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can't install updates anymore

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-23-2008
 

Join Date: Dec 2008
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can't install updates anymore
Since some weeks I can't install critical updates anymore. My machine does connect through the Windows Update Service and finds all recommenden and important updates. The installation starts but is never succesful.
The error code that I usually receive is 800736B2.
Finally I tried installing the Beta Version of Vista SP2 - also no success: The error code here is : error_sxs_invalid_actctxdata_format
In another thread I found that this issue can somehow be related to a spybot tea timer installation. I had this software installed on my machine and de-installed it some weeks ago. It is possible that the tea timer option was checked.
I have Vista ultimate installed on my computer.

Any hint to fix this issue is really welcome

ViceT
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  #2 (permalink)  
Old 12-23-2008
Engel
 

Posts: n/a
RE: can't install updates anymore
Hello ViceT,

Name of the installed antivirus|security suite software.

Did you enable the native Vista firewall ?
-=-


"ViceT" wrote:

>
> Since some weeks I can't install critical updates anymore. My machine
> does connect through the Windows Update Service and finds all
> recommenden and important updates. The installation starts but is never
> succesful.
> The error code that I usually receive is 800736B2.
> Finally I tried installing the Beta Version of Vista SP2 - also no
> success: The error code here is : error_sxs_invalid_actctxdata_format
> In another thread I found that this issue can somehow be related to a
> spybot tea timer installation. I had this software installed on my
> machine and de-installed it some weeks ago. It is possible that the tea
> timer option was checked.
> I have Vista ultimate installed on my computer.
>
> Any hint to fix this issue is really welcome
>
> ViceT
>
>
> --
> ViceT
> Posted via http://www.vistaheads.com
>
>

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  #3 (permalink)  
Old 12-23-2008
 

Join Date: Dec 2008
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Re: can't install updates anymore
Quote:
Originally Posted by Engel View Post
Hello ViceT,

Name of the installed antivirus|security suite software.

Did you enable the native Vista firewall ?
-=-


"ViceT" wrote:

>
> Since some weeks I can't install critical updates anymore. My machine
> does connect through the Windows Update Service and finds all
> recommenden and important updates. The installation starts but is never
> succesful.
> The error code that I usually receive is 800736B2.
> Finally I tried installing the Beta Version of Vista SP2 - also no
> success: The error code here is : error_sxs_invalid_actctxdata_format
> In another thread I found that this issue can somehow be related to a
> spybot tea timer installation. I had this software installed on my
> machine and de-installed it some weeks ago. It is possible that the tea
> timer option was checked.
> I have Vista ultimate installed on my computer.
>
> Any hint to fix this issue is really welcome
>
> ViceT
>
>
> --
> ViceT
> Posted via http://www.vistaheads.com
>
>
Hello Engel,

AV Software is: NOD32 Version 2.7
Firewall is: native Vista Firewall

ViceT
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  #4 (permalink)  
Old 12-23-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: can't install updates anymore
ViceT wrote:
>> Name of the installed antivirus|security suite software.
>>
>> Did you enable the native Vista firewall ?
>>
>>> Since some weeks I can't install critical updates anymore. My machine
>>> does connect through the Windows Update Service and finds all
>>> recommenden and important updates. The installation starts but is never
>>> succesful.
>>> The error code that I usually receive is 800736B2.
>>> Finally I tried installing the Beta Version of Vista SP2 - also no
>>> success: The error code here is : error_sxs_invalid_actctxdata_format
>>> In another thread I found that this issue can somehow be related to a
>>> spybot tea timer installation. I had this software installed on my
>>> machine and de-installed it some weeks ago. It is possible that the tea
>>> timer option was checked.
>>> I have Vista ultimate installed on my computer.
>>>

> AV Software is: NOD32 Version 2.7
> Firewall is: native Vista Firewall


800736B2 ERROR_SXS_INVALID_ACTCTXDATA_FORMAT
The application binding data format is invalid.

Having uninstalled Spybot without first fully disabling Spybot Tea Timer
could be the cause of this behavior. I'd recommend (1) reinstalling Spybot;
(2) enabling Tea Timer; (3) fully disable Tea Timer per
http://aumha.net/viewtopic.php?t=32409; and then (4) uninstalling Spybot
again.

