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Download never starts

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 11-09-2008
JFee
 

Posts: n/a
Download never starts
I'm using Windows 2000 I have had the Windows update icon on my lower right
tool bar for the last two weeks, when I pass the curser over it, a popup says
"downloading updates 0%"...but it never gets any higher than 0%...what has
happened. Updates worked fine for the last 5 years.
Also when I try to go to the microsoft update site, Internet Explorer hangs.
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  #2 (permalink)  
Old 11-09-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Download never starts
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

JFee wrote:
> I'm using Windows 2000 I have had the Windows update icon on my lower
> right
> tool bar for the last two weeks, when I pass the curser over it, a popup
> says "downloading updates 0%"...but it never gets any higher than
> 0%...what
> has happened. Updates worked fine for the last 5 years.
> Also when I try to go to the microsoft update site, Internet Explorer
> hangs.


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