Cannot search for updates - error: 0x800F0900

Hello,

since 2 weeks im not able to search for updates any more. I have Vista
Ultimate.

I tried the standalone Installer of the Windows Update Manager 3.0 but it
fails with the same error.

Here's a samle of the error from the log.

Cheers,
Alexander

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient"
Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
<EventID>25</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>11</Opcode>
<Keywords>0x4000000000000022</Keywords>
<TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
<EventRecordID>8222</EventRecordID>
<Correlation />
<Execution ProcessID="1408" ThreadID="5680" />
<Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
<Computer>Wenzel.inf.uni-bayreuth.de</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="errorCode">0x800f0900</Data>
</EventData>
</Event>

HelloAlexander,

See MVP MowGreen's reply to an earlier post this month involving the error:


0x800f0900 CBS_E_XML_PARSER_FAILURE
unexpected internal XML parser error.

See if running this tool resolves the error:

AU Check (v78a)
http://www.codeplex.com/aureset/Rele...eleaseId=17263

Download and *save* it. After the download completes close all open
programs and browsers.

*** Temporarily disable the installed antivirus/security
suite/anti-malware/3rd party softwares. This includes all services nd
processes associated with them. Either consult the User Guide or the
manufacturer's web site to learn how this is accomplished.
You can use the following steps to Clean Boot Vista if the above task is
too complicated: How to troubleshoot a problem by performing a clean
boot in Windows Vista
http://support.microsoft.com/kb/929135

*Enable* the native Vista firewall as the system must be connected to
the net when the tool runs so that it can downloaded needed updating
software components. ***

Now run au_check_v78a_codeplex.exe by *right* clicking it and choosing
'Run as administrator'. Allow it time to complete it's operation.
Reboot afterwards.

See if the system can update now.


MowGreen [MVP 2003-2009]
-=-


Let us know what hªppens.


Ǝиçεl
-=-

"Alexander D." wrote:

> Hello,
>
> since 2 weeks im not able to search for updates any more. I have Vista
> Ultimate.
>
> I tried the standalone Installer of the Windows Update Manager 3.0 but it
> fails with the same error.
>
> Here's a samle of the error from the log.
>
> Cheers,
> Alexander
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> <EventID>25</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>1</Task>
> <Opcode>11</Opcode>
> <Keywords>0x4000000000000022</Keywords>
> <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
> <EventRecordID>8222</EventRecordID>
> <Correlation />
> <Execution ProcessID="1408" ThreadID="5680" />
> <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
> <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
> <Security UserID="S-1-5-18" />
> </System>
> - <EventData>
> <Data Name="errorCode">0x800f0900</Data>
> </EventData>
> </Event>

Hello Engel,

yes, I found this post, too. I forgot to mention that this solution doesn't
work either.

Cheers,
Alexander

"Engel" wrote:

> HelloAlexander,
>
> See MVP MowGreen's reply to an earlier post this month involving the error:
>
>
> 0x800f0900 CBS_E_XML_PARSER_FAILURE
> unexpected internal XML parser error.
>
> See if running this tool resolves the error:
>
> AU Check (v78a)
> http://www.codeplex.com/aureset/Rele...eleaseId=17263
>
> Download and *save* it. After the download completes close all open
> programs and browsers.
>
> *** Temporarily disable the installed antivirus/security
> suite/anti-malware/3rd party softwares. This includes all services nd
> processes associated with them. Either consult the User Guide or the
> manufacturer's web site to learn how this is accomplished.
> You can use the following steps to Clean Boot Vista if the above task is
> too complicated: How to troubleshoot a problem by performing a clean
> boot in Windows Vista
> http://support.microsoft.com/kb/929135
>
> *Enable* the native Vista firewall as the system must be connected to
> the net when the tool runs so that it can downloaded needed updating
> software components. ***
>
> Now run au_check_v78a_codeplex.exe by *right* clicking it and choosing
> 'Run as administrator'. Allow it time to complete it's operation.
> Reboot afterwards.
>
> See if the system can update now.
>
>
> MowGreen [MVP 2003-2009]
> -=-
>
>
> Let us know what hªppens.
>
>
> Ǝиçεl
> -=-
>
> "Alexander D." wrote:
>
> > Hello,
> >
> > since 2 weeks im not able to search for updates any more. I have Vista
> > Ultimate.
> >
> > I tried the standalone Installer of the Windows Update Manager 3.0 but it
> > fails with the same error.
> >
> > Here's a samle of the error from the log.
> >
> > Cheers,
> > Alexander
> >
> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > - <System>
> > <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> > Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> > <EventID>25</EventID>
> > <Version>0</Version>
> > <Level>2</Level>
> > <Task>1</Task>
> > <Opcode>11</Opcode>
> > <Keywords>0x4000000000000022</Keywords>
> > <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
> > <EventRecordID>8222</EventRecordID>
> > <Correlation />
> > <Execution ProcessID="1408" ThreadID="5680" />
> > <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
> > <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
> > <Security UserID="S-1-5-18" />
> > </System>
> > - <EventData>
> > <Data Name="errorCode">0x800f0900</Data>
> > </EventData>
> > </Event>

I downloaded the Windows Update Manager (WUMA) redist and tried to nstall it
manually as it was suggested by AU Check. Didn't work - the installer failed
with the same error.

