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No follow up from MS re update problem

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-10-2008
Michael Turner
 

Posts: n/a
No follow up from MS re update problem
Following update problems I submitted a case to Microsoft and apart from
the initial acknowledgement I have not received a response (more than
one week). I have a case/ticket number - can anyone advise me of the
link to follow the case on the MS site.

Mike
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  #2 (permalink)  
Old 11-10-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: No follow up from MS re update problem
Did you open the support incident via email or phone?

If via email, send a Reply To the email you received. If via phone, call
back. In both cases, site the original case/ticket number assigned.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Michael Turner wrote:
> Following update problems I submitted a case to Microsoft and apart from
> the initial acknowledgement I have not received a response (more than
> one week). I have a case/ticket number - can anyone advise me of the
> link to follow the case on the MS site.
>
> Mike


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