When does your NOD32 subscription expire?

Did a Norton or McAfee application come preinstalled on the machine when you
bought it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

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  #5 (permalink)  
Old 12-23-2008
 

Join Date: Dec 2008
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Re: can't install updates anymore
Quote:
Originally Posted by PA Bear [MS MVP] View Post
ViceT wrote:
>> Name of the installed antivirus|security suite software.
>>
>> Did you enable the native Vista firewall ?
>>
>>> Since some weeks I can't install critical updates anymore. My machine
>>> does connect through the Windows Update Service and finds all
>>> recommenden and important updates. The installation starts but is never
>>> succesful.
>>> The error code that I usually receive is 800736B2.
>>> Finally I tried installing the Beta Version of Vista SP2 - also no
>>> success: The error code here is : error_sxs_invalid_actctxdata_format
>>> In another thread I found that this issue can somehow be related to a
>>> spybot tea timer installation. I had this software installed on my
>>> machine and de-installed it some weeks ago. It is possible that the tea
>>> timer option was checked.
>>> I have Vista ultimate installed on my computer.
>>>

> AV Software is: NOD32 Version 2.7
> Firewall is: native Vista Firewall


800736B2 ERROR_SXS_INVALID_ACTCTXDATA_FORMAT
The application binding data format is invalid.

Having uninstalled Spybot without first fully disabling Spybot Tea Timer
could be the cause of this behavior. I'd recommend (1) reinstalling Spybot;
(2) enabling Tea Timer; (3) fully disable Tea Timer per
AumHa Forums • View topic - HOW TO disable Spybot Tea Timer and then (4) uninstalling Spybot
again.

When does your NOD32 subscription expire?

Did a Norton or McAfee application come preinstalled on the machine when you
bought it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin AumHa Forums
DTS-L Welcome to DTS-L
I followed your recommendations. Installing Spybot - enabling Teatimer - disabling Teatimer as described - uninstalling Spybot and finally a reboot of the machine. Still the same error. None of the Updates can be installed.

My NOD32 subscription expires on December 28th this year - no, neither Norton nor McAfee was preinstalled on my machine.

ViceT
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  #6 (permalink)  
Old 12-24-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: can't install updates anymore
ViceT wrote:
>>>>> Since some weeks I can't install critical updates anymore. My machine
>>>>> does connect through the Windows Update Service and finds all
>>>>> recommenden and important updates. The installation starts but is
>>>>> never
>>>>> succesful.
>>>>> The error code that I usually receive is 800736B2.
>>>>> Finally I tried installing the Beta Version of Vista SP2 - also no
>>>>> success: The error code here is: error_sxs_invalid_actctxdata_format
>>>>> In another thread I found that this issue can somehow be related to a
>>>>> spybot tea timer installation. I had this software installed on my
>>>>> machine and de-installed it some weeks ago. It is possible that the
>>>>> tea
>>>>> timer option was checked.
>>>>> I have Vista ultimate installed on my computer.
>>>>>
>>> AV Software is: NOD32 Version 2.7
>>> Firewall is: native Vista Firewall

>>
>> 800736B2 ERROR_SXS_INVALID_ACTCTXDATA_FORMAT
>> The application binding data format is invalid.
>>
>> Having uninstalled Spybot without first fully disabling Spybot Tea
>> Timer
>> could be the cause of this behavior. I'd recommend (1) reinstalling
>> Spybot;
>> (2) enabling Tea Timer; (3) fully disable Tea Timer per
>> 'AumHa Forums • View topic - HOW TO disable Spybot Tea Timer'
>> (http://aumha.net/viewtopic.php?t=32409;) and then (4) uninstalling
>> Spybot
>> again.
>>
>> When does your NOD32 subscription expire?
>>
>> Did a Norton or McAfee application come preinstalled on the machine
>> when you bought it?
>>

> I followed your recommendations. Installing Spybot - enabling Teatimer
> - disabling Teatimer as described - uninstalling Spybot and finally a
> reboot of the machine. Still the same error. None of the Updates can be
> installed.
>
> My NOD32 subscription expires on December 28th this year - no, neither
> Norton nor McAfee was preinstalled on my machine.


Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

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