Start a free Windows Update support incident request:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999)
If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is
Support for Windows Update:
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for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> No it was Security Update for Windows XP Service Pack 3 (KB952069).
> Service Pack 3 was installed 9-16-08
>> Was one of those 9 updates Windows XP Service Pack 3, Pat?
>> Pat42 wrote:
>>> Windows XP - Autocially updated 9 updates forXP, Office 2002, security
>>> Service Pack 3. Now unable to utilize Java. When I try to check Java
>>> operating on my system there is disconnect completely from the internet.
>>> Any suggestions?