[X-post to WU NG]
Please state your full Windows version (e.g., WinXP SP3; Vista SP1) & IE
version when posting to this newsgroup.
Is Automatic Updates enabled?
Why are you attempting to install it manually, David?
Start a free Windows Update support incident request:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB960714).
Support for Windows Update:
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For enterprise customers, support for security updates is available through
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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> This is a security-critical update. I have manually downloaded it and
> attempted to install 4 times. Each time I get the return 'Setup could not
> verify integrity of file update.inf. Make sure the Cryptographic service
> running on this computer.'
> Coould MS please clarify the steps needed to complete this action?