Hi bje,
I suggest that you read this
Cleaning a Compromised System
<http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx>
this apply to Trojans.
Before you try to install the updates, I suggest, be sure following this
intructions
<http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction>
-=-
<http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview>
-=-
Not the least, IMHO one of the best
<http://www.bleepingcomputer.com/forums/topic34773.html>
-=-
It cannot hurt to try. ;-)
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local Microsoft
subsidiary for support issues with security updates, visit the Microsoft
International Support Web site:
<http://support.microsoft.com/common/international.aspx?rdpath=4>
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by visiting
the following Microsoft Web site:
<http://support.microsoft.com/oas/default.aspx?&prid=7552>
In the U.S. or Canada call 1-866-pcsafety.
Elsewhere call the local number for paid support and ask for the free help
as outlined above--the call may not be toll-free, but there's no charge for
the help.
Maybe someone else can conjure up something else to try.
Good luck
-=-
"bje" wrote:
> Thanks, Engel.
>
> I'm running XP sp 2 and am trying to load the following updates as well as
> Sp3:
>
> Security Update for Windows XP (KB954600)
> Security Update for Windows XP (KB957097)
> Security Update for Windows XP (KB956841)
> Security Update for Internet Explorer 7 for Windows XP (KB938127)
> Security Update for Internet Explorer 7 for Windows XP (KB960714)
> Cumulative Security Update for Internet Explorer 7 for Windows XP (KB958215)
> Cumulative Security Update for ActiveX Killbits for Windows XP (KB956391)
>
> If it's of any relevance I successfully loaded about 25 updates earlier this
> morning including IE7.0.
>
> Yes, I've run a number of spyware programs. I tried the two you reference
> and a couple of trojans appeared that were not caught with other packages.
> They were cleaned up successfully, I rebooted, but still no ability to load
> these updates.
>
> Thanks!
>
>
> "Engel" wrote:
>
> > Hi bje,
> >
> > Out of curiosity, wich update(s) are you tяying to install?
> >
> > Have you run full anti-virus and anti-spyware scans yet?
> >
> > Try SUPERAntiSpyware and Malwarebytes.
> > <http://www.superantispyware.com/>
> > <http://securitynewsfromthenet.blogspot.com/2007/04/superantispyware-home-edition-free.html>
> > -=-
> > <http://www.malwarebytes.org/mbam.php>
> > <http://securitynewsfromthenet.blogspot.com/2008/03/malwarebytes-anti-malware-105.html>
> >
> >
> > You might want to contact Microsoft Customer Support Services.
> >
> > To contact Microsoft Customer Support Services, visit the following Microsoft
> > Web site:
> >
> > http://support.microsoft.com/contactus/
> >
> >
> > Where to get help:
> >
> >
> > Microsoft Windows XP Service Pack 3 (All Languages)
> >
> > <http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131>
> >
> > Free unlimited installation and compatibility support is available for
> > Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid
> > until April 14, 2009.
> >
> >
> > To get support for this version of Dial-a-fix at Lunarsoft.
> > <http://www.lunarsoft.net/forums/>
> >
> >
> > You may want to look in the event logs for interesting error messages, too.
> >
> > Good luck
> > -=-
> >
> >
> > "bje" wrote:
> >
> > > Tried it all including Dial a Fix to no avail. All update loads are still
> > > failing. Also during dial a fix, I got an error message stating that an error
> > > occured in sschase.dll and that it needed to be repaired under repair
> > > permissions tools dialogue.
> > >
> > > Help!
> > >
> > > "Engel" wrote:
> > >
> > > > Hello bje,
> > > >
> > > > I think in Dial-a-Fix can help you.
> > > >
> > > > Perform Disk Cleanup checking all boxes except "Compress old files"
> > > > Start/All Programs/Accessories/System Tools/Disk Clean-up
> > > >
> > > > Reboot
> > > > -=-
> > > >
> > > >
> > > > Go ahead and download Dial-ª-Fix.
> > > > <http://wiki.djlizard.net/Dial-a-fix>
> > > >
> > > > Scroll down about 2/3 of the way to Download Dial-ª-fix
> > > > Click the Double green checkmark and click Go.
> > > >
> > > > Reboot
> > > >
> > > > Try the
> > > > <http://windowsupdate.microsoft.com/>
> > > > and D/L your updates
> > > > -=-
> > > >
> > > > For the benefit of the community reading this post, please rate the pºst.
> > > >
> > > > I hope this post is helpful.
> > > >
> > > > Let us know how it works ºut.
> > > >
> > > > Happy Christmªs
> > > >
> > > > Ǝиçεl
> > > > -=-
> > > >
> > > >
> > > > "bje" wrote:
> > > >
> > > > > Hello
> > > > >
> > > > > I just recently updated to XP service Pack 2 from Win2000. I successfully
> > > > > loaded 26 automatic updates this morning and restarted my computer only to
> > > > > find there were four more updates that required installation. All of them
> > > > > failed. I also went into custom updates and tried to download Sp3.0. It also
> > > > > failed.
> > > > >
> > > > > The failure code for all seems to be 0x800093102 which I could not find when
> > > > > I did a search. I also tried to use the cmd prompt to update the system to no
> > > > > avail.
> > > > >
> > > > > Any hel would be greatly appreciated! Thanks
> > >
> > >
> > >
Linear Mode
