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Can't install Service Pack 3

microsoft.public.windowsupdate





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  #1 (permalink)  
Old 11-13-2008
FldTrlr
 

Posts: n/a
Can't install Service Pack 3
Service Pack 3 installation fails when trying to back up registry. I keep
getting the message: Could not backup registry key
HKLM\software\microsoft\windows\current version\uninstall\KB87339 Access
denied.
Can anyone help?
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  #2 (permalink)  
Old 11-13-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't install Service Pack 3
Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377

[Possible fix:
http://www.winhelponline.com/blog/re...n-windows-xp/]

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

FldTrlr wrote:
> Service Pack 3 installation fails when trying to back up registry. I keep
> getting the message: Could not backup registry key
> HKLM\software\microsoft\windows\current version\uninstall\KB87339 Access
> denied.
> Can anyone help?

Reply With Quote
  #3 (permalink)  
Old 11-13-2008
FldTrlr
 

Posts: n/a
Re: Can't install Service Pack 3
Everything seems to be working fine until this point in the intallation:

152.531: Conditional load of section Netfx.CopyAlways.Condition succeeded
152.531: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName
failed :0x2
154.234: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
154.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
154.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.516: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
154.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
155.031: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
155.156: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
155.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
155.531: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
155.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
156.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
156.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
248.156: Num Ticks for Backup : 114515
248.734:
AppPatch not installed.
248.734: AppPatch not installed. Registry will be archived.
274.203: Message displayed to the user: Service Pack 3 Setup could not
backup registry key
HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall\KB873339
to file C:\WINDOWS\$NtServicePackUninstall$\reg02314. 5: Access is denied.
274.203: User Input: ABORT

"PA Bear [MS MVP]" wrote:

> Error message when you try to install WinXP SP3: "Access is denied" or
> “Service Pack installation did not complete”
> http://support.microsoft.com/kb/949377
>
> [Possible fix:
> http://www.winhelponline.com/blog/re...n-windows-xp/]
>
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada. Go to
> http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
> XP" then select "Windows XP Service Pack 3"
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> FldTrlr wrote:
> > Service Pack 3 installation fails when trying to back up registry. I keep
> > getting the message: Could not backup registry key
> > HKLM\software\microsoft\windows\current version\uninstall\KB87339 Access
> > denied.
> > Can anyone help?
>
>
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  #4 (permalink)  
Old 11-13-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't install Service Pack 3
Have you read KB949377? Have you tried the fix I cited? Have you opened a
free Support Incident yet?

FldTrlr wrote:
> Everything seems to be working fine until this point in the intallation:
<snip>
> AppPatch not installed.
> 248.734: AppPatch not installed. Registry will be archived.
> 274.203: Message displayed to the user: Service Pack 3 Setup could not
> backup registry key
> HKLM\Software\Microsoft\Windows\CurrentVersion\Uni nstall\KB873339
> to file C:\WINDOWS\$NtServicePackUninstall$\reg02314. 5: Access is
> denied.
> 274.203: User Input: ABORT
>
> "PA Bear [MS MVP]" wrote:
>
>> Error message when you try to install WinXP SP3: "Access is denied" or
>> “Service Pack installation did not complete”
>> http://support.microsoft.com/kb/949377
>>
>> [Possible fix:
>> http://www.winhelponline.com/blog/re...n-windows-xp/]
>>
>> How to troubleshoot an unsuccessful installation of WinXP SP3
>> http://support.microsoft.com/kb/950718
>>
>> WinXP SP3 - Read all prerequisites for a successful installation
>> http://msmvps.com/blogs/harrywaldron...tallation.aspx
>>
>> Free unlimited installation and compatibility support is available for
>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
>> e-mail support is available only in the United States and Canada. Go to
>> http://support.microsoft.com/oas/def...spx?gprid=1173 | select
>> "Windows
>> XP" then select "Windows XP Service Pack 3"
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> FldTrlr wrote:
>>> Service Pack 3 installation fails when trying to back up registry. I
>>> keep
>>> getting the message: Could not backup registry key
>>> HKLM\software\microsoft\windows\current version\uninstall\KB87339 Access
>>> denied.
>>> Can anyone help?

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