I ran the AU Check 78a again - this time with a Clean Boot (using msconfig).
I ran the redist installer again. It failed.

I tried to run the installer with /wuforce but it failed again.

I tried /uninstall with the latest 3 WUMA versions. It uninstalled the .788
successfully. But manual installation failed again.

I rebooted the system and now the WIndows Update worked normally. Some of
the above things must have helped.

And now I have got the error again! Can it be that the error is caused by a
bug in the current version of the Windows Update Manager?

Cheers,
Alexander

0x800f0900 CBS_E_XML_PARSER_FAILURE unexpected internal XML parser error.
Something's corrupted somewhere.
Have you tried running a check disk and clearing out the temporary download
folder for Windows updates?

Perhaps contact MS - how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx

--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.



"Alexander D." wrote:

> Hello,
>
> since 2 weeks im not able to search for updates any more. I have Vista
> Ultimate.
>
> I tried the standalone Installer of the Windows Update Manager 3.0 but it
> fails with the same error.
>
> Here's a samle of the error from the log.
>
> Cheers,
> Alexander
>
> - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> - <System>
> <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> <EventID>25</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>1</Task>
> <Opcode>11</Opcode>
> <Keywords>0x4000000000000022</Keywords>
> <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
> <EventRecordID>8222</EventRecordID>
> <Correlation />
> <Execution ProcessID="1408" ThreadID="5680" />
> <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
> <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
> <Security UserID="S-1-5-18" />
> </System>
> - <EventData>
> <Data Name="errorCode">0x800f0900</Data>
> </EventData>
> </Event>

Yes, I did both. No errors from chkdsk. I cleande the WURedir and SelfUpdate
Folder in SoftwareDistribution.

I try to contact the support, thanks for the link.

What seems strange is that SelfUpdate contains the .784 version of WUA. But
I downloaded some updates yesterday once so it must have been the .788
(current latest version) to run an update, mustn't it?

Maybe related to the error where WUA doesn't recognize already installed
updates ...

Cheers,
Alexander

"TaurArian" wrote:

> 0x800f0900 CBS_E_XML_PARSER_FAILURE unexpected internal XML parser error.
> Something's corrupted somewhere.
> Have you tried running a check disk and clearing out the temporary download
> folder for Windows updates?
>
> Perhaps contact MS - how to contact Microsoft for support issues, visit the
> International Support Web site:
> https://support.microsoft.com/common/international.aspx
>
> --
> Disclaimer: The information has been posted "as is" with no warranties or
> guarantees and doesn''t give any rights.
>
>
>
> "Alexander D." wrote:
>
> > Hello,
> >
> > since 2 weeks im not able to search for updates any more. I have Vista
> > Ultimate.
> >
> > I tried the standalone Installer of the Windows Update Manager 3.0 but it
> > fails with the same error.
> >
> > Here's a samle of the error from the log.
> >
> > Cheers,
> > Alexander
> >
> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > - <System>
> > <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> > Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> > <EventID>25</EventID>
> > <Version>0</Version>
> > <Level>2</Level>
> > <Task>1</Task>
> > <Opcode>11</Opcode>
> > <Keywords>0x4000000000000022</Keywords>
> > <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
> > <EventRecordID>8222</EventRecordID>
> > <Correlation />
> > <Execution ProcessID="1408" ThreadID="5680" />
> > <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
> > <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
> > <Security UserID="S-1-5-18" />
> > </System>
> > - <EventData>
> > <Data Name="errorCode">0x800f0900</Data>
> > </EventData>
> > </Event>

Hi Alexander,

This will probably be your solution it is easy and can't hurt to try.

Maybe Dial-ª-Fix Pleasew follow all the stepts in thist thread

See if this thread helps.
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=a1d8c 59b-9148-4153-9d71-7fbbd2a11bbe&mid=a1d8c59b-9148-4153-9d71-7fbbd2a11bbe> >



I hope this post is helpful.

Let us know how it works ºut.

