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Download problem after update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 12-14-2008
Pat42
 

Posts: n/a
Download problem after update
Windows XP - Autocially updated 9 updates forXP, Office 2002, security
Service Pack 3. Now unable to utilize Java. When I try to check Java
operating on my system there is disconnect completely from the internet. Any
suggestions?
--
Lost in space
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  #2 (permalink)  
Old 12-14-2008
Shenan Stanley
 

Posts: n/a
Re: Download problem after update
Pat42 wrote:
> Windows XP - Autocially updated 9 updates forXP, Office 2002,
> security Service Pack 3. Now unable to utilize Java. When I try
> to check Java operating on my system there is disconnect completely
> from the internet. Any suggestions?


Control Panel --. Add or Remove programs --> Uninstall all versions of
Java.. (May have several "Updates" there.)

Download the Offline Installer for "Java SE Runtime Environment (JRE)",
latest version... (Currently 6 Update 11):
http://java.sun.com/javase/downloads/index.jsp

Specifically:
https://cds.sun.com/is-bin/INTERSHOP...-CDS_Developer

More specifically (for you):
http://cds.sun.com/is-bin/INTERSHOP....ows-i586-p.exe

Run it - install the latest Java Runtime Environment.

Did that help?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 12-14-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Download problem after update
Was one of those 9 updates Windows XP Service Pack 3, Pat?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Pat42 wrote:
> Windows XP - Autocially updated 9 updates forXP, Office 2002, security
> Service Pack 3. Now unable to utilize Java. When I try to check Java
> operating on my system there is disconnect completely from the internet.
> Any suggestions?

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  #4 (permalink)  
Old 12-14-2008
Pat42
 

Posts: n/a
Re: Download problem after update
No it was Security Update for Windows XP Service Pack 3 (KB952069). Service
Pack 3 was installed 9-16-08
--
Lost in space


"PA Bear [MS MVP]" wrote:

> Was one of those 9 updates Windows XP Service Pack 3, Pat?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Pat42 wrote:
> > Windows XP - Autocially updated 9 updates forXP, Office 2002, security
> > Service Pack 3. Now unable to utilize Java. When I try to check Java
> > operating on my system there is disconnect completely from the internet.
> > Any suggestions?

>

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  #5 (permalink)  
Old 12-15-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Download problem after update
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999)
whenever possible.

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is
47830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Pat42 wrote:
> No it was Security Update for Windows XP Service Pack 3 (KB952069).
> Service Pack 3 was installed 9-16-08
>
>> Was one of those 9 updates Windows XP Service Pack 3, Pat?
>>
>> Pat42 wrote:
>>> Windows XP - Autocially updated 9 updates forXP, Office 2002, security
>>> Service Pack 3. Now unable to utilize Java. When I try to check Java
>>> operating on my system there is disconnect completely from the internet.
>>> Any suggestions?


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