
11-09-2008
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Re: Tony ref service pack (sp1)
[And you're replying to...?]
Jan wrote:
> Several reasons it can happen including corrupt files in computer system.
> Can try downloading manually but need to uninstall antivirus protection
> first and proceed in safe mode.
>
> Best bet is to go to Microsoft support & request assistance with sp1
> download.
> You'll be assigned to a technician who will guide you through various
> action
> plans either by email or phone.The help given is very good.
> If all attempted action plans fail a diagnostic test may need to be done
> by
> Microsoft & then it could be that you'd have to run the system recovery
> disc.
> Sp1 would then be installed manually. Best to do it via Microsoft with a
> technician Jan
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