Jorge, always reply to your original thread:
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
Despite the fact that none of your scans found anything, your machine still
may be infected with hijackware.
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
Jorge Bravo wrote:
> I am unable to download updates. Sometimes I get a message like: 'The web
> detected a problem and cannot show the page you are trying to see' and
> suggests a number of possible causes. If I refresh I eventualy get the
> download button and the list of updates. However, after some delay it
> me that the download failed. It seems to be related to 0x80246008.
> I have managed to update manually, except for the Defender update which I
> cannot find anywhere on the MS site.
> I have scanned with resident Avast in Boot-up mode; with Kaspersky and
> HouseCall; with Spybot and Ad-Aware: all show the system is clean.
> A couple of days ago I downloaded BBCi and RealPlayer programmes and
> afterwards that something was not what it should be with the computer and
> decided to uninstall them and restore to the previous day. I think this
> have caused the curent problems.