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Windows could not search for new updates, code 80070424

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-17-2008
Shantanu
 

Posts: n/a
Windows could not search for new updates, code 80070424
I have a lenovo Thinkpad T61p,
4GB ram, 1 GB Flash Turbo memory, 100GB HDD.
OS: Windows Vista Business 64 bit.
Update status: "Notify you to download and install new updates"
My last windows update details:
Security Update for Windows Vista for x64-based Systems (KB958644)
Installation date: ‎24-‎10-‎2008 20:47
Installation status: Successful.

I have not been able to update since then, and repeatedly get the error
stating "Windows could not search for new updates, code 80070424".

Also note that windows defender can be updated successfully. Fortnightly
scans carried out.
I use Avast antivirus which is up to date and I carry out weekly scans.

I have scanned many newsgroups including this one but not a single
satisfactory solution. Pl answer if anyone has any information or solution.


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  #2 (permalink)  
Old 12-18-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows could not search for new updates, code 80070424
There's a very strong possibility that the problem is due to a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Shantanu wrote:
> I have a lenovo Thinkpad T61p,
> 4GB ram, 1 GB Flash Turbo memory, 100GB HDD.
> OS: Windows Vista Business 64 bit.
> Update status: "Notify you to download and install new updates"
> My last windows update details:
> Security Update for Windows Vista for x64-based Systems (KB958644)
> Installation date: ‎24-‎10-‎2008 20:47
> Installation status: Successful.
>
> I have not been able to update since then, and repeatedly get the error
> stating "Windows could not search for new updates, code 80070424".
>
> Also note that windows defender can be updated successfully. Fortnightly
> scans carried out.
> I use Avast antivirus which is up to date and I carry out weekly scans.
>
> I have scanned many newsgroups including this one but not a single
> satisfactory solution. Pl answer if anyone has any information or
> solution.


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