Good luck

Ǝиçεl
-=-






"Alexander D." wrote:

> Hello Engel,
>
> yes, I found this post, too. I forgot to mention that this solution doesn't
> work either.
>
> Cheers,
> Alexander
>
> "Engel" wrote:
>
> > HelloAlexander,
> >
> > See MVP MowGreen's reply to an earlier post this month involving the error:
> >
> >
> > 0x800f0900 CBS_E_XML_PARSER_FAILURE
> > unexpected internal XML parser error.
> >
> > See if running this tool resolves the error:
> >
> > AU Check (v78a)
> > http://www.codeplex.com/aureset/Rele...eleaseId=17263
> >
> > Download and *save* it. After the download completes close all open
> > programs and browsers.
> >
> > *** Temporarily disable the installed antivirus/security
> > suite/anti-malware/3rd party softwares. This includes all services nd
> > processes associated with them. Either consult the User Guide or the
> > manufacturer's web site to learn how this is accomplished.
> > You can use the following steps to Clean Boot Vista if the above task is
> > too complicated: How to troubleshoot a problem by performing a clean
> > boot in Windows Vista
> > http://support.microsoft.com/kb/929135
> >
> > *Enable* the native Vista firewall as the system must be connected to
> > the net when the tool runs so that it can downloaded needed updating
> > software components. ***
> >
> > Now run au_check_v78a_codeplex.exe by *right* clicking it and choosing
> > 'Run as administrator'. Allow it time to complete it's operation.
> > Reboot afterwards.
> >
> > See if the system can update now.
> >
> >
> > MowGreen [MVP 2003-2009]
> > -=-
> >
> >
> > Let us know what hªppens.
> >
> >
> > Ǝиçεl
> > -=-
> >
> > "Alexander D." wrote:
> >
> > > Hello,
> > >
> > > since 2 weeks im not able to search for updates any more. I have Vista
> > > Ultimate.
> > >
> > > I tried the standalone Installer of the Windows Update Manager 3.0 but it
> > > fails with the same error.
> > >
> > > Here's a samle of the error from the log.
> > >
> > > Cheers,
> > > Alexander
> > >
> > > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > > - <System>
> > > <Provider Name="Microsoft-Windows-WindowsUpdateClient"
> > > Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
> > > <EventID>25</EventID>
> > > <Version>0</Version>
> > > <Level>2</Level>
> > > <Task>1</Task>
> > > <Opcode>11</Opcode>
> > > <Keywords>0x4000000000000022</Keywords>
> > > <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
> > > <EventRecordID>8222</EventRecordID>
> > > <Correlation />
> > > <Execution ProcessID="1408" ThreadID="5680" />
> > > <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
> > > <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
> > > <Security UserID="S-1-5-18" />
> > > </System>
> > > - <EventData>
> > > <Data Name="errorCode">0x800f0900</Data>
> > > </EventData>
> > > </Event>

Please post back the results from MS Support Alexander as it may assist
others with this particular error code and problem.
K

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Alexander D." <AlexanderD@discussions.microsoft.com> wrote in message
news:30368F15-1790-4079-AD34-38A7E50C34F1@microsoft.com...
> Yes, I did both. No errors from chkdsk. I cleande the WURedir and
> SelfUpdate
> Folder in SoftwareDistribution.
>
> I try to contact the support, thanks for the link.
>
> What seems strange is that SelfUpdate contains the .784 version of WUA.
> But
> I downloaded some updates yesterday once so it must have been the .788
> (current latest version) to run an update, mustn't it?
>
> Maybe related to the error where WUA doesn't recognize already installed
> updates ...
>
> Cheers,
> Alexander
>
> "TaurArian" wrote:
>
>> 0x800f0900 CBS_E_XML_PARSER_FAILURE unexpected internal XML parser error.
>> Something's corrupted somewhere.
>> Have you tried running a check disk and clearing out the temporary
>> download
>> folder for Windows updates?
>>
>> Perhaps contact MS - how to contact Microsoft for support issues, visit
>> the
>> International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>>
>> --
>> Disclaimer: The information has been posted "as is" with no warranties or
>> guarantees and doesn''t give any rights.
>>
>>
>>
>> "Alexander D." wrote:
>>
>> > Hello,
>> >
>> > since 2 weeks im not able to search for updates any more. I have Vista
>> > Ultimate.
>> >
>> > I tried the standalone Installer of the Windows Update Manager 3.0 but
>> > it
>> > fails with the same error.
>> >
>> > Here's a samle of the error from the log.
>> >
>> > Cheers,
>> > Alexander
>> >
>> > - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> > - <System>
>> > <Provider Name="Microsoft-Windows-WindowsUpdateClient"
>> > Guid="{945a8954-c147-4acd-923f-40c45405a658}" />
>> > <EventID>25</EventID>
>> > <Version>0</Version>
>> > <Level>2</Level>
>> > <Task>1</Task>
>> > <Opcode>11</Opcode>
>> > <Keywords>0x4000000000000022</Keywords>
>> > <TimeCreated SystemTime="2008-10-17T06:59:07.174Z" />
>> > <EventRecordID>8222</EventRecordID>
>> > <Correlation />
>> > <Execution ProcessID="1408" ThreadID="5680" />
>> > <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
>> > <Computer>Wenzel.inf.uni-bayreuth.de</Computer>
>> > <Security UserID="S-1-5-18" />
>> > </System>
>> > - <EventData>
>> > <Data Name="errorCode">0x800f0900</Data>
>> > </EventData>
>> > </Event>