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KB960714 Will Not Install

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-18-2008
Paul Christiansen
 

Posts: n/a
KB960714 Will Not Install
Installation failing repeatedly. Running Windows XP Home + SP3, IE7.

1. Any tricks to getting it installed.
2. How do I stop if from repeatedly trying to install?

Paul
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  #2 (permalink)  
Old 12-18-2008
MowGreen [MVP]
 

Posts: n/a
Re: KB960714 Will Not Install
From: http://support.microsoft.com/kb/960714

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "

What's the firewall, antivirus/security suite, *active* anti-malware
software installed/used ?
Was the system restarted after the installation ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Paul Christiansen wrote:

> Installation failing repeatedly. Running Windows XP Home + SP3, IE7.
>
> 1. Any tricks to getting it installed.
> 2. How do I stop if from repeatedly trying to install?
>
> Paul

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  #3 (permalink)  
Old 12-18-2008
DavidIsaac
 

Posts: n/a
Re: KB960714 Will Not Install

Follow the instructions in the related MS KB article, which essentially
consists of running the system file checker as admin:
sfc /scannow
My scan said no problems were found, but the install worked after that
anyway.


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