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Failed update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-20-2008
PPCLI
 

Posts: n/a
Failed update
I've downloaded the following update:
Security Update for Microsoft Office Excel 2007 (KB958437). I get a failed
install message. What's the work around to get this installed? I notice that
when I shut down my PC I also get 1 update every time. Is this the same
update that was downloaded on the auto update?
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  #2 (permalink)  
Old 12-20-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Failed update
How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


PPCLI wrote:
> I've downloaded the following update:
> Security Update for Microsoft Office Excel 2007 (KB958437). I get a failed
> install message. What's the work around to get this installed? I notice
> that
> when I shut down my PC I also get 1 update every time. Is this the same
> update that was downloaded on the auto update?


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