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Re: KB960714 Setup Error

microsoft.public.windowsupdate






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Old 12-19-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: KB960714 Setup Error
[X-post to WU NG]

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) & IE
version when posting to this newsgroup.

Is Automatic Updates enabled?

Why are you attempting to install it manually, David?
==
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB960714).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

davidb09 wrote:
> This is a security-critical update. I have manually downloaded it and
> attempted to install 4 times. Each time I get the return 'Setup could not
> verify integrity of file update.inf. Make sure the Cryptographic service
> is
> running on this computer.'
>
> Coould MS please clarify the steps needed to complete this action?


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