Start a free Windows Update support incident request:
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updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB960714).
Support for Windows Update:
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> Hi all.
> PC Windows Vista Ultimate SP1 italian.
> Sometimes, after the download of an update (such as Security Update for
> Internet Explorer 7 in Windows Vista KB960714), the PC can't shut down.
> Appears "Configuring Updates in progress", but the PC does not do
> anything and I have to shut it down manually, after a few minutes.
> At the restart, it proceed with the updates configuration.
> Sometimes everything works perfectly.
> Thanks for your help.