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Abrupt restart / hang

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-18-2008
Chad
 

Posts: n/a
Abrupt restart / hang
My computer is set for auto updates. At 5am this morning it started
downloading the new IE update. After 20 seconds into the update, the
computer acts as if I pressed the reset button. It just cycles until I
disabled the update. Any suggestions? Thanks
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  #2 (permalink)  
Old 12-18-2008
MowGreen [MVP]
 

Posts: n/a
Re: Abrupt restart / hang
Please post the last 50 or so lines of the WindowsUpdate.log and be sure
to include any entries that include FATAL or WARNING error codes:
http://support.microsoft.com/kb/902093

You can also obtain no charge support for installation or reliability
issues with KB960714: http://support.microsoft.com/kb/960714

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4
North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============




Chad wrote:

> My computer is set for auto updates. At 5am this morning it started
> downloading the new IE update. After 20 seconds into the update, the
> computer acts as if I pressed the reset button. It just cycles until I
> disabled the update. Any suggestions? Thanks

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