
> My e-mail comes in via MSN brouser page (hotmail) and while I can view the
> inbox, I'm unable to view the actual post. Get a flag with "javascript
> error". I tried installing Java, download microsoft and explorer updates
> and still no dice. When download are installed, two important updates
> will
> not install which is required for Explorer 8.
>
> Any suggestions?

<snip>

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