Error number: 0x80072EE2

Today (16DEC2008) Windows Update needed to install two things (cannot
remember what they were) in order to run. When I click either Express or
Custom, no updates are later displayed except an error message:

Error number: 0x80072EE2

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:

Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:

Microsoft Online Assisted Support (no-cost for Windows Update issues)

Read more about steps you can take to resolve this problem (error number
0x80072EE2) yourself.



The solutions did not help. I believe it is one of those installations that
caused the problem.

Can Microsoft or someone confirm this?



Thanks.

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

Is Automatic Updates enabled? Is this a sudden, new problem?


You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates:
http://support.microsoft.com/kb/836941

KB836941 not withstanding, the problem could be due to a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

nateworklaptop wrote:
> Today (16DEC2008) Windows Update needed to install two things (cannot
> remember what they were) in order to run. When I click either Express or
> Custom, no updates are later displayed except an error message:
>
> Error number: 0x80072EE2
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
<snip>

Error 0x80072EE2 is: ERROR_INTERNET_TIMEOUT

Translation: The request has timed out.


These errors indicate that the Windows Update client did not receive a
response from the Windows Update or Microsoft Update Web site. This may be
caused by programs that are running on the client computer or by general
network-related failures

Source:

You may receive an "Error 0x80072EE2," error message when you try to use
the Windows Update Web site or the Microsoft Update Web site
<http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941>

Good luck
-=-


"nateworklaptop" wrote:

> Today (16DEC2008) Windows Update needed to install two things (cannot
> remember what they were) in order to run. When I click either Express or
> Custom, no updates are later displayed except an error message:
>
> Error number: 0x80072EE2
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
> For self-help options:
>
> Frequently Asked Questions
>
> Find Solutions
>
> Windows Update Newsgroup
> For assisted support options:
>
> Microsoft Online Assisted Support (no-cost for Windows Update issues)
>
> Read more about steps you can take to resolve this problem (error number
> 0x80072EE2) yourself.
>
>
>
> The solutions did not help. I believe it is one of those installations that
> caused the problem.
>
> Can Microsoft or someone confirm this?
>
>
>
> Thanks.

Hi PA Bear,

Sorry, I didn't see your post before I posted the info.

-=-


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> Is Automatic Updates enabled? Is this a sudden, new problem?
>
>
> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates:
> http://support.microsoft.com/kb/836941
>
> KB836941 not withstanding, the problem could be due to a hijackware
> infection.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> nateworklaptop wrote:
> > Today (16DEC2008) Windows Update needed to install two things (cannot
> > remember what they were) in order to run. When I click either Express or
> > Custom, no updates are later displayed except an error message:
> >
> > Error number: 0x80072EE2
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the
> > problem.
> <snip>
>
>

S*** happens/No worry

Engel wrote:
> Hi PA Bear,
>
> Sorry, I didn't see your post before I posted the info.
>
> -=-
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup.
>>
>> Is Automatic Updates enabled? Is this a sudden, new problem?
>>
>>
>> You may encounter temporary connection-related errors when you use
>> Windows
>> Update or Microsoft Update to install updates:
>> http://support.microsoft.com/kb/836941
>>
>> KB836941 not withstanding, the problem could be due to a hijackware
>> infection.
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> 2. Run this online scan (in safe mode w/networking, if need be):
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run additional checks for hijackware, including posting your
>> hijackthis
>> log to an appropriate forum.
>>
>> Checking for/Help with Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://aumha.net/viewtopic.php?t=5878
>> http://wiki.castlecops.com/Malware_R...:_Introduction
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine2.blogspot.com/
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> When all else fails, HijackThis v2.0.2
>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use
>> (in conjuction with some other utilities). HijackThis will NOT fix
>> anything on its own, but it will help you to both identify and remove any
>> hijackware/spyware with assistance from an expert. **Post your log to
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://aumha.net/viewforum.php?f=30, or another appropriate forum for
>> review by an expert in such matters, not here.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> nateworklaptop wrote:
>>> Today (16DEC2008) Windows Update needed to install two things (cannot
>>> remember what they were) in order to run. When I click either Express or
>>> Custom, no updates are later displayed except an error message:
>>>
>>> Error number: 0x80072EE2
>>>
>>> The website has encountered a problem and cannot display the page you
>>> are
>>> trying to view. The options provided below might help you solve the
>>> problem.
>> <snip>

Try again later, maybe tomorrow, this error sometimes rectifies itself
without intervention. The servers may be overloaded.

K
--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.



"nateworklaptop" wrote:

> Today (16DEC2008) Windows Update needed to install two things (cannot
> remember what they were) in order to run. When I click either Express or
> Custom, no updates are later displayed except an error message:
>
> Error number: 0x80072EE2
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
> For self-help options:
>
> Frequently Asked Questions
>
> Find Solutions
>
> Windows Update Newsgroup
> For assisted support options:
>
> Microsoft Online Assisted Support (no-cost for Windows Update issues)
>
> Read more about steps you can take to resolve this problem (error number
> 0x80072EE2) yourself.
>
>
>
> The solutions did not help. I believe it is one of those installations that
> caused the problem.
>
> Can Microsoft or someone confirm this?
>
>
>
> Thanks.

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> Is Automatic Updates enabled? Is this a sudden, new problem?
>
>
> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates:
> http://support.microsoft.com/kb/836941
>
> KB836941 not withstanding, the problem could be due to a hijackware
> infection.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> 2. Run this online scan (in safe mode w/networking, if need be):
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run additional checks for hijackware, including posting your hijackthis
> log to an appropriate forum.
>
> Checking for/Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://wiki.castlecops.com/Malware_R...:_Introduction
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine2.blogspot.com/
> http://www.elephantboycomputers.com/...moving_Malware
>
> When all else fails, HijackThis v2.0.2
> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
> conjuction with some other utilities). HijackThis will NOT fix anything on
> its own, but it will help you to both identify and remove any
> hijackware/spyware with assistance from an expert. **Post your log to
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
> by an expert in such matters, not here.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> nateworklaptop wrote:
> > Today (16DEC2008) Windows Update needed to install two things (cannot
> > remember what they were) in order to run. When I click either Express or
> > Custom, no updates are later displayed except an error message:
> >
> > Error number: 0x80072EE2
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the
> > problem.
> <snip>
>
>