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not getting any updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-19-2008
Linda in Iowa
 

Posts: n/a
not getting any updates
My computer is set for automatic updates. I have not received any since
September. The only one waiting to install is SP3. When I check for
updates I don't get any. I know there was one for IE and I didn't get it or
any others since Sep. Do I need to install SP3 before I can get updates
again. My system is XP home with SP2 installed. Is there someplace that
has all the updates that I can do a manual download? Really want to know
why I don't get any updates since I am set for automatic updates.


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  #2 (permalink)  
Old 12-19-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: not getting any updates
> My computer is set for automatic updates. I have not received any since
> September.


[No, you don't need SP3 installed to continue getting updates...at least not
until 2010.]

There's a very strong possibility that the behavior is due to a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Linda in Iowa wrote:
> My computer is set for automatic updates. I have not received any since
> September. The only one waiting to install is SP3. When I check for
> updates I don't get any. I know there was one for IE and I didn't get it
> or
> any others since Sep. Do I need to install SP3 before I can get updates
> again. My system is XP home with SP2 installed. Is there someplace that
> has all the updates that I can do a manual download? Really want to know
> why I don't get any updates since I am set for automatic updates.


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  #3 (permalink)  
Old 12-19-2008
Vince
 

Posts: n/a
Re: not getting any updates
This may sound strange but one computer I was working had been offered SP3
and was not ready to have SP3 installed. No more updates offered there
either.

After opening up auto updates and unchecking the box for SP3 and clicking
download, a message box pops up asking it you want to not be offered the
unselected updates again through auto updates. On that machine I choose not
to be offered the update again. After it was hidden all of the not offered
updates were available the next day on my first reboot of the day.

After doing that if you want SP3 you can either go to Windows update website
and choose to install SP3 from there or download a copy from the Microsoft
website.

"Linda in Iowa" <linda1264@mchsi.com> wrote in message
news:OflCQ8WYJHA.6000@TK2MSFTNGP05.phx.gbl...
> My computer is set for automatic updates. I have not received any since
> September. The only one waiting to install is SP3. When I check for
> updates I don't get any. I know there was one for IE and I didn't get it
> or any others since Sep. Do I need to install SP3 before I can get
> updates again. My system is XP home with SP2 installed. Is there
> someplace that has all the updates that I can do a manual download?
> Really want to know why I don't get any updates since I am set for
> automatic updates.
>



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  #4 (permalink)  
Old 12-20-2008
Linda in Iowa
 

Posts: n/a
Re: not getting any updates
I have discovered that the problem is with my firewall. They must have
changed something because it was working until the end of sept. I disabled
it and used the windows firewall and got about 20 updates. Need to find out
from my isp who provides the firewall how to correct it to get the updates.
Thanks for your replies.

"Vince" <nonehere@newsgroupname.com> wrote in message
news:OI7PnfcYJHA.2084@TK2MSFTNGP06.phx.gbl...
> This may sound strange but one computer I was working had been offered SP3
> and was not ready to have SP3 installed. No more updates offered there
> either.
>
> After opening up auto updates and unchecking the box for SP3 and clicking
> download, a message box pops up asking it you want to not be offered the
> unselected updates again through auto updates. On that machine I choose
> not to be offered the update again. After it was hidden all of the not
> offered updates were available the next day on my first reboot of the day.
>
> After doing that if you want SP3 you can either go to Windows update
> website and choose to install SP3 from there or download a copy from the
> Microsoft website.
>
> "Linda in Iowa" <linda1264@mchsi.com> wrote in message
> news:OflCQ8WYJHA.6000@TK2MSFTNGP05.phx.gbl...
>> My computer is set for automatic updates. I have not received any since
>> September. The only one waiting to install is SP3. When I check for
>> updates I don't get any. I know there was one for IE and I didn't get it
>> or any others since Sep. Do I need to install SP3 before I can get
>> updates again. My system is XP home with SP2 installed. Is there
>> someplace that has all the updates that I can do a manual download?
>> Really want to know why I don't get any updates since I am set for
>> automatic updates.
>>

>
>



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