Enable Automatic Updates then try updating manually via Windows Update
website again.
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update(s).
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
bratboy wrote:
> Running into a major prob. I normally keep Auto update turned off and just
> visit the MS update page. Tonight I visited the sit and it showed like 20
> important updates for XP and Office. The files downloaded and then just
> seems to freeze at the install step and hangs. Have tried to go back and
> just select any one of the updates but no matter which one I pick the
> update
> manages to download but then seems to freeze when it gets to the install
> step. I never seem to get an error code so not sure whats wrong.
>
> Im running XP SP2. and I just ran live One cares safty scanner, well
> actually its still running, and so far it says under the Virus & Spyware
> step: 2 items detected, 2 issues found ( so far)
>
> Have a feeling that due to how much hard drive I have to scan that a final
> result wont be available for a while but will post what the final outcome
> of
> the scan is once it is done. In the mean time any ideas as to what could
> be
> causing my issue? Was tempted to try and go to the KB and download the
> individual installs but would be a lot of work