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Can't update!

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-10-2008
Andreas
 

Posts: n/a
Can't update!
I try to update from Windows/Microsoft Update system in my computer and from
the website but it just says that it doesn't work.
No error number.

It works when I go download a special update (like KB956390) it and install
it.

I have a Dell Latitude D800 with Windows XP Pro SP3.


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  #2 (permalink)  
Old 11-10-2008
MowGreen [MVP]
 

Posts: n/a
Re: Can't update!
Andreas,

Q1: Is a 3rd party firewall being used ?
Q2: What is the installed antivirus/security software ?


Try another visit to WU | MU. When the system fails to update, close IE.
Open the WindowsUpdate.log located in WINDOWS by going to
Start > Run > type in the below and then click OK or press Enter

%windir%\windowsupdate.log

Scroll all the way to the bottom of the log.
Copy and paste the last 50 or so lines into your reply, please.
If there are no FATAL or WARNING entries in the last 50 lines, keep
scrolling up in the log until you locate them. That should give us a
tipoff on what's causing the issue.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



Andreas wrote:

> I try to update from Windows/Microsoft Update system in my computer and from
> the website but it just says that it doesn't work.
> No error number.
>
> It works when I go download a special update (like KB956390) it and install
> it.
>
> I have a Dell Latitude D800 with Windows XP Pro SP3.
>
>

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