Start a free Windows Update support incident request:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is
Support for Windows Update:
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> when the automatic Update of my XP Pro SP3 failed several times to install
> KB958215 (code: 0x8007F0F1), I downloaded and started the program by hand.
> This didn't work neither and this time I got the message: 'setup error,
> version of IE installed doesn't match'.
> My IE version is 7.0.5730.13
> Has anybody an idea what's going wrong?
> PS: The messages mentioned are being translateted from German