"Please call 1-800-936-5700 (or 1-800-936-4900 and ask to be routed to the
SQL-Public Team) to open a free consumer support case. There is no charge
for support related to installing a Security Update.
"When you call please let them know that this has to do with Security
"If they try to charge you, please let them know that there is free support
for any issues with Security Updates."
Or you could...
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> I've tried multiple times. I've even gone as far as to completely
> all service packs and reinstall them one by one. Yet, still I get this
> damned automatic update, and EVERY time I try to install the thing, it
> ALWAYS fails. Every other update (Security Update for Windows XP, Service
> Pack 3, etc...) have installed with no problems whatsoever, yet this thing
> continues to plague me with utter annoyance. Someone, if you know how to
> solve this issue, or if someone from Microsoft happens to actually pay
> enough attention and see this, PLEASE for the love of God help me! I don't
> want to have to do a total hard drive format or reinstall Windows just for
> this! This laptop is new fairly new, seeing as I got it January 8th of
> year, 2008! I'm currently using Windows XP just for reference.
> PLEASE SOMEONE HELP ME OUT HERE!
> Thank you.