There's a very strong possibility that you have a Vundo infection, which is
usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Windows XP SP3
> Antivir including newest updates
> No anti spyware software
> "Shenan Stanley" wrote:
>> Daniel wrote:
>>> When try to open Windows Update, the update page + some
>>> advertisement gets openend. So I guess I've caught some virus. Now
>>> the other problem is, I can't activate the Automatic Updates
>>> service. This means, I can't download any updates. I'm using an
>>> updated antivirus scanner, but it doesn't detect this.
>> Operating System?
>> AntiVirus software you utilize?
>> AntiSpyware software you have used on this machine?
>> Shenan Stanley
>> How To Ask Questions The Smart Way