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Vista Automatic Updates Error 0x80070424

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  #1 (permalink)  
Old 11-07-2008
Shane R.
 

Posts: n/a
Vista Automatic Updates Error 0x80070424
Windows Vista Home Premium 32bit SP1

System scanned with no virus's etc... found.

Recently when trying to update anything that is updated via Windows Updater
like general Window's updates or Windows Defender updates I receive the error
0x80070424

Windows Security Alerts inform me that I am "unsafe" because automatic
updater has been disabled, when I choose to Change Settings and Install
Updates Automaticly which is the recommended I am notified that Security
Center can't change my automatic update settings.

I ran a system verification phase scan via command prompt as administrator
and "Windows Resource Protection found corrupt files but was unable to fix
some of them."

If you have any questions or any information I would greatly appreciate it.
Thank you!

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  #2 (permalink)  
Old 11-07-2008
Engel
 

Posts: n/a
RE: Vista Automatic Updates Error 0x80070424
Hello Shane,


0x80070424

-2147023836

ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.

80070424 usually means that the BITS service (required by Windows Update) is
not running.


Have a look at this articles. It may be relevant to your problem.

The above explanation was for a previous Version of BITS but, there has been
an update for BITS since Vista came out.
<http://support.microsoft.com/kb/939159>

Is BITS disabled ? It can be set to Manual and the system will update
successfully but, will not update if BITS is Disabled.
Suggest you run the BITS Repair Tool to see if that helps resolve the issue
after installing the update for it:
<http://support.microsoft.com/kb/940520>
-=-


Ensure you do not have "Vundo". Clean it up if you do.

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.

Your first priority must be to cleanse your PC of all malware.

A very good antimalware app is SUPERAntiSpyware.

There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
The trial version of SUPERAntiSpyware Pro (SAS):
<http://www.superantispyware.com/superantispywarefreevspro.html>



Can't fix BITS - Windows Update
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=307d2 1a2-eb9a-4859-b139-78997305deff&mid=307d21a2-eb9a-4859-b139-78997305deff>


This will give you a starting point for your troubleshooting anyway.


Please let us know if the problem remains


I hope this helps (it should)!

Ǝиçεl
- -- ---





"Shane R." wrote:

> Windows Vista Home Premium 32bit SP1
>
> System scanned with no virus's etc... found.
>
> Recently when trying to update anything that is updated via Windows Updater
> like general Window's updates or Windows Defender updates I receive the error
> 0x80070424
>
> Windows Security Alerts inform me that I am "unsafe" because automatic
> updater has been disabled, when I choose to Change Settings and Install
> Updates Automaticly which is the recommended I am notified that Security
> Center can't change my automatic update settings.
>
> I ran a system verification phase scan via command prompt as administrator
> and "Windows Resource Protection found corrupt files but was unable to fix
> some of them."
>
> If you have any questions or any information I would greatly appreciate it.
> Thank you!
>

Reply With Quote
  #3 (permalink)  
Old 11-07-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Vista Automatic Updates Error 0x80070424
> System scanned with no virus's etc... found.

Nevertheless, there's a very strong possibility that you have a Vundo
infection, which is usually accompanied by ZLOB and/or SDBot infections, all
of which are protected by a rootkit.

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Shane R. wrote:
> Windows Vista Home Premium 32bit SP1
>
> System scanned with no virus's etc... found.
>
> Recently when trying to update anything that is updated via Windows
> Updater
> like general Window's updates or Windows Defender updates I receive the
> error 0x80070424
>
> Windows Security Alerts inform me that I am "unsafe" because automatic
> updater has been disabled, when I choose to Change Settings and Install
> Updates Automaticly which is the recommended I am notified that Security
> Center can't change my automatic update settings.
>
> I ran a system verification phase scan via command prompt as administrator
> and "Windows Resource Protection found corrupt files but was unable to fix
> some of them."
>
> If you have any questions or any information I would greatly appreciate
> it.
> Thank you!


Reply With Quote
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