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Won't allow me to turn automatic updates on

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-28-2008
TK
 

Posts: n/a
Won't allow me to turn automatic updates on
I have XP Home and IE6. I have tried every way I know to turn updates on but
it won't allow me. I tried to update to IE 7 but gives me an error message
saying one of the windows services is not running. Error message Ox8DDD0018.
I appreciate any suggestions on how to correct this problem?
--
tjkkell
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  #2 (permalink)  
Old 11-28-2008
Engel
 

Posts: n/a
RE: Won't allow me to turn automatic updates on
Hello TK,

Make sure that BITS and the Automatic Updates service are started..
<http://www.updatexp.com/0x8ddd0018.html>
-=-

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site
<http://support.microsoft.com/?kbid=910337>
-=-

OR/AND


TK,

When was the last time you did a full scan with your antivirus and any other
tool. (Preferably the facts scan in Safe Mode)


The Vundo to be associated with the 1058 error 0x8DDD0018
ERROR_SERVICE_DISABLED


Perhaps there is your problem.


Scan your computer now online and clean it for free!
<http://onecare.live.com/site/en-us/tryscanner.htm>

Read on
Unexplained computer behavior may be caused by deceptive software
<http://support.microsoft.com/kb/827315>


First - ensure you do not have "Vundo".
It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

A very good antimalware app is SUPERAntiSpyware.


There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
-=-

The trial version of SUPERAntiSpyware Pro (SAS):
<http://www.superantispyware.com/superantispywarefreevspro.html>
-=-

Also have a look to this URLs
<http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction>
-=-
<http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview>
-=-

<http://www.bleepingcomputer.com/forums/topic34773.html>
- -- --


I hope this post is helpful.


Let us know how it works ºut.


Good luck


Ǝиçεl
-=-



"TK" wrote:

> I have XP Home and IE6. I have tried every way I know to turn updates on but
> it won't allow me. I tried to update to IE 7 but gives me an error message
> saying one of the windows services is not running. Error message Ox8DDD0018.
> I appreciate any suggestions on how to correct this problem?
> --
> tjkkell

Reply With Quote
  #3 (permalink)  
Old 11-28-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Won't allow me to turn automatic updates on
There's a very strong possibility that you have a Vundo infection, which is
usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
~~~~~~~~~~~~~~~~~~~~~~~~~~
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

TK wrote:
> I have XP Home and IE6. I have tried every way I know to turn updates on
> but
> it won't allow me. I tried to update to IE 7 but gives me an error message
> saying one of the windows services is not running. Error message
> Ox8DDD0018.
> I appreciate any suggestions on how to correct this problem?


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