Gijs Peskens wrote:
:: After hooking up to the free internet in our city today I noticed
:: automatic updates are not working.
:: The current situation is as follows
:: internet --- proxy -- wireless network through city -- wlan on my
:: laptop bridged to ethernet -- my computer
:: The proxy server is set up on my computer under internet settings --
:: lan etc etc
:: While troubleshooting i've also used netsh to set the winhttp proxy
:: to the same one and used internet explorer to download the new
:: update agent, the base of the url is similar so I know that my proxy
:: is not blocking stuff in here.
:: Windows Firewall does not interfere when running or not, I don't run
:: another firewall
:: I don't run anti-virus
:: In event viewer I have found winhttp errors concerning Kerberos wich
:: after reporting are told to be ignored
::
:: Basicly I have done a lot of googling and searching in the kb and
:: haven't found a solution yet.
:: My guess is that it might lie somewhere in a service failing or
:: something of the like, so if someone could give me a list of
:: reqcuired services I can check on that
:: Also in the error log there are errors about kerberos
:: I hope someone can come up with a solution other than check KB * * *
:: (the KB articles allready mentioned in other posts in this group)
Make sure you haven't got anything blocking Windows Update like Nortons,
Zonealarm etc
Also make sure you don't have a Web Accelerator working in the background
such as NetZerio, HiSpeed, Speedband etc.
You could try the following suggestions:-
Suggestion 1. Click Start, select Run and type (pressing enter after each
one and wait for the success message):
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll
regsvr32 atl.dll
If you encounter any errors while registering any of the files then skip
that file and then continue with the next one (also note that there is a
space after the 32).
Now try Windows Update again.
Suggestion 2. Change the proxy information to NOT automatically detect
settings as this issue can also occur if your proxy setting are configured
to automatically detect settings.
.. Click Start/ Settings and choose Control Panel.
.. Choose Network and Internet Connections and then choose Internet Options
(or go straight to Internet Options in classic view).
.. Click the Connections tab.
.. Click the LAN Settings button.
.. In the Automatic configuration frame uncheck "Automatically detect
settings" and uncheck "Use automatic configuration script"
.. Click OK and then OK again to close the window.
Now try Windows Update again.
Suggestion 3: Could occur if Security settings in Internet Explorer are not
set to Medium or lower for ActiveX files to correctly pass to your computer.
Only the Web sites listed in Internet Explorer's Trusted Sites Zone will be
affected by the lowering of Security settings. Your current security
settings for all other Web sites will remain as they are currently
configured.
.. From the main toolbar in Internet Explorer, click Tools, and then click
Internet Options.
.. Click Security.
.. Click Trusted Sites Zone.
.. Click Sites.
.. Clear the Require server verification (https

for all sites in this zone
check box.
.. Use the Add button next to the Add this Web site to the zone box to add
the following sites:
http://update.microsoft.com
http://download.windowsupdate.microsoft.com
http://update.microsoft.com/microsof...6/default.aspx
.. Click OK.
Now try Windows Update again.
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
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