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Windows automatic updates deleted my services.msc file, help!

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-13-2008
Daldiam
 

Posts: n/a
Windows automatic updates deleted my services.msc file, help!
Yesterday, 12 Nov, when I went to shut down my computer windows automatically
installed 8 updates to Windows Vista Home Premium edition. Upon reboot I
lost all access to personalization, user accounts, windows update and many
other windows services. Most of the time the pop-up that's supposed to open
after clicking on the hotlink in control panel looks like it will open but
then doesn't. Once in awhile I get the following error message:

"MMC cannot open the file C:\Windows\system32\services.msc.

This may be because the file does not exist, is not an MMC console, or was
created by a later version of MMC. This may also be because you do not have
sufficient access rights to the file."

I'm logged in as an administrator and when I tried to fun services.msc from
the cmd prompt it asks for permission and then displays the same error. I
tried to use system recovery to roll back prior to the automatic update but
Windows won't allow me to open backup and recovery, or system restore.

I've also run a virus scan and spyware scan and both came back with zero
infections. The only change has been the automatic updates. Is there a
solution to his problem and how do I implement it please!

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  #2 (permalink)  
Old 11-13-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows automatic updates deleted my services.msc file, help!
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Daldiam wrote:
> Yesterday, 12 Nov, when I went to shut down my computer windows
> automatically installed 8 updates to Windows Vista Home Premium edition.
> Upon reboot I lost all access to personalization, user accounts, windows
> update and many other windows services. Most of the time the pop-up
> that's
> supposed to open after clicking on the hotlink in control panel looks like
> it will open but then doesn't. Once in awhile I get the following error
> message:
>
> "MMC cannot open the file C:\Windows\system32\services.msc.
>
> This may be because the file does not exist, is not an MMC console, or was
> created by a later version of MMC. This may also be because you do not
> have
> sufficient access rights to the file."
>
> I'm logged in as an administrator and when I tried to fun services.msc
> from
> the cmd prompt it asks for permission and then displays the same error. I
> tried to use system recovery to roll back prior to the automatic update
> but
> Windows won't allow me to open backup and recovery, or system restore.
>
> I've also run a virus scan and spyware scan and both came back with zero
> infections. The only change has been the automatic updates. Is there a
> solution to his problem and how do I implement it please!


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